As Seasonal Graphic Designer, you will conceptualize and produce design work that supports marketing campaigns and cross-functional initiatives across multiple brands. Success in this role means delivering polished, on-brand assets on deadline while using AI tools to accelerate repeatable workflows and concept development.

Responsibilities

• Conceptualize and develop creative solutions for marketing and cross-functional campaigns across the Backcountry portfolio, delivering against brand and financial goals.
• Design for a broad range of media including print, digital, social, email (static and motion), web, and retail signage.
• Interpret brand strategy into functional design systems , templates, icons, typography standards, and select imagery.
• Use generative AI platforms to build, create, and enhance deliverables (concepting, image generation, photography retouching, background swaps), keeping all output on-brand and production-ready.
• Leverage AI to accelerate repeatable processes such as resizing and versioning assets across channels, template-driven builds, and rapid concept iterations.
• Evaluate emerging AI tools and capabilities, sharing prompts, best practices, and quality standards that help the team produce better work.
• Partner with web developers to ensure the quality of executions matches the creative vision.
• Collaborate with the production and operations team to deliver creative on time and at the quality level expected at Backcountry.
• Contribute to creative discussions and provide recommendations to the design manager on direction and differentiation.

Required Qualifications

• Academic background in graphic design or a related field, or 3+ years of equivalent professional experience.
• Strong online portfolio exhibiting clean visual design sensibilities (must be included with your application).
• Proficiency in Figma.
• Demonstrated experience using generative AI tools (such as Higgsfield, ChatGPT, Claude, Gemini, or similar) to improve creative workflows; examples of AI-assisted work in your portfolio are encouraged.
• Strong judgment on when and how to use AI, with a sharp eye for quality control, brand consistency, and responsible use (image rights, licensing, and likeness).
• Proven ability to apply design fundamentals , typography, ideation, color theory, photography, and illustration , in visual layout development.
• Clear understanding of digital platforms and the creative requirements of different channels.
• Proficiency across all stages of design: concept, development, and hand-off for production.
• Ability to take constructive feedback and work collaboratively with designers, web developers, and copywriters.

Benefits

• Paid time off policies
• 401(k) match
• Medical/dental/vision and a variety of supplemental policies
• Employee discounts across our portfolio of brands

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In this role, you will assist customers with questions regarding their gas bills, payments, account information, and general account-related concerns.

The ideal candidate is patient, professional, and comfortable assisting customers with billing and account issues while providing a positive customer experience.

This is a remote position for those that reside in = AL, GA, ID, IA, IN, KS, LA, MI, MS, NV, NC, ND, OH, OK, PA, SC, SD, TX, TN, UT, VA, WV, WI, WY

Responsibilities

• Assist customers with questions regarding their natural gas bills and account balances
• Process and assist with customer payments
• Research and resolve account-related issues
• Explain billing information, charges, and payment options clearly
• Update and maintain accurate customer account information
• Handle customer questions and concerns professionally and efficiently
• Follow established procedures and privacy requirements
• Document customer interactions accurately
• Escalate issues when additional assistance or authorization is required
• Provide excellent customer service on every interaction

Qualifications

• 1 year Previous customer service, call center, or office experience preferred
• Strong verbal and written communication skills
• Comfortable working with billing and account information
• Strong attention to detail
• Ability to navigate multiple computer systems
• Professional and empathetic approach to customer concerns
• Reliable attendance and punctuality
• Ability to work independently and as part of a team
• Comfortable handling potentially difficult customer interactions
• Must be comfortable cross training on other accounts

Additional Information

Five Star Solutions values diversity and is committed to cultivating a professional, diverse workforce by hiring the best people available and providing the best service possible to our customers. Five Star is an EOE/Veterans/Disabled/LGBT employer and participates in the E-verify program.

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This particular project is assisting clients with inquiries on debit card incentives, orders, and balances.

This is a Bring Your Own Device position to work-at-home for individuals living in the states of: Alabama, Florida, Georgia, Idaho, Iowa, Indiana, Kansas, Louisiana, Michigan, Mississippi, Missouri, Nebraska, Nevada, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Texas, Tennessee, Utah, Virginia, West Virginia, Wisconsin, and Wyoming.

Qualifications

• Previous 3-6 months customer service or customer support experience preferred
• Previous 3-6 months call center or office background experience a plus
• Basic computer skills
• Quick learner and able to work independently
• Strong phone and verbal communication skills along with active listening
• Must be 18 years of age
• A background check applicable with state and federal laws will be required

Responsibilities

• Manage large amounts of inbound calls in a timely manner
• Follow communication "scripts" when handling different topics
• Identify customers' needs, clarify information, research and provide solutions and/or alternatives
• Access company and client resources provided to accurately handle the call
• Seize opportunities to upsell products when they arise
• Skillfully change from one task to another without loss of efficiency or composure
• Be available at your desk, maintaining punctuality and attendance at all scheduled times
• Remain positive and professional in all customer interactions
• Flexibility to cross train as requested

Bring Your Own Device (BYOD)

• This position requires you to provide your own equipment and workspace.
• Must have verified internet service(secure, reliable and dedicated high speed is required to support business needs) and an established dedicated work area (desk, chair, electrical outlet, direct LAN connection.)

Hardware/Software Requirements:

• Processor: Intel® Core™ i5-8250U Series or greater
• Memory: 8GB on Windows 10 or 11 64 bits
• Screen Resolution: 1280x768 or higher, dual monitors required
• USB DSP headset
• Up-to-date antivirus software must be installed on the platform and a recent scan completed. (Will be checked prior to allowing login to system) Windows Defender will work, no additional software needed
• Firewall must be enabled (Will be checked prior to allowing login to system)
• Must be hardwired to your modem or router/ No Wi-Fi or extenders

Additional Information

Five Star Solutions values diversity and is committed to cultivating a professional, diverse workforce by hiring the best people available and providing the best service possible to our customers. Five Star is an EOE/Veterans/Disabled/LGBT employer and participates in the E-verify program.

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In your first 6–12 months, success means delivering reliable monthly reporting packages and executive dashboards, tightening variance analysis, and identifying at least one high-impact area where AI or automation materially improves speed or quality of FP&A output.

Responsibilities:

• Lead the annual budgeting and forecasting processes, partnering with department heads to develop accurate and achievable financial plans aligned with overall business objectives.
• Own monthly reporting packages, variance analysis, and executive dashboards; translate insights into clear, actionable recommendations for leadership.
• Analyze financial and operational performance to identify trends, opportunities, and areas for improvement across the business.
• Develop and maintain financial models to support scenario analysis, investment decisions, and strategic planning.
• Evaluate the financial impact of proposed business initiatives and provide data-driven recommendations.
• Prepare and present monthly, quarterly, and annual financial reports to senior leadership, communicating complex financial information clearly across departments.
• Collaborate with accounting, operations, marketing, and other teams to gather data and incorporate key business drivers into planning processes.
• Operationalize recurring analyses into always-on dashboards and automated alerts so stakeholders receive timely insights and next-best-actions.
• Champion an AI-first approach to FP&A by identifying process steps where AI can improve speed and quality, and implementing solutions ranging from CustomGPTs to automated workflows.

Required Qualifications:

• Bachelor's degree in finance, accounting, business, or a related field.
• 5+ years of experience in financial planning and analysis within the retail or ecommerce industry.
• Previous people management experience.
• Deep understanding of the ecommerce supply chain and associated business drivers.
• Hands-on experience applying AI and workflow-automation tools to streamline finance processes and eliminate manual work.
• Strong analytical and quantitative skills with proficiency in financial modeling.
• Advanced proficiency in Microsoft Excel and financial planning software.
• Excellent communication and presentation skills, with the ability to distill complex financial information for varied audiences.

