As an Engineering Manager, you will lead engineering teams responsible for enterprise SaaS platforms, leveraging core product capabilities and delivering an outstanding digital experience for our colleagues.

Your key accountabilities will include:

• Lead, mentor, and develop high-performing engineering teams, fostering a culture of collaboration, innovation, and continuous improvement.
• Provide technical leadership across HCM and Scheduling SaaS platforms, ensuring scalable, secure, and maintainable solutions and integrations.
• Partner with product, architecture, and engineering stakeholders to deliver business outcomes, manage dependencies, and drive agile delivery excellence.
• Own the Time & Labour technical roadmap, overseeing planning, execution, and continuous enhancement of colleague-facing digital experiences.
• Drive quality, reliability, and operational excellence through effective release management, platform lifecycle governance, and a strong DevOps culture.

Your skills and experience will include:

• Proven experience leading engineering teams delivering high-quality enterprise SaaS solutions at scale.
• Hands-on experience designing, configuring, and supporting HCM and Scheduling platforms with deep expertise across Payroll, Absence, Forecasting, and Scheduling capabilities.
• Strong ability to modernise technology landscapes, simplify complexity, and reduce technical debt through end-to-end service ownership.
• Experience managing multi-disciplinary teams while balancing product delivery, platform support, and stakeholder expectations.
• A pragmatic problem solver who can navigate ambiguity, make informed decisions, and translate complex payroll and workforce management requirements into practical technology solutions.

Working at M&S means being part of something bigger - helping to deliver quality, value, and service to millions of customers every day.

Here are just a few of the benefits that make working here even more rewarding:

• 20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you've completed your probation.
• Competitive holiday allowance with the option to buy more.
• Discretionary bonus schemes linked to your performance and ours.
• Strong pension and life assurance to help plan for the future.
• Tailored induction and training to support your development from day one.
• Exclusive perks and savings through our M&S Choices portal.
• Market-leading family policies, including parental, adoption, and neonatal leave.
• 24/7 wellbeing support, including virtual GP access and mental health services.
• One paid volunteer day a year to support a cause that matters to you.

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The successful candidate will report to the YouTube Entertainment Editor and will be responsible for driving engagement, community growth, and channel operations, creating a distinctive voice and building loyal audiences across YouTube and social platforms.

Key responsibilities include:

• Leading audience and community management, creating a distinctive and engaging channel voice
• Managing weekly publishing schedules across YouTube, including long-form content, Shorts, and supporting social posts
• Driving community engagement through comments, polls, posts, live chats, and other YouTube tools
• Developing initiatives that increase audience loyalty, repeat viewing, and deeper engagement
• Collaborating with editorial teams to identify audience interests, conversations, and emerging trends
• Optimising content using YouTube best practices, including titles, descriptions, tags, thumbnails, testing, and publishing strategies
• Monitoring community health and performance, maintaining workflows and reporting, and supporting audience growth across YouTube, TikTok, and Instagram

The ideal candidate will have significant experience building and growing online communities within entertainment, youth, creator, or social-first brands, as well as proven success engaging 16-34-year-old audiences across YouTube and other social platforms.

In return for your hard work, you will receive a competitive salary package, a flexible 35-hour working week, 25 days annual leave with the option to buy an extra 5 days, a defined pension scheme, and discounted dental, health care, and gym.

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Reporting to the Executive Producer, Digital Innovation, Gaming & Creator Content, you will shape editorial strategy, oversee publishing and develop digital-first formats.

Working with internal teams and independent producers, you'll create engaging, culturally relevant content that resonates with younger audiences while maintaining the BBC's trusted editorial standards, values and commitment to integrity.

Key Responsibilities:

• Lead the editorial strategy, publishing plan and overall creative direction for the entertainment YouTube channel.
• Manage a publishing team delivering long-form and vertical video content, ensuring a consistent tone, look and audience experience.
• Shape content and commissioning decisions using a deep understanding of 16-34 audiences, their interests and platform behaviours.
• Collaborate with BBC teams and independent producers to develop and deliver digital-first entertainment formats.
• Identify emerging trends, talent and creator opportunities that resonate with younger audiences.
• Use audience insights and YouTube analytics to optimise content performance, scheduling and channel growth.
• Act as the editorial lead for the channel, ensuring compliance, securing approvals and championing younger audiences internally and externally.

Essential Criteria:

• Significant experience leading digital-first entertainment content, with responsibility for editorial strategy, publishing and audience growth.
• Proven experience creating, commissioning, publishing or managing content for 16+ audiences, with a strong understanding of 16-34 audience behaviours and interests.
• Deep knowledge of entertainment, creator and youth culture, combined with demonstrable expertise in YouTube publishing, optimisation and channel growth.
• Experience commissioning or managing content with independent production companies, alongside a strong understanding of rights, compliance and legal frameworks.
• Excellent leadership, communication and stakeholder management skills, with a passion for delivering distinctive, culturally relevant content that reflects BBC values.

Desired but not Required:

• Experience working directly with digital creators, influencers or creator-led formats.
• Experience launching, growing or managing a YouTube channel aimed at young adult audiences.
• Experience working across entertainment, factual entertainment, reality, comedy or creator-led content.

Benefits:

• Fair pay and flexible benefits including a competitive salary package, a flexible 35-hour working week, 25 days annual leave with the option to buy an extra 5 days, a defined pension scheme and discounted dental, health care and gym.
• Excellent career and professional development.
• Support in your working life, including flexible working which you can discuss with us at any point during the application, selection or offer.
• A values-based organisation where the way we do things is important as what we do.

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