As Product Manager, Cisco Validated Intake, you will serve as a central intake point for strategic and technical requests.

Your Impact: You will expand Cisco Validated's capacity to identify and develop cross-portfolio validation opportunities.

Responsibilities:

• Manage the central intake, triage, and prioritization of Cisco Validated opportunities.
• Conduct discovery with stakeholders to clarify the opportunity, intended outcome, strategic alignment, customer or field value, and required capabilities.
• Translate qualified requests into validation recommendations with clear scope, owners, success criteria, evidence expectations, dependencies, exclusions, and target outputs.
• Guide opportunities through the Cisco Validated intake and validation gates, preparing review materials, coordinating stakeholder input, and tracking actions and decisions.
• Maintain the Cisco Validated roadmap from initial intake through gate progression, validation execution, publication, and lifecycle review.

Minimum Qualifications:

• Bachelor's degree with 8+ years of industry experience or Master's degree with 4+ years of industry experience.
• 8+ years of experience in product management, product operations, portfolio management, technical operations, or related cross-functional roles.

Preferred Qualifications:

• Technical fluency with complex technology portfolios, preferably including the Cisco portfolio.
• Demonstrated ability to operate effectively in ambiguous, fast-moving environments with shifting priorities and cross-functional dependencies.

Benefits:

• Medical, dental, and vision insurance
• 401(k) plan with Cisco matching contribution
• Paid parental leave
• Short and long-term disability coverage
• Basic life insurance
• Paid time away
• Optional 10 paid days per full calendar year to volunteer

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You will monitor service health, troubleshoot complex incidents, and help restore service quickly in a 24x7 production environment.

You will automate repeatable operational work and infrastructure provisioning to improve safety, efficiency, and consistency across deployments.

You will strengthen platform security and compliance by supporting identity and access management, logging, hardening, vulnerability remediation, and FedRAMP continuous monitoring activities.

You will collaborate across engineering, security, and compliance teams to identify operational risks, improve reliability, and build documentation, runbooks, and incident reports that make the environment easier to operate.

Minimum Qualifications:

• Bachelor’s Degree, combined with 5 years of experience in Computer Science, Engineering, or a related technical field, or Master's Degree in Computer Science, Engineering, or a related technical field, combined with 3 years of experience
• Software development or automation experience using Java, Go, Python, or a comparable programming language, including testing, troubleshooting, and maintaining code.
• Experience supporting cloud infrastructure, production services, DevOps, platform engineering, or Site Reliability Engineering in AWS.
• Experience with Linux administration and troubleshooting application, system, or networking issues in production or production-like environments.
• Experience with Kubernetes, Docker, microservices, and cloud-native application deployment/troubleshooting, including Git, CI/CD pipelines, and infrastructure-as-code/automation (e.g., Terraform, Python, Bash, or Go).

Preferred Qualifications:

• Experience operating services in a FedRAMP, government cloud, or other regulated environment.
• Experience using logs, metrics, dashboards, and alerts to troubleshoot production services with tools such as Prometheus, Grafana, CloudWatch, CloudTrail, Elastic Stack, or Splunk.
• Experience supporting CI/CD pipelines and automated production deployments using tools such as GitLab or Jenkins.
• Experience with highly available, multi-region distributed systems, capacity planning, and disaster recovery.
• Strong written and verbal communication skills with experience creating runbooks, troubleshooting guides, operational procedures, and audit documentation.
• Experience participating in an on-call rotation, production incidents, root-cause analysis, or post-incident reviews, with an understanding of Incident Commander responsibilities.

The starting salary range posted for this position is $128,600.00 to $184,900.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.

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As a member of the PROPEL cohort, you will join a dynamic community of early-career talent dedicated to accelerating growth and driving innovation within Cisco’s Recurring Revenue Acceleration (RRA) organization. You will collaborate with a diverse group of associates, mentors, and senior leaders who are passionate about the LAER (Land, Adopt, Expand, Renew) model.