Benefits:

• Paid time off policies
• 401(k) match
• Medical, dental, vision, and supplemental policies
• Employee discounts across our portfolio of brands

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As a Fraud Strategy Associate, you’ll own the end-to-end integrity of Brex’s fraud and risk ecosystem across credit, deposit, and card payment rails.

Responsibilities

Strategic Analysis & Detection

• Use SQL and Python to mine large-scale data, and apply LLM-based tools to detect and automate the identification of fraudulent patterns across credit, deposit, and card payment rails.
• Design and refine automated detection logic to proactively mitigate risk while maintaining a frictionless experience for legitimate customers.
• Stay ahead of industry trends and regulatory shifts to rapidly deploy new defensive strategies against novel fraud vectors.

Operational Excellence & Process Ownership

• Optimize the internal processes for fraud investigations, ensuring operational discipline, case visibility, and high-fidelity documentation.
• Serve as the strategic bridge between Risk Leadership, Analytics, Data Science, Engineering, and Product teams to integrate fraud-prevention infrastructure into the core product lifecycle.
• Define and manage the technical requirements for internal AI-driven tools and third-party risk-reduction platforms.

Metrics, Reporting & Performance

• Define and monitor key performance indicators (KPIs) such as false positive rates, fraud capture rates, and operational turnaround times.
• Build and maintain scalable reporting suites to provide real-time visibility into fraud exposure and program effectiveness for senior stakeholders.
• Conduct deep-dive post-mortems on fraud incidents to quantify financial impact and recommend structural process improvements.

Requirements

• Capable with SQL and/or Python for data wrangling, statistical modeling, and automation.
• 3+ years of experience in fraud strategy, risk operations, or data-driven business operations within a financial services or high-growth fintech environment.
• Proven ability to build scalable processes and manage complex projects from data exploration through to operational rollout.
• Exceptional ability to synthesize complex analytical findings into clear, executive-level strategic narratives.

Bonus Points

• Advanced Certification: Certified Fraud Examiner (CFE) designation.
• Experience with Snowflake, Salesforce, and data visualization platforms like Hex.
• Experience managing fraud risk and operational workflows for products spanning multiple geographic jurisdictions.
• Experience utilizing AI tools to enhance internal operational efficiency.

Compensation

The expected salary range for this role is $95,040 - $118,800.

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By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly.

Marketing at Brex

The Marketing team tells the Brex story, turning product innovation into customer obsession.

What you'll do

You will lead the systems, data, and operations that turn demand into qualified sales conversations and help Marketing make better investment decisions.

Your operating mandate runs from lead capture through qualified meetings; your measurement mandate extends through pipeline and closed revenue.

Partnering with the Senior Director of Growth Marketing, you will build the team and set the technical roadmap for a more reliable, scalable funnel across enterprise sales and self-serve motions, including Brex and Capital One integrations.

Responsibilities

• Own the end-to-end marketing funnel from demand capture through sales handoff, including qualification, enrichment, scoring, routing, automation, and measurement.
• Partner with SDR, RevOps, Product, Engineering, and Data Science to improve funnel throughput, speed-to-lead, conversion, and reliability.
• Design scalable workflows across sales-led and self-serve motions, including emerging Capital One lead sources.
• Own the marketing technology ecosystem and integrations across Marketo, Salesforce, LeanData, web/CMS, analytics, advertising, and other GTM platforms.
• Set the architecture and operating standards that ensure systems are scalable, reliable, and connected.
• Lead major platform improvements and evaluate new capabilities, including CDP and AI-enabled workflows.
• Own the quality and governance of marketing and prospect data, including identity, enrichment, segmentation, taxonomy, and attribution.
• Establish trusted funnel and performance measurement in partnership with RevOps, Finance, Data, and Engineering.
• Translate data into recommendations that improve marketing efficiency, sales handoffs, and investment decisions.
• Lead and develop the Marketing Operations team while establishing clear priorities, operating rhythms, service levels, and accountability.
• Build scalable processes for intake, prioritization, capacity planning, documentation, and execution.
• Serve as a highly autonomous thought partner to Growth Marketing leadership and drive alignment across Marketing, Sales, RevOps, Product, Engineering, and Finance.

Requirements

• 8+ years in marketing operations, revenue operations, or growth operations, including 3+ years leading and developing a team.
• Measurable improvements to lead-to-meeting conversion, with experience supporting both enterprise sales and self-serve or product-led motions.
• Deep hands-on architecture experience in Marketo or an equivalent marketing automation platform, plus strong Salesforce fluency and shared platform ownership with Revenue Operations.
• Experience designing scalable lifecycle, scoring, routing, campaign taxonomy, and data governance practices.
• Strong measurement judgment, including understanding attribution limitations, plus SQL and BI fluency to investigate performance independently.
• A track record of using pipeline or forecast models to inform decisions and aligning cross-functional partners on execution.
• Experience managing martech vendors and increasing team capacity through automation and reusable processes.
• Experience running marketing systems as production infrastructure, including monitoring, incident response, and change control on revenue-facing workflows.
• Experience running intake and prioritization for a team serving many internal stakeholders, with capacity planning that holds up under pressure.

Bonus points

• Experience in fintech, financial services, or another regulated environment.
• Technical partnership with Product and Engineering on signup flows or identity resolution.
• Experience with holdouts, incrementality testing, or media mix modeling.
• Experience with marketing financial planning and reporting.
• AI or agent-assisted workflows with measurable results.
• Hands-on experience with LeanData, Qualified, Hex, a customer data platform, or integration and workflow tools such as Retool.

Compensation

The expected salary range for this role is $185,320 - $231,650.

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We are seeking a Marketing Communications Lead to join our team at Pave, a company that provides a compensation platform combining real-time compensation data with AI and machine learning.

Responsibilities

• Provide leadership as a critical member of the marketing team and a trusted voice across the business.
• Own Pave's external communications strategy and operating rhythm across critical channels.
• Work with internal and external creative teams to make our brand world-class, unique, differentiated, and beloved.
• Hire and engage the right PR resources to grow our earned media position.
• Think creatively about shaping our points of view and bringing them to market through internal, external, analyst, and media partners.
• Own the marketing website, including its roadmap and evolution.
• Find and tell customer stories that set Pave apart.
• Lead and develop members of the marketing team.
• Define and track communications metrics, including share of voice and brand awareness.
• Manage the communications budget.

Requirements

• 7+ years of experience in Marketing, Demand Growth, or a similar field.
• Proven experience in marketing communications, PR, or brand marketing, ideally at a B2B technology company.
• Experience leading and developing a team, and managing agencies and freelancers.
• Strong storytelling and messaging skills.
• Experience with media relations, executive communications, and reputation or crisis communications.
• Fluency in marketing channel metrics and quantitative and qualitative research.
• Excellent project management, written and verbal communication, resourcefulness, and problem-solving skills.

Benefits

• Comprehensive medical, dental, and vision coverage.
• Flexible PTO and the freedom to work from anywhere in the world for up to a month.
• Lunch and dinner stipends plus fully stocked kitchens.
• Quarterly education stipend.
• Robust parental leave.
• Commuter stipend.

Compensation

• Targeted cash compensation: $160,000-$170,000 Base + Equity

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The successful candidate will report into the Head of Revenue Operations as a strategic leader, setting the coverage model, incentive architecture, and operating cadence for the teams they support.

