You will nurture an inclusive culture that promotes collaboration and entrepreneurial spirit, creating an environment where everyone can thrive.

Your responsibilities will include:

• Leading your team to achieve an outstanding customer experience, ensuring excellent operational and visual standards, while actively promoting sales of our products.
• Taking responsibility for the performance of your department and store, analyzing sales performance, identifying commercial opportunities, setting goals, and making plans to improve results, profit, and inventory levels.
• Managing team planning and scheduling, and ensuring smooth store closing and opening routines.
• Recruiting, training, and developing your team, nurturing an inclusive culture that promotes collaboration and innovation.
• Staying up-to-date with fashion trends, customer preferences, and competitor offerings to maintain a competitive edge.
• Representing yourself and the brand in a positive way during every interaction with customers.
• Ensuring a seamless omni-channel customer experience, actively promoting our loyalty program.

You will work with a dynamic team in the store, including sales advisors, department managers, store managers, and cashiers.

We are looking for someone with:

• Experience in sales management and operations.
• Expertise in sales planning, analysis, and tracking, using customer-oriented tools and reporting.
• Strong leadership skills, with the ability to inspire, coach, and develop your team.
• Enjoyment of collaborative and dynamic environments, with a solution-focused mindset.
• Motivation to create an excellent customer experience, while promoting sales of our products.
• Genuine interest in fashion trends, commercial awareness, and competitor insights to drive sales.
• Effective communication, creativity, and curiosity.
• Flexibility, analytical skills, and a focus on achievements, with the ability to manage statistics and work with numbers.

Benefits include:

• 10% discount for employees across all H&M Group brands, in stores and online.
• H&M Incentive Program (HIP).
• Gift card for baby.
• Private health insurance.
• Retirement gift.
• Referral bonus.
• Travel allowance.
• Long-service award after 10, 15, and 20 years.
• Christmas/New Year's gift for children of employees.

Job Data by YubHub.