Your Impact: In the PROPEL program, you will directly influence Cisco’s recurring revenue success by transforming technical knowledge into actionable business outcomes. Leveraging your ability to learn quickly and adapt, you will support the full renewal lifecycle,from identifying upsell opportunities and analyzing data to streamlining processes through AI-driven insights.

Program Milestones:

• Weeks 1–6: Onboarding: A comprehensive deep dive into Cisco tools, culture, and foundational skills.
• Months 2–7: Rotation 1: A 6-month period of hands-on work experience in a quota-carrying Renewals Manager or Renewals Specialist team in RRA.
• Months 8–12: Rotation 2: A second 6-month period in a new area to broaden your skills and organizational impact in RRA.
• Post-Program: Career Transition: A dedicated pathway to transition into a full-time role in RRA.

Minimum Qualifications:

• Completion within the past 3 years, or current enrollment with expected completion within 12 months, of a certification or relevant degree program (e.g., Associates, Apprenticeship, Boot Camp, or Certification in a specialized program + 1 year of relevant experience, High School Diploma + 2 years of relevant experience) or Bachelors + 0 years of relevant experience. Relevant fields include: Business, Supply Chain, Communications, Mathematics, Finance, Industrial Engineering, Statistics, etc.

Preferred Qualifications:

• Business Operations Interest: A genuine curiosity regarding the business and operational side of the technology sector, with an eagerness to understand how internal processes drive market success.
• Adaptability: The ability to thrive in a fast-paced and ever-evolving work environment, where priorities may shift and new challenges frequently emerge.
• Proactive Learning: Intellectual curiosity and a self-starting mindset, with the capacity to learn new concepts quickly and work with a high degree of independence.
• Analytical Mindset: A results-oriented approach to tasks, with a focus on leveraging data to inform decisions and achieve organizational objectives.
• Collaborative Communication: Strong interpersonal skills that allow you to communicate effectively across diverse teams and act as a constructive problem-solver in group settings.
• Self-Starter: Proven track record of initiating and leading projects, such as starting organizations, conferences, competitions, or publications, showcasing entrepreneurial spirit and initiative.
• Leadership Experience: Demonstrated leadership abilities through roles in student organizations, or significant involvement in extracurricular activities.

Benefits:

• Medical, dental and vision insurance
• 401(k) plan with a Cisco matching contribution
• Paid parental leave
• Short and long-term disability coverage
• Basic life insurance
• Paid time away (10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees, 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness)
• Optional 10 paid days per full calendar year to volunteer

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The Common Hardware Group (CHG) creates innovative hardware platforms central to the AI era, powering Cisco’s core Switching, Routing, and Wireless products for organizations globally.

Responsibilities:

• Lead small to mid-sized programs with moderate complexity, multiple dependencies, and multi-functional stakeholder groups across the CHG hardware portfolio.
• Develop and maintain project plans, schedules, milestones, deliverables, communication frameworks, and execution cadences that keep teams aligned and accountable.
• Track program health, identify risks and dependencies, drive issue resolution, and escalate decisions or blockers with clear recommendations.
• Support operational work for HW groups, coordinate planning cycles, business reviews, status reporting, leadership updates, and other operating mechanisms that improve visibility and execution.
• Establish and improve documentation frameworks, governance processes, templates, and team execution models; use collaboration, automation, and AI-enabled productivity tools responsibly to improve operational efficiency.

Minimum Qualifications:

• Bachelors + 5 years of related experience, or Masters + 3 years of related experience, or PhD + 0 years of related experience, or equivalent related work experience.
• Related experience in program/project management, business operations, PMO, chief-of-staff support, or hardware design, HW manufacturing processes, NPI product development.
• Experience leading cross-functional programs or projects, including project plans, milestones, dependencies, risks, issue resolution, and stakeholder communications.
• Experience supporting business operations or leadership operating rhythms, such as staff meetings, business reviews, action tracking, executive updates, dashboards, or organizational communications.