Responsibilities:

• Be a trusted business partner to the SVP Sales in owning and improving strategies, coverage models, operating rhythms, efficiency, and incentive compensation structure to drive revenue growth
• Lead initiatives with enablement, data, finance, systems, marketing, operations, and other revenue operations team members to support business partners and implement improvements
• Own and improve upon cadences for forecasting, pipeline, capacity planning, rep productivity, territory carving, quota setting, and incentive design
• Lead and develop a team of 6+ supporting New Business Account Executives, Sales Development Representatives, and the Partnerships Organization
• Present to senior leaders on business strategy, segment performance, and analytical deep dives
• Drive the annual planning process for the GTM teams supported, working closely with business partners, finance, and other teams to set strategy, align incentives, and ensure operational excellence
• Identify and prioritize efficiency improvements within the Rev Ops org, including processes, reporting, and automation leveraging AI or other tools

Requirements:

• 8+ years of experience in revenue operations, sales strategy, or sales operations with at least 2+ years managing managers; preferably at a Fintech or SaaS company
• A passion for coaching and developing a team with varying levels of experience
• Comprehensive understanding of sales funnels, processes, and methodologies in a scaled revenue organization, including with partners
• Demonstrated success operating in a complex cross-functional environment to deliver impactful outcomes
• Direct experience owning incentive compensation design and coverage models for AE and SDR organizations at scale
• Strong problem-solving skills and collaborative approach to solutioning within and outside of Rev Ops
• Ability to influence with or without authority, strong stakeholder management and executive communication skills
• Extensive experience with Salesforce and other GTM systems, including examples of AI-driven efficiency improvements
• Analytical mindset with the ability to quickly interpret data and quickly understand complex models
• Strong attention to detail including modeling, communication, and documentation

Compensation: The expected salary range for this role is $228,000 - $285,000.

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Throughout this 18-20 month program, you will rotate through two of our G&A teams, learning about areas such as risk management, finance, automation, and data analysis.

Responsibilities:

• Handle day-to-day tasks efficiently.
• Analyze business inefficiencies and propose process improvements to leadership, leveraging AI to drive solutions.
• Work cross-functionally with various teams to streamline processes and create AI-powered workflows that improve automation and decision-making.
• Collaborate with EPD, G&A, GTM, and Legal to translate business needs into practical automation solutions.
• Contribute to the long-term strategy for Brex's AI-native roadmap, exploring and integrating new tools and frameworks to enhance internal operations.

Requirements:

• Bachelor’s degree.
• Demonstrated experience using AI tools and applying effective prompting skills.
• Strong problem-solving abilities and comfort working through ambiguity.
• Passion for business operations, internal tools, and the application of AI and automation to improve efficiency and enable scale.
• Proven ability to work both independently and in cross-functional teams.
• Strong written and verbal communication skills, with the ability to present complex ideas clearly and effectively.
• Desire to contribute in a fast-paced environment with a founding team member mindset.

Benefits:

• The expected salary range for this role is $58,700 - 66,038.
• Up to four weeks per year of fully remote work.
• Hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home.

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Recruiting at Brex Recruiting is where every career at Brex begins. We’re the first point of connection for future builders and leaders, helping candidates see what’s possible. We partner with leaders across the company to find exceptional talent and build high-performing teams. We move quickly, think strategically, and take pride in creating a thoughtful, welcoming candidate experience from the very first contact. We don’t just fill roles, we shape the culture at Brex, finding the next generation of builders and leaders.

What you’ll do As a Senior Sourcer II, you’ll own sourcing strategy across multiple engineering teams and the orgs behind them, partnering directly with Directors and VPs to define what great looks like before a search opens. You'll set the talent mapping and market research approach for the orgs you support and win stakeholder buy-in. You'll also raise the bar past your own requisitions: honing the team’s pitch, building engagement resources other sourcers adopt, closing gaps in how we source, and mentoring people growing into this work. This is a role for someone who has outgrown running excellent searches alone and wants their judgment to shape how an entire team searches.

Where you’ll work This role will be based in our Salt Lake City office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday, and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

• Own sourcing strategy for multiple teams and the orgs behind them, typically partnering with several Directors or VPs.
• Define and implement talent mapping and market research for the orgs you support, and secure stakeholder buy-in for the approach.
• Autonomously scope and land ambiguous projects across the team, identifying risks early and mitigating them before they surface.
• Own and evolve the team’s pitch and build engagement resources other sourcers adopt.
• Coach hiring managers on what the ideal profile looks like for the next stage of their organization, and propose additional assessments or panelists where a loop has gaps.
• Use reporting to diagnose complex hiring problems and drive the resulting changes through.
• Define and modify interview processes to lift conversion or reduce time to fill.
• Continuously hone the team’s pitch and create engagement resources other sourcers adopt.
• Mentor sourcers and enable others to mentor, acting as the go-to expert on the team.

Requirements

• A track record owning sourcing across multiple teams or a whole org, not a set of individual requisitions.
• Experience partnering directly with Director- and VP-level stakeholders, including influencing what they search for rather than only executing it.
• Fluent enough in comp bands and candidate motivation to pre-qualify early and reset unrealistic expectations before a candidate enters a loop.
• Has changed how a team sources , a process, a tool, a pitch, a pipeline , and can show what moved as a result.
• Has mentored sourcers or recruiters, and can point to people who grew because of it.
• Deep technical market knowledge across engineering, data, product and AI, including where the talent actually sits.
• Fluent in modern sourcing and CRM tooling, and comfortable using data to argue for a change in direction.

Bonus points

• Experience building a sourcing function, playbook, or onboarding path from scratch.
• Experience owning a team’s sourcing metrics and reporting them to leadership.
• Experience sourcing for AI/ML, agentic AI, or other emerging technical domains.
• Experience sourcing across multiple geographies (e.g., US, Canada, LATAM).
• Experience contributing to employer branding, talent marketing, or community-building initiatives.

Compensation The expected salary range for this role is $156,392 - $195,490. However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

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Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex's AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek.

Implementation at Brex

Implementation transforms new customers into power users. We lead the onboarding experience for companies adopting Brex Empower, helping them shift from outdated processes to a modern, employee-first approach. It's a role that blends customer empathy, project management, technical expertise, process design, and change management. We take personal ownership of our customers' long-term success, and we set customers up thoroughly so they can be with 'Brex for life'. As strategic advisors, we build trust, drive solutions with tenacity, deliver results fast, and work cross-functionally to make adoption seamless for customers.

What You'll Do

The Implementation Consultant I role on the Commercial team supports our small to mid-sized customers through their onboarding journey, helping them get up and running on Brex with guidance and structured support. As an initiator on the team, you'll develop your product knowledge, sharpen your project management skills, and build the foundation for a career in implementation consulting.

Responsibilities

• Organize and facilitate customer meetings by managing agendas, capturing notes, tracking action items, and setting clear expectations throughout the implementation lifecycle.
• Support customers in understanding their business needs and configuring Brex to address them, translating basic requirements into product configurations with guidance.
• Manage straightforward stakeholder communication and assist with timelines and deliverables to keep implementations on track.
• Assist with spend migrations and support end-user adoption during deployment, helping customers feel confident and prepared for go-live.
• Introduce integration concepts to customers, provide relevant guides for connecting Brex with external systems, and engage Technical Consultants for more complex integration or troubleshooting needs.
• Coordinate handoffs between AE/CSE and CSM, providing basic documentation to ensure continuity of the client relationship.
• Deliver standard change management templates to customers in preparation for go-live, and lead training sessions with supervision as needed.
• Collaborate within the Implementation team and contribute feedback on the client experience when asked, supporting process improvements over time.

