{"version":"0.1","company":{"name":"YubHub","url":"https://yubhub.co","jobsUrl":"https://yubhub.co/jobs/city/sembach/"},"x-facet":{"type":"city","slug":"sembach","display":"Sembach","count":1},"x-feed-size-limit":100,"x-feed-sort":"enriched_at desc","x-feed-notice":"This feed contains at most 100 jobs (the most recently enriched). For the full corpus, use the paginated /stats/by-facet endpoint or /search.","x-generator":"yubhub-xml-generator","x-rights":"Free to redistribute with attribution: \"Data by YubHub (https://yubhub.co)\"","x-schema":"Each entry in `jobs` follows https://schema.org/JobPosting. YubHub-native raw fields carry `x-` prefix.","jobs":[{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_e8bdaaf7-2a6"},"title":"TRICARE Beneficiary Services Representative FLOATER - Sembach, Germany","description":"<p>Join Leidos as a TRICARE Beneficiary Services Representative (BSR) FLOATER in Sembach, Germany, supporting active-duty military members and their families.</p>\n<p>As a BSR, you will provide key beneficiary education and enrollment services for the TRICARE Overseas Program (TOP) under the Defense Health Agency (DHA).</p>\n<p><strong>Responsibilities:</strong></p>\n<ul>\n<li>Travel 25-75% of the time for multi-site coverage within the EA region, including Bahrain, Belgium, Germany, Italy, Spain, and the UK.</li>\n<li>Verify benefits and enrollment using systems like Defense Online Enrollment System (DOES) and MHS Genesis.</li>\n<li>Process Primary Care Manager (PCM) changes according to Military Treatment Facility (MTF) guidelines.</li>\n<li>Offer guidance on TRICARE resources, benefits, enrollment, and claims to beneficiaries in person and over the phone.</li>\n<li>Provide basic claims status updates and support.</li>\n<li>Conduct informational briefings for events like in/out processing, maternity, and pre-separation/retirement.</li>\n<li>Collect and record daily activities and Other Health Insurance (OHI) information into applicable systems.</li>\n<li>Assess and escalate issues as needed for proper resolution.</li>\n<li>Maintain compliance with HIPAA regulations and handle Protected Health Information (PHI) confidentially.</li>\n<li>Collaborate with and support team members remotely.</li>\n</ul>\n<p><strong>Requirements:</strong></p>\n<ul>\n<li>High school diploma or GED.</li>\n<li>U.S. citizenship.</li>\n<li>SOFA/Command-sponsored status as a dependent of an Active-Duty Service Member, DoD employee, or U.S. contractor.</li>\n<li>Eligible for ADP IT III clearance.</li>\n<li>3+ years of customer service experience.</li>\n<li>Willingness to travel 25-75% of the time.</li>\n</ul>\n<p><strong>Essential Skills:</strong></p>\n<ul>\n<li>Fluent in English.</li>\n<li>Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook).</li>\n<li>Effective presentation and communication skills.</li>\n<li>Ability to work independently and with minimal supervision.</li>\n<li>Strong organizational and time management skills.</li>\n</ul>\n<p><strong>Preferred Qualifications:</strong></p>\n<ul>\n<li>Familiarity with TRICARE Overseas Program, Defense Enrollment Eligibility Reporting System (DEERS), DOES, and MHS Genesis.</li>\n<li>Background in U.S. military healthcare delivery, medical environments, or civilian healthcare systems.</li>\n</ul>\n<p><strong>Salary:</strong> $34,500 annually, plus a $3,500 annual foreign service premium.</p>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">Job Data by <a href=\"https://yubhub.co\">YubHub</a>.</p>","url":"https://leidos.wd5.myworkdayjobs.com/en-US/External/job/Kaiserslautern-Germany/TRICARE-Beneficiary-Services-Representative-FLOATER---Sembach--Germany_R-00190002","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Leidos","sameAs":"https://leidos.com","logo":"https://logos.yubhub.co/leidos.com.png"},"x-apply-url":"https://leidos.wd5.myworkdayjobs.com/en-US/External/job/Kaiserslautern-Germany/TRICARE-Beneficiary-Services-Representative-FLOATER---Sembach--Germany_R-00190002","x-work-arrangement":null,"x-experience-level":null,"x-job-type":"full-time","x-salary-range":"$34,500","x-skills-required":["English","Microsoft Office","customer service"],"x-skills-preferred":["TRICARE Overseas Program","Defense Enrollment Eligibility Reporting System (DEERS)","DOES","MHS Genesis"],"x-benefits":["health_insurance","paid_leave"],"x-licences":[],"x-visa-sponsorship":"unknown","x-visa-sponsorship-text":null,"x-work-authorisation":"unknown","x-work-authorisation-text":null,"datePosted":"2026-10-28T11:42:57.981Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Sembach"}},"employmentType":"FULL_TIME","occupationalCategory":"Healthcare","industry":"Healthcare","skills":"English, Microsoft Office, customer service, TRICARE Overseas Program, Defense Enrollment Eligibility Reporting System (DEERS), DOES, MHS Genesis","baseSalary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","minValue":34500,"maxValue":34500,"unitText":"YEAR"}}}]}