Preferred Qualifications:

• Experience supporting hardware, system-level, networking, telecom, or enterprise infrastructure programs within a PMO or NPI product development environment.
• Experience in business operations, executive operations, or PMO role supporting senior leadership operating mechanisms.
• Familiarity with product development lifecycles, release readiness, change management, and launch or operational governance processes.
• Ability to operate effectively in a highly matrixed, fast-paced, and globally distributed environment while balancing program execution with operational priorities.
• Strong analytical problem-solving skills with the ability to turn ambiguous inputs into clear plans, owners, actions, and decisions.
• Experience using collaboration, automation, AI-enabled productivity, or workflow tools to improve program execution, executive communications, and team efficiency.

Benefits:

• Medical, dental and vision insurance
• 401(k) plan with a Cisco matching contribution
• Paid parental leave
• Short and long-term disability coverage
• Basic life insurance
• Paid time away (vacation, holidays, sick time)
• Opportunities for career growth and professional development

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• Leading projects from initial scope and build through installation, commissioning, testing, acceptance, and operational handoff.
• Establishing and maintaining regional deployment standards, processes, documentation, and quality requirements.
• Coordinating security technology installations involving access control, video surveillance, intercoms, intrusion detection, visitor management, and other integrated security systems.
• Serving as the primary partner concern point for regional service issues, coordinating systems and driving issues through resolution.
• Handling relationships with security integrators, technology vendors, service providers, and internal partners.
• Monitoring project schedules, budgets, resources, risks, dependencies, and work.
• Identifying recurring service issues and developing corrective actions to improve system reliability and operational performance.
• Partnering with Security, Workplace/Facilities, IT, networking, real estate, procurement, finance, and business teams to ensure successful deployments.
• Reviewing project scopes, statements of work, estimates, and technical builds for alignment with security standards and business requirements.
• Ensuring installations meet required security, technology, safety, documentation, and quality standards.
• Supporting regional technology lifecycle planning, system upgrades, refreshes, and modernization initiatives.
• Developing reporting and metrics around project delivery, service performance, open issues, vendor performance, and system reliability.
• Driving consistency across regional deployments while allowing appropriate flexibility for local requirements.
• Supporting incident response and critical service customer concerns when security technology impacts business operations.
• Developing strong working relationships with regional security teams and serving as a trusted technology advisor.

Leadership & Stakeholder Management

• Providing regional leadership and direction to internal teams, contractors, integrators, and service partners.
• Establishing clear ownership, accountability, critical issue paths, and performance expectations.
• Communicating project status, risks, issues, and recommendations to senior leadership.
• Facilitating multi-functional meetings and driving decisions when projects encounter scope, technical, schedule, or operational challenges.
• Holding vendors and integrators accountable for quality, schedule, documentation, and service performance.

Minimum Qualifications

• 7+ years of experience in physical security technology, security systems integration, facilities technology, or related technical operations.
• Experience leading complex, multi-site security technology deployments.
• Strong knowledge of access control, video surveillance, intrusion detection, visitor management, and integrated security systems.
• Experience managing security integrators, contractors, and technology vendors.
• Demonstrated project management and escalation-management experience.
• Experience working across multiple geographic regions and cultures.
• Strong understanding of construction, building infrastructure, networking, and technology deployment environments.
• Excellent communication, interpersonal, and stakeholder-management skills.
• Ability to handle multiple priorities in a fast-paced global environment.
• Willingness to travel regionally and internationally as the need arises

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The Component Operations Supply Chain IT team is at the forefront of transforming our supply chain through technology. We specialize in implementing and optimizing our Supply Chain ERP solution, a critical backbone for managing everything from procurement to delivery.

As a Software Engineer, you will collaborate with a team of skilled engineers and interact with business partners. You will plan, direct, and coordinate central initiatives for the Component Operations Supply Chain IT org.

