You will:

• Share fashion and product knowledge to help customers make decisions.
• Collaborate with your team to provide exceptional service at every step of the customer's journey, including actively promoting our loyalty program (Hello Member).
• Ensure the sales floor and back-of-house areas are well-stocked, organized, and pleasant.
• Provide support during store opening and closing.
• Represent yourself and our brand positively in all customer interactions.

You will work with a dynamic store team, including sales consultants, department managers, store managers, and visual merchandisers. You will also connect with the larger Area team, collaborating across stores to share information and contribute to success together.

We are looking for people with:

• Experience in customer service in fashion, retail, or similar fields (considered an advantage).
• Passion for helping customers and interest in fashion or retail – we will teach you the rest!
• People who thrive in collaborative and dynamic environments.
• Good communication skills, creativity, curiosity about working with store technology, and a strong desire to learn and develop.
• Flexibility and action-oriented approach.

Benefits include:

• 25% employee discount for H&M Group brands, both in-store and online.
• H&M Incentive Program (HIP).
• Learning opportunities for long-term career development in a major fashion company.
• Health insurance.
• Sports activity cost sharing.
• New colleague referral bonus.
• Christmas voucher.
• Meal vouchers

Job Data by YubHub.

Responsibilities:

• Share fashion and product knowledge to help customers make decisions.
• Collaborate with your team to provide exceptional service at every step of the customer's journey, including actively promoting our loyalty program (Hello Member).
• Ensure the sales floor and back-of-house areas are well-stocked, organized, and pleasant.
• Provide support during store opening and closing.
• Represent yourself and our brand positively in all customer interactions.

You will work with a dynamic store team, contributing to an inspirational and welcoming environment. You will also stay connected with the larger Area team, collaborating across stores to share information and drive success together.

Requirements:

• Experience in customer service in fashion, retail, or similar fields is considered an advantage.
• Passion for helping customers and interest in fashion or retail – we will teach you the rest!
• You thrive in collaborative and dynamic environments.
• You are communicative, creative, curious about working with store technology, and eager to learn and develop.
• You are flexible and action-oriented.

Benefits:

• 25% employee discount for H&M Group brands, both in-store and online.
• H&M Incentive Program – HIP.
• Learning opportunities for long-term career development in a major fashion company.
• Health insurance.
• Sports activity cost sharing.
• New colleague referral bonus.
• Christmas voucher.
• Meal vouchers

Job Data by YubHub.