Requirements

• 2+ years of experience in a customer-facing role, ideally within a SaaS organization or a consulting firm that delivers SaaS services.
• Some exposure to project coordination or structured implementation work.
• Strong communication skills, both with customers and internal stakeholders.
• Comfort working across technical and non-technical workstreams with guidance.
• Organized and detail-oriented, with a strong sense of urgency in driving tasks to completion.
• Collaborative mindset with the ability to work cross-functionally to resolve issues.

Bonus Points

• Experience in Financial, Expense Management, or ERP software.
• Familiarity with any of the following domains: General Ledger, Accounts Payable, Accounts Receivable, Billing, Expense Management, Travel, Procurement, or Corporate Card programs.

Compensation

The expected salary range for this role is $80,800 - $101,000 USD. However, the starting base pay will depend on a number of factors including the candidate's location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

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By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly.

The Operations team is the backbone of Brex's mission to power businesses through its Intelligent Finance Platform.

What You'll Do

As a Manager, Accounting Servicing, Operations, you will oversee a team responsible for managing Brex accounts after they're live, including money applied against statement balances, billing terms changes, auto-pay management, and credit performance reporting.

Your responsibilities will include:

• Coaching and developing a team of servicing specialists
• Setting and defending SLAs, quality bars, and capacity models across workflows
• Defining operational reporting cadences and measures to make staffing and prioritization decisions
• Writing and maintaining SOPs, QA sampling, and maker-checker controls
• Being the escalation path for high-dollar, time-critical, and legally sensitive cases
• Owning the automation roadmap for the team

Requirements

• 5+ years in financial services or fintech operations, including 2+ years managing people directly
• Hands-on ownership of a servicing, billing, payment, or credit operations queue
• A track record of process improvement
• Experience being the operational counterpart to Product and Engineering
• Data fluency
• Sound judgment under ambiguity and strong written communication

Bonus Points

• Direct credit bureau furnisher experience
• Commercial card, charge card, or business lending servicing background
• Working knowledge of wire and ACH mechanics
• Rewards or loyalty operations experience
• Experience configuring a company as a vendor or payee in AP and procurement platforms

Compensation

The expected salary range for this role is $105,600 - $132,000.

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Responsibilities

• Lead discovery and shape the problem
• Conduct structured discovery to understand customer workflows, pain points, and decision criteria
• Identify key value drivers and align solutions to measurable business outcomes
• Challenge assumptions and provide a clear, differentiated point of view
• Own the solution narrative
• Design and deliver tailored product demonstrations that connect directly to customer needs
• Translate complex technical capabilities into clear, compelling business value
• Adapt messaging for technical, business, and executive audiences
• Drive deal strategy with Sales
• Partner with Account Executives to develop deal strategy and influence customer decisions
• Anticipate and address objections across technical, operational, and business dimensions
• Participate actively in deal reviews with a clear point of view
• Build trust and credibility with customers
• Act as a trusted advisor throughout the sales process
• Provide guidance on best practices, implementation considerations, and future-state workflows
• Help customers evaluate tradeoffs and make confident decisions
• Navigate cross-functional collaboration
• Partner with Product, Engineering, Security, and CX teams to address customer requirements
• Support technical validation efforts (e.g., integrations, APIs, security reviews)
• Ensure alignment on solution scope and expectations for post-sales handoff

Requirements

• 3 - 6+ years of experience in Solutions Consulting, Sales Engineering, or similar customer-facing roles in SaaS
• Strong discovery skills with the ability to diagnose business problems, not just respond to requirements
• Ability to communicate complex concepts clearly to both technical and non-technical audiences
• Experience presenting to senior stakeholders, including executive-level audiences
• Strong collaboration skills and ability to partner effectively with Sales and cross-functional teams
• Comfort with ambiguity and ability to create structure in evolving environments
• Curiosity and a desire to continuously learn, improve, and refine your approach

Compensation The expected OTE range for this role is $137,600 to $172,000.

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Responsibilities:

• Showcase the Red Bull brand through your unique personality
• Establish and nurture relationships with key influencers and business partners
• Take full responsibility for On Premise sales and marketing activities in your market
• Develop and deploy ingenious strategies and innovative tools to deliver the perfect pitch for Red Bull
• Strengthen and nurture long-term professional relationships with established customers, and create new alliances with key influencers and industry experts

Requirements:

• Established contacts within the industry, or the ability and desire to make them quickly and smoothly
• Experience in the beverage industry, gastronomy, hospitality and catering, marketing, sales, or as your own boss is highly preferred
• Strong ability to navigate the technical landscape of iPhones and iPads, various custom applications, and programs such as Word, Excel, and PowerPoint
• Able to work flexible hours, evenings, weekends, and some holidays, and thrive on autonomy
• Excellent written and verbal communication skills
• Strong understanding of sales processes and ability to analyze sales and customer data

Benefits:

• Comprehensive Medical, Dental and Vision Plans
• 401k Match
• Family Leave
• PTO & Paid Holiday Schedule
• Pet, Legal, and Life Insurance
• Tuition Reimbursement

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Recruiting at Brex Recruiting is where every career at Brex begins. We’re the first point of connection for future builders and leaders, helping candidates see what’s possible. We partner with leaders across the company to find exceptional talent and build high-performing teams. We move quickly, think strategically, and take pride in creating a thoughtful, welcoming candidate experience from the very first contact. We don’t just fill roles, we shape the culture at Brex, finding the next generation of builders and leaders.

What you’ll do As a Senior Technical Sourcer, you will be a strategic talent partner responsible for identifying, engaging, and building pipelines of world-class technical talent. You’ll collaborate closely with recruiters, hiring managers, and technical leaders to deeply understand role requirements and develop proactive sourcing strategies that fuel both immediate hiring needs and long-term growth. You’ll leverage advanced sourcing techniques, data insights, and market mapping to uncover exceptional talent across engineering, data, product, AI, and emerging technical domains. This role requires creativity, persistence, and strong business acumen to engage passive candidates and position Brex as an employer of choice. You’ll also play a key role in strengthening our diversity sourcing strategies and continuously improving sourcing processes and tools.

Where you’ll work This role will be based in our SLC office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday, and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

• Lead end-to-end sourcing strategies for technical roles across engineering, data, product, AI, and other specialized functions.
• Conduct market research, competitive intelligence, and talent mapping to inform hiring strategies and pipeline development.
• Proactively identify and engage passive candidates through creative outreach across platforms such as LinkedIn, GitHub, and other talent networks.
• Partner closely with recruiters and hiring managers to align on candidate profiles, calibrate talent, and refine search strategies.
• Build and nurture long-term talent pipelines for critical and hard-to-fill roles, including future-facing skill sets.
• Champion diversity sourcing initiatives to attract underrepresented technical talent.
• Track, analyze, and report on sourcing metrics to continuously optimize outreach effectiveness and pipeline health.
• Maintain accurate candidate data and activity tracking within recruiting systems and dashboards.
• Contribute to process improvements, sourcing best practices, and knowledge sharing within the recruiting team.

Requirements

• 3+ years of experience sourcing for technical roles (e.g., software engineering, infrastructure, data, product, AI) in a fast-paced, high-growth environment.
• Demonstrated expertise in advanced sourcing techniques, Boolean search, talent mapping, and market research.
• Strong understanding of technical skill sets, engineering org structures, and emerging technology trends.
• Proven ability to engage and convert passive candidates through thoughtful, personalized outreach.
• Excellent communication and stakeholder management skills, with the ability to influence and build trust with technical leaders.
• Data-driven mindset with experience using sourcing metrics to refine strategy and improve results.
• Ability to manage multiple high-priority searches simultaneously while maintaining quality and attention to detail.

