Responsibilities:

• Perform preventive and corrective maintenance of electrical, plumbing, HVAC, locksmithing, and carpentry systems.
• Carry out small renovation and beautification work (painting, touch-ups) in rooms, common areas, and around the establishment.
• Identify and address technical failures reported.
• Ensure compliance with ERP installation regulations and proper functioning of fire safety systems.
• Update regulatory documents: safety register, health record (water risk management), and logbook.
• Monitor periodic controls (inspection offices) and ensure observations are addressed.
• Read energy meters (water, electricity, gas).
• Manage technical material stock.
• Organize and accompany external service providers.
• Respond quickly to room requests and advise clients on equipment usage (air conditioning, TV, lighting).
• Collaborate with all hotel services (reception, floors).

Qualifications:

• Electrical training (CAP/BEP/BAC Pro or equivalent) with up-to-date electrical certifications (or to be renewed).
• Three or more years of experience in building maintenance, hospitality, or ERP establishments.
• Administrative rigor (control and record traceability), autonomy, and reactivity.
• Neat appearance, excellent interpersonal skills, and attention to detail.

Benefits & Conditions:

• 50% reimbursement of Navigo Pass.
• Salary based on profile, food allowances, company mutual insurance.

Job Data by YubHub.

We are seeking a full-time Receptionist to join our new Facility Management activity at the SNCF HAMO campus in Saint-Denis.

As a Receptionist, you will be responsible for:

• Providing a tailored and positive experience for SNCF employees and visitors
• Ensuring a complete, dynamic, and fluid welcome for residents, visitors, and internal and external service providers
• Informing, guiding, and accompanying occupants and visitors
• Managing incoming calls and emails, providing rapid and personalized responses, as well as internal and external mail, court documents, tender requests, and courier deliveries
• Ensuring user satisfaction while improving and enriching services based on evolving customer needs and expectations
• Securing the reception area, adhering to safety rules, and participating in hospitality services
• Contributing to the success of events and activities organized by the SNCF communications service
• Being an ambassador for the SNCF group culture

To perform these tasks, you will need:

• A customer-focused approach and commitment to satisfaction
• A solutions-oriented mindset
• Discretion and neutrality
• Punctuality and availability
• Excellent presentation skills
• Ability to manage stress and conflicts
• Proficiency in French and English

Additional benefits include:

• Company vehicle for professional travel
• 13th month salary
• Performance-based bonus
• Participation bonus
• Meal vouchers
• Favourable health insurance and providence
• All Heartist Accor card
• Integration program and support for new hires
• Autonomy in organizing work
• Multi-site environment

Job Data by YubHub.

As a Receptionist, you will be the face of our hotel, providing exceptional service to our guests from check-in to check-out. You will be responsible for building relationships with our guests, ensuring their stay is memorable and meeting their expectations.

Key responsibilities:

• Manage guest relations, including handling phone calls, emails, and reservations
• Welcome guests with a warm and personalized approach, contributing to their loyalty and satisfaction
• Handle guest objections and concerns, providing prompt resolutions
• Promote hotel services and amenities to optimize sales
• Collaborate with other departments to ensure seamless service delivery
• Manage back-office tasks and maintain accurate records

Requirements:

• Friendly, dynamic, and service-oriented with excellent communication skills
• Proficient in Windows and Opera Cloud software
• Professional English language skills; additional language proficiency is an asset
• Previous experience in a similar role is desirable

Benefits:

• Competitive salary (169 hours/month)
• Mutual insurance
• 50% reimbursement of public transportation costs
• Heartist card with discounts on Accor hotels and partner brands

Job Data by YubHub.