Responsibilities:

• Develop, test, and deploy robust, scalable integrations between Oracle Fusion Cloud and other internal/external systems using Oracle Integration Cloud (OIC).
• Monitor and debug integrations, resolve performance issues, and provide technical guidance.
• Collaborate with architects and stakeholders to gather requirements, understand business processes, and translate them into effective technical solutions.
• Provide ongoing technical support including troubleshooting production issues, identifying root causes, and implementing timely resolutions.
• Participate in all phases of the software development lifecycle, including requirements analysis, design, coding, testing, deployment, and support operations.
• Write and maintain clear, concise, and comprehensive technical documentation for all developed solutions, integrations, and processes.
• Responsible for code and design reviews while managing code versioning and deployments across different environments (Development, Test, Production) using best practices for change management.

Minimum Qualifications:

• Bachelor's degree in computer science, IT or related field with 5-7 years of Oracle technology experience.
• Strong expertise in Oracle Integration Cloud (OIC) implementations and developing complex integrations (scheduled, app-driven, event-based) handling large volumes.
• Proficient in REST, SOAP web services, XML, JSON, XSLT, and integrating with external systems, databases, and SFTP/FTP.
• Skilled in error handling, exception management, logging, security features.
• Experience applying AI to technology solutions.

Benefits:

• Medical, dental and vision insurance.
• 401(k) plan with a Cisco matching contribution.
• Paid parental leave.
• Short and long-term disability coverage.
• Basic life insurance.
• 10 paid holidays per full calendar year.
• 1 paid day off for employee's birthday.
• Paid year-end holiday shutdown.
• 4 paid days off for personal wellness.
• 16 days of paid vacation time per full calendar year for non-exempt employees.
• Flexible vacation time off program for exempt employees.
• 80 hours of sick time off provided on hire date and each January 1st thereafter.

Salary Range: $128,600.00 to $184,900.00

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Responsibilities:

• Agency Charge & Pre-Litigation Defense: Independently manage and drive the response to federal, state, and local administrative agency charges, attorney demand letters, and arbitration demands.
• Fact Investigation & Witness Interviews: Conduct rigorous, objective internal investigations, interview key witnesses and managers, gather relevant electronic and personnel records, and synthesize complex factual timelines.
• Substantive Legal Drafting: Author compelling, high-quality agency position statements, mediation briefs, demand letter responses, and dispute summaries that accurately reflect the facts and align with Cisco's legal philosophy and defense strategy.
• Corporate Representative & Dispute Resolution: Prepare for and serve as Cisco's corporate representative at administrative agency fact-finding conferences, mediations, arbitrations, and depositions as needed.
• Discovery & Litigation Hold Governance: Oversee employment litigation discovery processes, coordinate with eDiscovery specialists to implement and monitor legal holds, and ensure data preservation compliance.
• Proactive Risk Mitigation & Cross-Functional Coaching: Identify recurring workplace trends from case data and partner with People & Communities (HR) to refine internal policies and mitigate systemic risk across the business.
• Modern Legal Tech & AI Adoption: Leverage cutting-edge legal technology and AI-powered tools to accelerate investigative research, document review, and case workflow management.
• Statutory Compliance & EEO Reporting: Partner with internal stakeholders and external compliance partners to manage, review, and ensure the timely submission of annual statutory filings across the Americas.

Minimum Qualifications:

• Bachelor's degree (B.A./B.S.) from an accredited institution.
• 7+ years of dedicated experience in substantive employment law, complex Employee Relations investigations, or legal case management.
• Agency & Charge Experience: Proven track record of independently managing, investigating, and drafting responses to EEOC or state agency discrimination and retaliation charges.
• Communication & Drafting: Exceptional written and verbal communication skills with the ability to distill complex fact patterns into clear, persuasive executive summaries and legal responses.