Bonus points

• Experience sourcing for AI/ML, agentic AI, or other emerging technical domains.
• Experience recruiting or sourcing across multiple geographies (e.g., US, Canada, LATAM).
• Familiarity with tools such as Gem, Greenhouse, or other modern sourcing and CRM platforms.
• Experience contributing to employer branding, talent marketing, or community-building initiatives.

Compensation The expected salary range for this role is $112,000 - $140,000. However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

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Responsibilities

• Participate in a training program to develop skills for the Account Sales Manager role
• Support sales initiatives and provide route coverage as needed
• Build and protect the Red Bull brand through proper product rotation and brand flow
• Establish and maintain friendly and professional relationships with customers to increase sales
• Obtain necessary tools and insights to execute daily plans
• Communicate effectively with Account Sales Managers and District Sales Managers
• Meet daily KPIs focused on sales, distribution, pricing, display, new accounts, and merchandising
• Support the team with audits, blitz, building displays, and merchandising

Requirements

• Valid US Driver's License and obtainment of DOT Medical card
• At least 21 years of age
• Experience in customer service and sales is a plus
• Ability to lift and transport up to 25 pounds of inventory and/or advertising displays
• English; additional languages an advantage

Benefits

• Travel 0-10%
• Permanent position
• Benefits eligible

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What You Will Be Doing:

• Create unforgettable guest moments by greeting guests with energy and inviting them into an exciting, welcoming environment.
• Guide guests through the VR journey: arrival, gearing up, gameplay, and wrap-up.
• Proactively share offers (F&B, repeat visits, gift cards) to boost engagement.
• Master our proprietary tech and keep gear calibrated.
• Troubleshoot issues smoothly and provide real-time, light-hearted updates to guests.
• Communicate with management and tech support when issues arise, clearly and quickly.
• Maintain a spotless, high-energy store that meets Sandbox VR standards.
• Sanitize gear thoroughly and display materials/gift cards to brand expectations.
• Prepare iPads, body trackers, and gear before and after every session.
• Open/close the store, manage daily audits, break schedules, and labor spend.
• Run shift check-ins, coach in real time, and train new hires.
• Ensure team performance, morale, and guest service standards remain high.

What We Are Looking For:

• Egoless & Coachable: You take feedback well and pitch in wherever needed.
• Adaptable & Proactive: You’re resourceful, self-driven, and good with change.
• Team-Focused: You stay positive and celebrate group wins.
• Reliable: On time, in uniform, and ready to shine.
• Physically Able: On your feet, some lifting (up to 40 lb), occasional stairs.
• Weekend Availability: Required.
• Leadership: 1+ year in retail/hospitality leadership.

Benefits

• Paid sick time + 401(k) match
• Commuter benefits (transit + parking)
• Referral bonuses + employee discounts
• Free VR sessions + guest review bonus

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As a Sales Development Representative, you will be responsible for prospecting and identifying new customers for Brex.

Responsibilities:

• Identify growing companies that would gain value from Brex
• Prospect companies that are growing and spending; educate them on modern corporate card and spend management software
• Navigate through conversation flows to uncover business needs, understand pains, and position Brex as a compelling solution
• Maintain and update accurate logs of activity in the CRM system
• Hit daily KPIs across various touch points: email, phone, social
• Use email to correspond with leads to follow up and/or confirm appointments
• Provide feedback to others in the department related to information prospects share that could be helpful in advertising/marketing and overall programs

Requirements:

• Experience in a general sales role or a related field
• Ability to proactively engage new clients through email and phone
• High sense of urgency coupled with adaptability and strong communication skills
• Team-player attitude with a desire to improve internal processes
• Desire to learn, grow, and launch a career at a cutting-edge financial technology company

Bonus points:

• SaaS or B2B experience
• Experience with Salesforce, Outreach, and/or ZoomInfo
• Demonstrated ability to exceed impact and activity quotas

Compensation: The expected OTE range for this role is $73,040 - $82,852 USD.

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By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly.

Compliance at Brex The Compliance team helps the company grow responsibly, advocating for Brex and for the tens of thousands of growing businesses we serve.

As a Risk & Compliance Lead at Brex, you will play a critical role in ensuring compliance with regulatory requirements and internal policies regarding the regulatory compliance program.

Responsibilities:

• Assist in developing and enhancing the organisation's compliance program in alignment with regulatory requirements and industry best practices.
• Assist with development, implementation, and management of compliance issue management, including issue governance, remediation oversight, reporting, workflow automation, and ongoing process improvements.
• Manage compliance reviews of new products and material changes, ensuring appropriate risk assessment, stakeholder engagement, and adherence to regulatory requirements.
• Work closely with various departments (Legal, People, GRC) to implement or enhance compliance program initiatives, such as third-party risk management.
• Manage the implementation of workflow tools to support core compliance program initiatives (risk assessment, issue management, etc.).
• Assist with review, submit, and track external inquiries, including but not limited to external audit, internal audit, and bank partner requests.
• Collaborate cross-functionally with internal teams to ensure timely submission of monthly bank partner reports.
• Represent Brex in external audits and bank partner reviews.
• Manage relationships with external auditors and bank partners.

Requirements:

• 3+ years of experience in compliance or risk within financial services.
• Working knowledge of the regulations that govern card, lending, and deposit products (Regulation B, UDAP/UDAAP, FTC rules, and Dodd-Frank) plus familiarity with BSA/AML and KYC obligations.
• Experience contributing to core compliance program work: risk assessments, issue management, policy and procedure maintenance, or regulatory change management.
• Exceptional communication and interpersonal skills, with the ability to collaborate effectively with bank partners, external auditors, and internal teams.
• Detail-oriented with strong organisational and project management abilities.
• A hands-on approach, concise and straightforward style.
• A love for collaboration, teamwork, and delivering excellence.

Nice to Have:

• Prior experience managing and/or implementing workflow tools.
• Thrives as a generalist across multiple compliance program components rather than owning a single narrow lane.
• Experience at a fintech or a bank that sponsors fintech programs.
• Experience supporting change management or new product/material change review (NPI/change control committees, risk assessments for product launches).
• Comfort building recurring reporting and dashboards; basic data fluency (Looker, SQL, or advanced spreadsheet work) to support monthly bank partner reporting.
• Professional certification such as CRCM, CAMS, CRMA, or CIA is a plus.
• Proficiency in compliance management and audit software.

Compensation: The expected salary range for this role is $95,000 - $118,000 USD.

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The ideal candidate will define and maintain the systems, processes, and operational rigor that align Marketing, SDR, Sales, and Partner teams.

Responsibilities:

• Own and evolve the GTM systems architecture, ensuring Salesforce, Marketo, LeanData, ZoomInfo, Qualified, Outreach, and Clay.io work together as a best-in-class, integrated ecosystem.
• Lead the design, governance, and optimization of data orchestration workflows using LeanData.
• Design and execute a future-state operational roadmap focused on scaling B2B demand generation, ABM, and partner-led growth through automation, improved data flows, and AI-powered insights.
• Build automated lifecycle processes for lead scoring, enrichment, qualification, and cross-functional handoffs.
• Enhance sales productivity by implementing agentic workflows.
• Manage data governance across Salesforce, Marketo, and Segment.
• Create AI-informed dashboards and reporting on pipeline performance.
• Partner with RevOps, Sales Systems, and Engineering to operationalize cross-functional processes.
• Support partner/VAR motions through automated attribution, routing rules, and partner engagement workflows.
• Continuously evaluate new tools, AI capabilities, and operational improvements.

Requirements:

• 4+ years in Marketing Operations or Revenue Operations supporting B2B sales-led funnels.
• Hands-on experience administering Marketo, Salesforce, and LeanData.
• Deep expertise with lead routing, lead-to-account matching, and data orchestration workflows.
• Proven ability to design automated workflows and scalable cross-system integrations.
• Experience using AI-driven tools or agentic workflows.
• Strong analytical, system design, and documentation skills.
• Experience collaborating with Sales, SDR, RevOps, and System/Engineering teams.

