Responsibilities:

• Implement MEAL plans, track indicators, and monitor project activities according to logical frameworks, measurement plans, donor proposals, and requirements.
• Design, adapt, and manage quantitative and qualitative data collection tools, such as digital forms, surveys, service records, attendance lists, interviews, and focus groups.
• Configure, update, and supervise data capture platforms like Kobo Toolbox, CommCare, or other institutional tools.
• Ensure inclusion of disaggregated variables (sex, age, disability, geographic location, etc.) to analyse equity, inclusion, coverage, and potential access barriers.
• Periodically monitor indicator progress, identifying deviations, delays, information gaps, and programme risks.
• Consolidate, clean, validate, and maintain up-to-date databases, ensuring consistency, traceability, completeness, controlled access, and information protection.
• Implement data quality controls, identify duplicates, outliers, inconsistencies, and registration errors, and support DQA exercises, audits, and donor reviews.
• Analyse quantitative and qualitative information to identify trends, results, coverage gaps, challenges, unexpected results, and improvement opportunities.
• Develop dashboards, tracking matrices, visualisations, periodic reports, and MEAL inputs for decision-making, narrative reports, proposals, and communication with donors.
• Support evaluations, accountability mechanisms for affected populations, and learning processes; train and accompany programme teams, enumerators, and field personnel on tools, protocols, informed consent, confidentiality, and evidence use.

Requirements:

• University degree in Social Sciences, Statistics, Psychology, Economics, Administration, Engineering, Systems, Public Health, International Development, or related areas.
• At least two years of professional experience in monitoring, evaluation, information management, research, project tracking, or related functions.
• Experience in humanitarian, development, social research, or social project implementation organisations. Experience in human mobility, protection, childhood, education, health, gender-based violence, or community development contexts is valued.
• Experience in designing, applying, and analysing quantitative and qualitative data collection tools.
• Intermediate or advanced Microsoft Excel skills, including dynamic tables, formulas, validations, consolidation, and database analysis.
• Experience with data capture platforms like CommCare, Kobo Toolbox, ODK, SurveyCTO, or similar tools.
• Knowledge of monitoring concepts and processes based on results, logical frameworks, indicators, baselines, evaluation, data quality, and information management.
• Knowledge or experience in Accountability to Affected Populations, community feedback mechanisms, data protection, and 'do no harm' principles.
• Ability to analyse information, develop clear reports, and communicate technical findings to non-specialised audiences.
• Planning, organisation, attention to detail, teamwork, and deadline compliance skills.
• Availability for field deployments according to project operational needs.
• Commitment to humanitarian principles, protection of affected populations, confidentiality, and IRC institutional values.

The IRC is committed to reducing the gender gap in leadership positions and offers benefits that support women's participation in the workforce. The organisation is an equal opportunities employer and considers all applicants based on merit, without regard to race, sex, colour, national origin, religion, sexual orientation, age, marital status, veteran status, disability, or any other protected characteristic.

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The humanitarian crisis in Venezuela continues to intensify. Venezuelans face hyperinflation, which puts basic goods and services, including healthcare and food, out of reach. The lack of medical supplies makes it difficult to diagnose and treat communicable diseases and sexual and reproductive health needs.

The IRC provides emergency response services in the states of Zulia, Lara, Falcón, Táchira, and Apure, working in collaboration with Venezuelan civil society organisations to provide essential services to vulnerable people.

Job Summary: The Programme Assistant will play a supporting role across projects operated by the IRC Venezuela in the states of Táchira and Apure. They will assist in implementing the Community Mobilisation strategy and ensure effective communication between intervention communities and the IRC Táchira – Apure.

Main Responsibilities:

• Co-design, execute, and support community mobilisation processes to ensure implementation of the IRC Venezuela strategy within active projects or proposals for Táchira and Apure.
• Ensure systematic and traceable organisation of information collected through community mobilisation tools.
• Support generation of quality inputs for updating context analyses in intervention territories.
• Accompany promotion, awareness-raising, and appropriation actions of feedback channels and mechanisms led by MEAL and Programmes.
• Understand partner approaches and tools to strengthen and complement community mobilisation.
• Support assertive communication processes with community leaders and key actors.

Requirements:

• Professional degree in Social Work, Psychology, or Social Sciences.
• At least two years of community experience, preferably with international cooperation organisations or programme implementation in Táchira and Apure.
• Effective handling of qualitative and quantitative research techniques.
• Demonstrated understanding of community dynamics and work with vulnerable populations.
• Strong report-writing skills.
• Personal qualities for community work: group management, excellent communication skills, and ability to relate to caregivers and leaders.
• Excellent MS Word, Excel, and PowerPoint skills.

Working Environment:

• Standard office environment.
• Some national travel may be required.

Professional Standards: All IRC workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct.

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The successful candidate will be responsible for ensuring quality programming, technical compliance, institutional strengthening, and effective implementation of health activities.