Benefits:

• Medical, dental, and vision insurance
• 401(k) plan with a Cisco matching contribution
• Paid parental leave
• Short and long-term disability coverage
• Basic life insurance
• Paid time away (10 paid holidays, 1 floating holiday, 16 days of paid vacation time per full calendar year)
• Optional 10 paid days per full calendar year to volunteer

Salary Range: $137,500.00 to $174,100.00

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Your responsibilities will include:

• Collecting and communicating competitive landscape and insights, opportunities, and threats to Sales, Customer Success, product teams, and Partners.
• Owning the marketing strategy and execution for your coverage area, including crafting and implementing plans within target accounts based on deep customer and market insights and Sales priorities.
• Deploying marketing tactics with Sales at critical stages in the funnel to accelerate pipeline.
• Driving audience acquisition for marketing events and providing Sales Enablement through insights, references, content, and events.
• Achieving Marketing Sourced Pipeline (Direct & Partner) Technology area growth goals across multiple customer segments.
• Supporting the pipeline and revenue goals of the Americas Architecture organization.

The minimum qualifications for this role are:

• 5+ years of experience in B2B Marketing, including event management, field marketing, or customer marketing.
• Experience in using data analytics to develop, implement, and refine field marketing strategies.
• Bachelor's degree or equivalent experience in Marketing, Business Administration, or a related field.
• Experience with MS Office Suite.

Preferred qualifications include:

• Strong project management and budget management experience in a B2B environment.
• Working knowledge of Salesforce.
• Demonstrated business insight and data and analytical skills.
• Account-based marketing experience, especially in 1:1 marketing.
• Critical thinking and problem-solving skills.

The starting salary range for this position is $112,200.00 to $142,100.00, reflecting the projected salary range for new hires in this position in U.S. and/or Canada locations. Benefits include medical, dental, and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance.

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As a Software Engineer, you will help design, build, and evolve enterprise DNS architecture spanning authoritative and recursive DNS, forwarding, delegation, and service integrations. You will modernize the platform by improving provisioning, configuration management, validation, monitoring, and recovery through infrastructure as code and automation frameworks. Your work will strengthen the reliability, performance, security, and maintainability of critical DNS services at scale. Through global Tier 3 support, you will troubleshoot complex issues involving resolution behavior, zone design, DNSSEC, caching, delegation models, and integration dependencies. You will also collaborate with software, network, cloud, and security teams to deliver resilient DNS solutions for new services and platform changes.

Minimum Qualifications

• Bachelor’s degree with 6+ years or Master’s degree with 4+ years of experience in software development, systems engineering, or cloud/platform engineering.
• Experience designing, implementing, or operating DNS services, including authoritative and recursive DNS, delegation, forwarding, caching, and DNS record behavior.
• Experience developing infrastructure automation using Python and tools such as Ansible, Terraform, or equivalent infrastructure-as-code technologies.
• Experience administering Linux environments and diagnosing issues across DNS, networking, and distributed systems.
• Experience using AI-assisted tools to automate routine tasks, support technical troubleshooting, and improve software or infrastructure engineering workflows.

Preferred Qualifications

• Experience with DNSSEC, GSLB, Anycast DNS, and hybrid cloud DNS patterns.
• Experience integrating DNS with IPAM, DHCP, cloud networking, and platform automation.
• Familiarity with Kubernetes CoreDNS.
• Familiarity with CI/CD, policy-based automation, and engineering validation frameworks.
• Experience working in regulated, security-sensitive, or large enterprise environments.

The starting salary range posted for this position is $139,300.00 to $203,600.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation, equity, or benefits.

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The role combines expertise across an enterprise technology domains with an expansive understanding of enterprise architecture, business priorities, and technology operations to guide technology decisions and deliver solutions at scale.

The Architect works directly with customer technology leaders, engineers, Cisco teams, and partners to define architectures and technology roadmaps that address requirements while preparing for future business and technology needs.