The expected salary range for this role is $119,200 - $149,000.

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The Marketing team at Brex tells the company's story, turning product innovation into customer obsession.

Responsibilities:

• Own Meta + emerging channel budgets, CAC efficiency, conversion, and downstream pipeline/revenue across self-serve and sales-led motions.
• Partner with Data and Marketing Ops to improve conversion signals, CAPI, and offline conversion tracking.
• Build and execute a continuous, hypothesis-driven testing framework across audiences, bidding strategies, optimization events, landing pages, and creative concepts.
• Build paid social strategies that create demand at the top of the funnel and efficiently convert it through retargeting and lower-funnel programs.
• Translate performance data into creative hypotheses and partner with Brand and Design to test, iterate, and scale winning concepts.
• Use first-party data, intent signals, modeled audiences, lookalikes, and platform automation to identify and scale high-value audiences.
• Partner with Analytics, Marketing Ops, Field / Events team, PMM, and Sales to connect paid social performance & programs to downstream pipeline and revenue outcomes.

Requirements:

• 5+ years of growth or performance marketing experience, with deep hands-on expertise managing and scaling Meta as a primary acquisition channel.
• Demonstrated experience owning a paid social channel end to end, including strategy, budgets, forecasting, campaign architecture, optimization, and performance reporting.
• Relentlessly analytical: Deep understanding of unit economics (CAC, LTV, payback periods), attribution modeling, and how to connect platform metrics directly to down-funnel business impact.
• Experience running full-funnel paid social programs, from awareness/video and demand generation through conversion and pipeline.
• Strong expertise in audience strategy and platform automation, including first-party audiences, lookalikes, broad targeting, retargeting, and automated campaign products.
• Strong understanding of conversion signals and measurement, including Meta CAPI, server-side tracking, attribution, conversion-event strategy, and CRM/offline conversion data.
• Demonstrated experience building structured experimentation roadmaps across creative, audiences, bidding, optimization events, and new platform capabilities.
• Strong creative judgment and experience writing briefs and translating performance data into actionable creative recommendations.
• Excellent communicator who can operate autonomously and influence cross-functional partners across Brand, PMM, Design, Analytics, Engineering, Marketing Ops, and Sales.

Compensation: The expected salary range for this role is $116,000 - $145,000.

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You’ll own a high-impact media portfolio spanning Brand and Growth, with the opportunity to define how these programs work together, prove their incremental impact, and identify where Brex should invest next.

Responsibilities:

• Own strategy, investment, and performance across programmatic display, video (CTV, OLV, YouTube), audio, and emerging digital channels across Brand + Growth.
• Evolve Brex’s media operating model and partner ecosystem, including DSP/vendor evaluation, onboarding, agency and partner management, and development of scalable processes and best practices as ownership and capabilities evolve.
• Build integrated audience strategies using first-party data, intent, contextual, modeled, and third-party signals to reach priority audiences across the funnel.
• Build the measurement framework for the portfolio, partnering with Analytics and Data Science on attribution, incrementality, geo/holdout tests, brand lift, and approaches that connect upper-funnel investment to downstream business outcomes.
• Partner cross-functionally with Brand, PMM, and Design to translate campaign objectives and performance insights into media strategy, creative requirements, testing plans, and actionable learnings.
• Shape the future of the portfolio by identifying emerging channels, technologies, and AI-enabled opportunities and bringing clear recommendations into quarterly and annual planning.
• Build scalable governance and operating standards across programmatic media, including QA, risk controls, and documentation.

Requirements:

• 7+ years of hands-on experience in growth or performance marketing, with deep expertise in programmatic media and video/CTV advertising.
• Demonstrated experience owning a multi-channel media portfolio and significant budgets, including investment planning, forecasting, optimization, and scaling decisions.
• Deep knowledge of the programmatic ecosystem and major DSPs (e.g., DV360, The Trade Desk, or similar), including bidding, inventory, audience strategy, brand safety, and vendor management.
• Strong understanding of full-funnel B2B marketing and experience connecting awareness and consideration investments to downstream business outcomes.
• Advanced fluency in measurement, attribution, and incrementality, including experimentation design, lift studies, holdouts/geo tests.
• Demonstrated ability to build audience architectures using first-party, contextual, intent, modeled, and third-party data.
• Strong creative judgment and experience partnering with Brand and Creative teams on video, display, and performance creative strategy and testing.
• Excellent communicator with demonstrated ability to influence senior stakeholders, lead complex cross-functional initiatives, and mentor other marketers.
• Highly autonomous, strategic, and comfortable building new capabilities and operating models in a fast-moving environment.

Compensation: The expected salary range for this role is $148,000 - $185,000.

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Responsibilities:

• Provide business-minded legal guidance and support to Brex's People team on day-to-day employment issues, including performance management, terminations, recruiting, hiring, leaves of absence, employee accommodations, compensation and benefits, and wage and hour matters
• Support the development and implementation of policies and practices governing Brex employees and contingent workers, in partnership with the People team and senior Legal team members
• Assist in managing employment-related complaints, disputes, litigation, investigations, and responses to regulatory inquiries and charges
• Help manage outside legal counsel retained to assist Brex on employment matters, ensuring their work is efficient and drives value for Brex
• Identify employment- and contingent worker-related risks and recommend practical solutions for managing and mitigating them
• Research and analyze employment-related laws that apply in the locations where Brex employees and contingent workers work, including throughout the United States and in Brex's international office locations, and monitor employment law developments and their potential impact on Brex
• Support the development and delivery of employment-related training to managers and employees
• Assist with responses to employee or contingent worker-related subpoenas, personnel records requests, and other information or legal requests and orders

Requirements:

• 5+ years of experience counseling on employment law matters at a reputable law firm, an in-house or corporate legal department, or both
• Experience partnering directly with People / HR functions as their day-to-day legal advisor
• Strong organizational skills with the ability to handle multiple projects simultaneously and manage competing priorities
• Practical, problem-solving mindset with the ability to navigate a dynamic, fast-paced environment
• Team player who collaborates effectively with colleagues and business partners to drive meaningful results
• Exceptional oral and written communication skills, with the ability to translate legal complexity into clear guidance for non-lawyers
• Juris Doctor (JD) and active bar membership in good standing of the bar of at least one U.S. state

Bonus Points:

• 2+ years of experience at a high-growth tech company
• Working knowledge of California employment law
• Exposure to employment law outside the U.S., particularly in jurisdictions where Brex has offices
• Experience building or delivering employment-related manager training
• Financial services or other highly regulated industry experience

Compensation: The expected salary range for this role is $189,000 - $230,000 USD.

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By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly.

The Legal team helps the company grow responsibly, advocating for Brex and for the thousands of growing businesses we serve.