Key responsibilities include:

• Providing technical leadership and supervision to internal teams and external service providers
• Coordinating access to medications and diagnostic services
• Maintaining accurate and confidential client records
• Developing and implementing quality improvement activities
• Managing programme budgets and expenditures
• Conducting data analysis and reporting

The IRC works to strengthen local partners' capacity to provide quality healthcare services, including sexual and reproductive health, nutrition, and basic needs.

The programme aims to reduce malnutrition and promote healthy eating habits through education, monitoring, and specialised care.

The IRC has been responding to the Venezuelan crisis since 2021, expanding its programmes to Ecuador and Peru in 2022.

Job Objectives:

• Lead and supervise the team in providing technical support for primary healthcare and sexual and reproductive health activities
• Support programme coordination and portfolio management
• Ensure effective implementation of health activities, including nutrition programmes
• Manage project budgets and expenditures
• Analyse data and produce reports

Key Responsibilities:

Client Care

• Supervise healthcare services provided by internal teams and external service providers
• Coordinate access to medications and diagnostic services
• Maintain accurate and confidential client records
• Develop and implement quality improvement activities

Quality

• Develop new services and improve existing ones
• Accompany visits from regulatory bodies and respond to improvement plans
• Ensure timely and quality reporting to regulatory entities
• Create and adjust manuals and procedures

Supervision and Performance

• Provide leadership and promote teamwork
• Establish clear objectives and expectations for team members
• Provide regular feedback and coaching

Programme Management and Technical Guidance

• Manage and provide leadership for programme design, implementation, and evaluation
• Develop tools and processes for programme implementation and monitoring
• Design strategies and monitor progress

Monitoring, Evaluation, Accountability, and Learning

• Ensure monitoring and follow-up of programme indicators
• Supervise and manage data collection and analysis
• Conduct monitoring and evaluation activities

Coordination and Representation

• Establish relationships with sector partners and other organisations
• Represent the IRC in health-related meetings and forums

Supply Chain Management

• Advance procurement processes and monitor supplies
• Conduct audits and ensure adherence to IRC procedures

Finance

• Execute and control expenses within approved budgets
• Monitor financial performance and make adjustments as needed

Requirements:

• Strong knowledge of health systems and programme management
• Experience in providing technical leadership and guidance
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and adapt to changing priorities

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The successful candidate will provide direct operational support to interventions and projects, planning, providing, and supervising logistical assistance during community activities, humanitarian distributions, and field activities.

Responsibilities

Supply Chain and Logistics

• Coordinate receipt, dispatch, and distribution of materials and equipment.
• Monitor deliveries and receipt of goods.
• Manage dispatch guides, delivery notes, and transport documents.
• Maintain communication with suppliers and transporters to track shipments.
• Support route planning and scheduling of dispatches.
• Ensure compliance with logistics and storage procedures.
• Record and control entry and exit of goods.
• Participate in cyclic and general inventories.
• Verify accuracy of physical stock versus system records.
• Identify and report inventory discrepancies or irregularities.
• Maintain updated databases and stock controls.
• Oversee proper storage and organisation of products.

Administrative Responsibilities

• Manage event and operational logistics and administration.
• Oversee document management and archiving for CIR/VE.
• Manage Guest House and CIR/VE offices in Maracaibo, including general services, maintenance, repairs, and furniture.
• Control and manage asset and non-stock inventory.
• Handle purchase, monthly reporting, and documentation of air tickets and accommodation.
• Facilitate transportation service requests for programme and operations teams.
• Archive and organise documentation related to supply chain.

Internal Team Support

• Provide knowledge transfer, support plans, and performance management for supply chain association between CIR-VE and partners.
• Monitor acquisitions.
• Offer technical assistance to programme teams and associated organisations as needed.
• Ensure adequate control of acquisition management, following CIR-VE policies and procedures.

Interdepartmental Coordination

• Collaborate with finance, administration, and programmes to support objective achievement, integrate internal controls, ensure timely payments to suppliers, and maintain complete and auditable documentation.

Tools and Procedures

• Execute all acquisition processes using the designated ERP system.
• Identify, document, and communicate deviations from acquisition processes.
• Develop, adapt, or implement effective and low-risk operational procedures.

Requirements

• Student in final semesters or T.S.U. in Logistics, Business Administration, Industrial Engineering, or related fields.
• 2 years of experience in purchasing, logistics, or supply chain tasks.
• Strong organisational capacity; ability to interact effectively with international and national personnel.
• Basic knowledge of spoken and written English.
• Solid computer skills in MS Excel and MS Word.
• In-depth understanding of ethics/acquisition procedures and donor compliance.
• Demonstrated ability to multitask and process information quickly.
• Passion for humanitarian work and positive attitude.
• Reliable, flexible, self-motivated, and able to work under pressure.

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