You'll be working in a high-pressure environment, delivering five-star service at pace, and embracing the transformation we're driving.

As a Customer Assistant, you'll be responsible for:

• Providing remarkable service to customers
• Confidently recommending and selling our newest food products
• Utilising our digital tools, such as the Sparks App and in-store devices, to enhance the customer experience
• Contributing to a positive, high-energy environment
• Adapting to the changing demands of the retail environment

Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.

Your schedule will be: Week 1: Weds 18:30-22:30 Thurs 18:30-22:30 Fri 18:30 - 22:30 Sat 18:30-22:30

Week 2: Sun 16:30-20:30 Tues 18:30-22:30 Thurs 16:30-22:30

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You'll work varied shifts including: Week 1: Sun 14:00-18:00, Thurs 14:00-18:00, Fri 14:00-18:00, Sat 14:00-18:00 Week 2: Sun 10:00-14:00, Tues 14:00-18:00, Weds 14:00-18:00, Thurs 09:00-13:00

Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.

As a Customer Assistant, you'll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers.

Responsibilities include:

• Providing five-star service at pace
• Meeting strong customer demand head-on
• Utilising our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience
• Contributing to a positive, high-energy environment
• Being flexible and able to work across various areas of the store

Benefits include:

• Opportunity to work with a leading retailer
• Flexible working hours
• Chance to develop skills and advance in your career

We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out.

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You will be responsible for the maintenance, repair, and improvement of our machinery and equipment, ensuring minimal downtime and maximum efficiency.

Key responsibilities include:

• Conducting routine inspections and preventive maintenance on production equipment
• Responding promptly to machinery breakdowns and performing repairs
• Carrying out machine adjustments and changeovers to support production line efficiency
• Monitoring and calibrating equipment to ensure accuracy, quality, and safety standards
• Collaborating with production teams to identify opportunities for process improvement
• Keeping accurate records of maintenance activities
• Adhering to health and safety guidelines and company policies

The ideal candidate will have:

• Qualifications to NVQ level 3 in mechanical/electrical engineering
• Strong knowledge of mechanical and electrical systems used in FMCG industry
• Proficiency in troubleshooting and repairing industrial machinery
• Proactive approach to maintenance and a commitment to ensuring equipment reliability
• Good understanding of HACCP principles and IEE qualification up to 18th edition wiring regulations
• Excellent communication skills and assertiveness

In return, we offer a competitive salary, generous holiday entitlement, 15% discount in our supermarkets, and a range of benefits including healthcare, pension, and life assurance.

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You will maintain and manage the cleaning of the production area after production has finished, cleaning equipment, machines and personal protective equipment (PPE).

Benefits

• Generous holiday entitlement
• 15% discount in our supermarkets and convenience stores from the day you join us
• Additional 10% discount card for a friend or family member
• Genuine career progression and development opportunities
• Subsidised staff canteen
• Free parking
• Competitive pension and life assurance
• Healthcare / Wellbeing benefits including Aviva Digital GP
• 'MyPerks' with discounts at high street shops, cinemas and gyms, and lots more
• Optional payroll charity donations
• A range of family-friendly policies including 26 weeks maternity and adoption leave along with neonatal and fertility leave

Requirements

• Enjoys working in a fast paced environment
• Works well as part of a team and enjoys being physically active
• Has the ability to maintain concentration throughout shift where tasks are repetitive
• Is open to working in a production environment with varying temperatures

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The Quality Assurance Analyst will report to the Shift Technical Manager and will be responsible for:

• Monitoring, controlling, and auditing the production process
• Ensuring conformity and non-conformity are communicated, followed up, and closed off
• Investigating food safety incidents using root cause analysis
• Supporting the site management team during external accreditation
• Ensuring the site production is supported during the launch of new product lines

In return for your hard work, we offer a range of benefits, including:

• Generous holiday entitlement
• 15% discount in our supermarkets and convenience stores
• Additional 10% discount card for a friend or family member
• Genuine career progression and development opportunities
• Subsidised staff canteen
• Free parking
• Competitive pension and life assurance
• Healthcare and wellbeing benefits, including Aviva Digital GP

To be considered for this role, you will need:

• A keen eye for detail
• The confidence to challenge with a proactive and 'can-do' attitude
• Good PC skills, especially Google
• Experience in a technical or similar role in the food industry
• A HACCP qualification or a food safety qualification (ideally)

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Comfortable working across a range of store areas, you'll adapt to the needs of our customers and business, delivering a great experience wherever you're needed. You'll be part of a friendly, fast-paced team where great service and teamwork are everything.

What makes a brilliant Service Colleague:

• Customer-focused: You enjoy helping people and making their experience a positive one.
• Team player: You work well with others and support your colleagues.
• Reliable: You show up ready to work and take pride in what you do.
• Positive attitude: You bring energy and enthusiasm to every shift.
• Willing to learn: You're open to training and keen to build your skills.

What you'll bring:

• A friendly and helpful approach to customer service.
• Willingness to work in a fast-paced customer service environment.
• Good communication skills and a team mindset.
• Flexibility to work a range of shifts, including weekends and evenings.

Everything you'll love Alongside a competitive salary, you'll get lots of other great benefits too, including:

• Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user.
• Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover.
• Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
• Company pension.
• Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support.
• Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
• Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
• Colleague recognition programme.
• Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.

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