Responsibilities

• Serve as the embedded legal partner to engineering, product, and design teams building spend management software,budgets, policies, approvals, and audit and controls,advising in real time as features are designed and built
• Provide pragmatic, actionable advice on requirements and best practices for existing and new spend management software features
• Advise on the regulatory and commercial implications of product architecture, data flows, automation and AI features, integrations, and feature design, helping teams make sound build-versus-defer decisions
• Advise a variety of cross-functional partners on critical credit, lending, and card network regulatory questions
• Advise on product and marketing collateral, customer communications, and disclosures for spend management software products
• Draft, update, and maintain customer agreements, terms, disclosures, and feature-level terms for spend management software
• Support data handling, integration, and partner arrangements as they relate to product launches

Requirements

• 4+ years working experience in a combination of law firms and technology or fintech companies, ideally advising on credit card, lending, and commercial matters for regulated financial or technology products
• Familiarity with federal, state, and international credit, lending, and card laws and regulations, including TILA/Regulation Z, ECOA/Regulation B, UDAP/UDAAP, card network rules (Visa, Mastercard, Amex, Discover), and required disclosures
• Excellent written and verbal communication skills, both internal (memos, guides, presentations) and external (customer agreements, terms, disclosures, customer communications)
• Ownership mentality and comfort working on complex matters that require sound judgment
• Entrepreneurial mindset and ability to work in a fast-paced environment
• Law degree and admitted to practice in at least one jurisdiction
• Willingness to be a team player who pitches in to help out on other products and topics

Bonus Points

• Prior in-house counsel experience at a scaling fintech, payments, or software company
• Experience advising on AI and automation features
• Experience negotiating with or managing bank partner and card network relationships
• Experience interacting directly with regulatory agencies

Compensation

The expected salary range for this role is $189,000 - $230,000 USD.

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This role will oversee a team of BDRs (Business Development Representatives) proactively targeting and engaging high-potential accounts to build a robust pipeline for our Account Executives.

The ideal candidate will have hands-on outbound prospecting experience and proven leadership skills, a strong understanding of the modern GTM technology, previous experience in creating systems and orchestrating technology to support an efficient & scalable 0->1 outbound workflow, and previous experience collaborating tightly with marketing and sales ops to build highly-targeted account lists and multi-channel outreach sequences.

Responsibilities

• Build, lead, and scale a high-performing team of Business Development Representatives
• Develop and implement BDR processes, playbooks, and best practices for cold and warm-outbound channels
• Coach and mentor BDRs on qualification methodology, objection handling, and pipeline generation techniques
• Partner with sales leadership to provide feedback on territory assignments, quotas, performance metrics, lead handoff processes
• Evangelize a future where anyone can create software in natural language, ensuring your team can articulate this vision compellingly
• Collaborate with marketing and operations to optimize lead routing, provide feedback on campaign effectiveness, and improve lead quality & conversion
• Analyze team performance data and implement strategies to improve conversion rates and meeting quality
• Recruit, hire, and onboard new SDR/BDR team members as the organization scales
• Maintain accountability for team quota attainment and individual BDR development
• Work closely with Account Executives and AE leaders to ensure smooth handoffs and tight feedback loops
• Uphold CRM hygiene and reporting accuracy across the SDR organization
• Stay current on industry trends and competitive landscape to inform team strategy

Required skills and experience:

• 5+ years of sales development experience with at least 3 years in a leadership or management role, preferably some with a technical ICP
• Proven track record of building and scaling BDR teams, preferably in a high-growth environment
• Strong individual contributor background with deep understanding of both inbound & outbound prospecting, demand gen strategies, and industry best practices
• Excellent coaching and mentoring abilities with experience developing junior sales talent
• Data-driven approach to performance management and process optimization
• Outstanding written and verbal communication skills
• Experience with CRM systems and sales tools (e.g., Hubspot/SFDC, LinkedIn, ZoomInfo, Clay, SmartLead, Outreach, Default, etc)
• Ability to recruit, interview, and assess SDR candidates effectively
• Strong cross-functional collaboration skills, particularly with marketing and sales teams
• Passion for technology and ability to quickly learn and teach complex technical concepts
• Experience with or strong interest in AI and machine learning is a plus

Nice to have:

• You're an active Replit user
• You've worked at an early-stage startup or in developer tools
• Experience building inbound SDR programs from 0-1 and/or scaling from early stage
• Basic understanding of software development or coding concepts
• Experience with multi-channel prospecting (email, phone, social)
• Degree in Computer Science or related field (or equivalent practical experience)

Tools + Tech Stack for this role

• Replit
• Hubspot CRM (Salesforce coming soon)
• ZoomInfo
• Outreach
• Gong
• Chorus
• Clay
• SmartLead
• Nooks
• Default
• LinkedIn Sales Navigator
• Hashboard, Hex

Benefits

• Competitive Salary & Equity
• 401(k) Program with a 4% match (US Only)
• Health, Dental, Vision and Life Insurance
• Short Term and Long Term Disability
• Paid Parental, Medical, Caregiver Leave
• Flexible Time Off (FTO) + Holidays
• Commuter Benefits (In-Office Only)
• Monthly Wellness Stipend
• Autonomous Work Environment
• In Office Set-Up Reimbursement (In-Office Only)
• Quarterly Team Gatherings
• In Office Amenities (In-Office Only)

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You’ll lead the team responsible for Brex’s AI customer service platform , optimizing instruction sets, driving quality, and expanding AI across chat, voice, and email.

Responsibilities:

• Lead the CX Strategy team, setting direction, developing team members, and aligning priorities to CX and company goals.
• Collaborate with CX leaders to drive performance metrics: resolution rate, CSAT, quality, resolution time, escalation rates, etc.
• Own the CX AI roadmap from opportunity discovery through implementation , prioritize where AI can improve efficiency and customer experience, and sequence investments that compound over time.
• Collaborate with Systems and Engineering to drive CX AI performance , instruction set optimization, channel expansion (chat, voice, email), containment quality, and escalation handling, etc.

Internal AI tools & team productivity:

• Define the standard for what an AI-augmented CX team looks like at Brex: how AI agents and human operators divide and conquer, where handoffs happen, and how to maintain customer experience quality as automation scales.
• Own the development and deployment of internal AI tools that make Brex’s CX team faster, more accurate, and more consistent , including agent-assist tooling, real-time guidance systems, QA automation, and workflow-level automations.

Cross-functional & leadership:

• Partner cross-functionally with CX Leadership, Strategy & Enablement, Product, Engineering, and Data to scope, build, and launch AI improvements.
• Drive internal AI adoption , ensure the CX team is equipped with the training, workflows, and confidence to work alongside AI effectively.

Requirements:

• 4+ years in CX strategy, AI operations, product operations, or a related function at the intersection of technology and customer experience , ideally in a fast-paced tech or fintech environment
• 1+ years managing or developing a team of 4+ ICs, with a track record of setting direction, developing people, and delivering results
• Proven experience owning and improving AI or automation initiatives in a support environment , from opportunity analysis through rollout and iteration, with measurable outcomes

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Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly.

Working at Brex

Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream.

Sales at Brex

The Sales team is the driving factor behind revenue for Brex. Every member of our team directly affects our bottom line. We focus on generating new opportunities, acquiring new customers, and building even stronger relationships with our current customers.

What You'll Do

As a Manager, Sales Development, you will build, lead and mentor a high performing Sales Development team who are responsible for outbound prospecting and pipeline generation. Strong candidates will be data-driven and focused on improving and optimizing individual and team results.

Responsibilities

• Lead and mentor an SDR team to achieve monthly and quarterly quota
• Recruit, hire, onboard and ramp SDRs effectively to drive early success in role
• Provide regular coaching, feedback and professional development while prioritizing and maintaining an inclusive, engaged team environment
• Report on individual and team-level performance to senior leadership, identifying strengths and opportunities for improvement
• Maintain daily activity goals and weekly, monthly, quarterly reporting for various business stakeholders; drive adherence to SDR Playbook and enforce rules of engagement
• Partner with marketing to improve lead scoring and SDR/demand generation processes by providing regular, actionable feedback
• Partner with sales training to improve team prospecting skills, objection handling and product knowledge; establish individual and team-level training cadences to improve effectiveness
• Partner with Sales to improve AE:SDR partnership and prospecting plans

Requirements

• 1+ years SDR management experience with a consistent record of quota attainment
• 1+ years of quota-carrying sales experience (ie. SDR or full-cycle)
• Strong expertise in outbound sales, primarily through email, phone, and social selling
• You have full ability to operate at all levels, and you love to get in the trenches with your team, do cold calling and write email copy
• You are an expert at partnering with marketing and your AE counterparts to plan and execute multi-touch, multi-channel campaigns
• Expert at using LinkedIn, Outreach, SalesNav, ZoomInfo, SFDC

Compensation

The expected OTE range for this role is $120,000 - $150,000. The starting wage will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity.