Responsibilities:

• Define and shape enterprise-scale architectures for technically demanding environments, establishing target-state designs, standards, integration patterns, and multi-year roadmaps across Cisco and third-party technologies.
• Steer large, high-impact initiatives from architectural vision to execution, guiding critical decisions and coordinating resources across Cisco, customer, and provider organizations, regions, and business units.
• Evaluate and resolve intricate cross-architecture challenges, assessing alternatives, dependencies, scalability, security, operational considerations, and tradeoffs to remove barriers and improve customer outcomes.
• Serve as a technology strategist to customer executives and technology leaders, translating business priorities into clear recommendations and presenting choices, costs, implications, and consequences that support critical decisions.
• Assess and integrate AI, automation, and emerging technologies where they deliver measurable value, considering architectural fit, dependencies, governance, operational implications, and scalability.
• Influence Cisco technology and services strategy through customer insight, identifying recurring requirements, capability gaps, and emerging needs and translating them into actionable input for internal teams.
• Build technical capability across Cisco and customer teams by developing architects and engineers, establishing reusable practices and knowledge, and promoting consistency across engagements.
• Represent Cisco expertise with executive and industry audiences, providing expertise to strategic customer engagements, technical forums, Cisco Live, and relevant industry events.

Requirements:

• Bachelors + 12 years of related experience, or Masters + 8 years of related experience, or PhD + 5 years of related experience, or equivalent relevant work experience.
• Expert level (e.g., CCIE) or equivalent relevant certification expected.

Preferred Qualifications:

• Technical mastery in core architectures with extensive expertise across the enterprise technology landscape, including demonstrated ability to integrate Cisco and third-party technologies into cohesive, scalable solutions.
• Proven architectural authority in large, highly integrated customer environments, including defining long-term technology strategy, establishing architectural direction, and resolving critical cross-architecture challenges.
• Demonstrated experience leading enterprise-scale technology initiatives, maintaining architectural integrity and influencing critical decisions across multiple organizations, technology disciplines, and business units.
• Established credibility with executive and technology leaders, translating business priorities and highly technical concepts into clear strategies, recommendations, tradeoffs, and outcomes.

Benefits:

• Medical, dental and vision insurance.
• 401(k) plan with a Cisco matching contribution.
• Paid parental leave.
• Short and long-term disability coverage.
• Basic life insurance.
• 10 paid holidays per full calendar year.
• 1 paid day off for employee's birthday.
• Paid year-end holiday shutdown.
• 4 paid days off for personal wellness.
• 16 days of paid vacation time per full calendar year for non-exempt employees.
• Flexible vacation time off program for exempt employees.
• 80 hours of sick time off provided on hire date and each January 1st thereafter.

Salary Range: $169,300.00 - $237,200.00

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Responsibilities:

• Develop stories for Cisco on Cisco
• Interview technical subject matter experts
• Establish and maintain relationships with SMEs and key stakeholders
• Deliver 1-2 case studies per quarter
• Create supplemental enablement assets
• Optimise content for SEO and audience engagement
• Research topics and trends to inform compelling content
• Assist with Messaging and Content team needs
• Research and fact-check technical information
• Ensure timely delivery of content
• Contribute to internal newsletters
• Conduct outreach to cross-functional teams

Requirements:

• Master's degree with 0 years of work experience
• Bachelor's degree with 2 years of work experience
• Educational or workforce development program with 3 years of work experience
• High school diploma with 4 years of work experience
• Experience in content marketing, blogging, executive and internal communications, editorial work, or related fields in tech
• Strong writing and editing skills

Preferred Qualifications:

• Proactive attitude with a passion for storytelling
• Excellent organisational and project management skills
• Strong interpersonal skills
• Familiarity with Asana, Sharepoint, Generative AI, SEO best practices, and content performance metrics
• Willingness to work with AI as a tool

Salary Range: $77,300.00 to $97,900.00 Benefits: Medical, dental and vision insurance, 401(k) plan with Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance

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