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This role will be based in our Salt Lake City office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities:

• Own the successful integration of customer systems with Brex, managing the end-to-end implementation for systems like NetSuite, Sage Intacct, and QuickBooks to ensure a smooth and effective launch.
• Act as the primary technical advisor for your customers, applying your knowledge of ERP architecture and business processes to guide them toward an optimal integration setup.
• Lead project meetings and technical calls with customers, setting clear expectations, capturing detailed notes, and driving the project forward from kickoff to go-live.
• Contribute to customer enablement by helping create and refine training materials and Help Center content, empowering users and helping to minimize future escalations.
• Serve as the voice of the customer to our internal teams, translating their needs and feedback into actionable insights for our Product and Engineering partners.
• Actively contribute to the Integration team's collective knowledge, sharing insights from your projects and collaborating with peers to solve challenges and enhance our internal processes.

Requirements:

• 2+ years of experience in a customer-facing role, with direct experience implementing or configuring accounting systems like QuickBooks Online, NetSuite, or Xero.
• Functional expertise in key accounting and finance areas, including General Ledger, Accounts Payable, Expense Management, and HRIS.
• Strong project management skills, with the ability to own deliverables, track timelines, and drive straightforward projects to successful completion.
• Experience translating basic business requirements into product configurations and providing solutions that meet immediate customer needs.
• Excellent communication skills, with a proven ability to explain technical concepts to non-technical stakeholders and manage customer expectations.
• A collaborative approach to problem-solving, with experience working across teams to resolve issues and a demonstrated ability to recognize when to escalate for guidance.

Bonus Points:

• HRIS/SSO subject matter expert
• Accounting or Finance background

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Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly.

As an Enterprise Account Executive, you will be a part of a critical sales team at Brex focused on expanding our reach into the Enterprise segment. This team is tasked with hunting large, strategic, global new clients for Brex and communicating the value of our industry-leading Financial Operating System (Corporate Credit Card, Expense Management, Procurement, Travel, etc.).

Responsibilities

• Deal Cycle Management: Leverage your personal network alongside strategic, creative prospecting methods in order to identify decision makers and break into Enterprise customers. Own full sales cycle including everything from prospecting, discovery, demo, deal administration, and closing

• Pipeline Management: Act with urgency to build and manage a robust Enterprise sales pipeline, ensuring a steady flow of qualified leads and opportunities. Proactively organize and autonomously prioritize opportunities at different stages of the funnel

• Value Selling: Expertly articulate the unique value proposition of Brex’s products and services, utilizing strategic thinking to align solutions with customer needs and solve complex business challenges. Leverage case studies, competitive intel, and independent research to position Brex as a premier product

• Problem Solving: Act as a trusted advisor to customers, addressing their pain points and delivering innovative solutions that drive business growth/value. Adapt and thrive in ambiguity regardless of customer size or industry

• Cross-Functional Collaboration: Collaborate effectively with cross-functional teams including Sales Development, Product, Legal, Deal Desk, Underwriting, and Pre-Sales to ensure a seamless customer experience. Quickly create impactful change to our product by communicating customer needs and pain points and drive alignment internally

Requirements

• 6+ years of B2B SAAS closing experience in a net-new logo acquisition environment

• Experience closing deals with F1000 customers and Large Enterprise Organizations with a minimum 1,000 global employee base

• Familiarity selling SAAS products/solutions and effectively communicating the value/ROI

• Consistent quota attainment and track record of being a top 10% performer

• Ability to independently conduct a product demo

Bonus points

• Familiarity selling financial software (Expense Management, ERP, AP Automation, T&E, Accounting Software, etc.)

Compensation

The expected OTE range for this role in SF, NYC, SEA, is $208,000 - $290,000. The expected OTE range for this role in SLC is $200,000 - $240,000.

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Join Brex, the intelligent finance platform that enables companies to spend smarter and move faster in over 200 markets. As an Enterprise Implementation Consultant, you will serve as a strategic advisor to our largest customers, guiding them through a successful launch of the Brex platform.

Responsibilities:

• Lead and project manage end-to-end global enterprise implementations and launches, including scoping customer outcomes, creating project plans, mobilizing stakeholders, configuring and testing the platform, and overseeing accounting software integrations.

• Serve as a strategic consultant by working closely with customers to discover their business needs, leading design workshops, and coaching them on how to best use Brex to solve their challenges.

• Drive customer success and adoption by developing strategies to ramp up spending activity, and providing global change management planning to guide clients on their communication approach, training materials, and execution.

• Manage and cultivate customer relationships by building multi-threaded connections from senior leaders to day-to-day stakeholders, managing expectations, and working diligently to provide solutions to any challenges.

• Act as a key cross-functional partner within the Brex account team, collaborating with Sales, Customer Success, and Partnerships to deliver a smooth customer experience and align on partner-led solutions.

• Influence product development by adapting quickly to product changes, communicating them strategically to stakeholders, and providing a key voice into future iterations of the product roadmap.

Requirements:

• 4+ years in customer-facing SaaS or consulting roles, including hands-on global project management or consulting work supporting complex, enterprise-level organizations.

• Deep expertise in the Travel & Expense (T&E) industry is preferred, with at least 3+ years of hands-on domain experience.

• A knack for leading complex customer engagements, with the ability to comfortably manage both technical and non-technical workstreams.

• Exceptional communication and problem-solving skills, with a demonstrated ability to resolve issues cross-functionally and deliver creative, customized solutions for a variety of customers.

Bonus points:

• Hands-on implementation experience with Financial, Expense Management, or ERP software.

• Additional domain expertise in any of the following areas: General Ledger, Accounts Payable, Accounts Receivable, Billing, Procurement, or Corporate Card Program Management.

Compensation:

The expected salary range for this role is $128,800 - $161,000 USD. However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity.

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This high-volume, fast-paced role requires owning the end-to-end sales process from outbound prospecting to discovery, product demos, and closing deals. You'll consistently source and qualify leads to maintain a strong, reliable pipeline, clearly communicate ROI and business value by understanding each prospect's goals and aligning our solutions to their needs.

As a Commercial Account Executive, you'll work closely with Sales Development, Product, and Underwriting to create a smooth and impactful buyer experience. We're looking for someone with 1+ years of closing experience in B2B SaaS sales, ideally in a high-volume or new business-focused role, with a strong track record of sourcing and qualifying opportunities.

Requirements:

• 1+ years of closing experience in B2B SaaS sales
• High-performing SDR/BDR background with a strong track record of sourcing and qualifying opportunities
• Strong ability to communicate value and ROI to small or mid-sized business stakeholders
• Consistent quota attainment and a history of top-tier performance
• Proactive, self-motivated approach with a focus on results and customer impact

Bonus points:

• Familiarity selling financial software (Expense Management, ERP, AP Automation, T&E, Accounting Software, Banking, etc.)

Compensation:

The expected OTE range for this role is $136,000 - $170,000. The starting wage will depend on a number of factors including the candidate's location, skills, experience, market demands, and internal pay parity. The OTE figure listed here includes base salary and commissions, which may or may not be earned depending on performance. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

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