{"version":"0.1","company":{"name":"YubHub","url":"https://yubhub.co","jobsUrl":"https://yubhub.co/jobs/city/roissy-en-france/"},"x-facet":{"type":"city","slug":"roissy-en-france","display":"Roissy-en-france","count":1},"x-feed-size-limit":100,"x-feed-sort":"enriched_at desc","x-feed-notice":"This feed contains at most 100 jobs (the most recently enriched). For the full corpus, use the paginated /stats/by-facet endpoint or /search.","x-generator":"yubhub-xml-generator","x-rights":"Free to redistribute with attribution: \"Data by YubHub (https://yubhub.co)\"","x-schema":"Each entry in `jobs` follows https://schema.org/JobPosting. YubHub-native raw fields carry `x-` prefix.","jobs":[{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_d782dea6-244"},"title":"RECEPTIONNISTE H/F","description":"<p>We are seeking a full-time Receptionist to join our team at the Novotel Suites Paris CDG Airport Villepinte hotel, located in the heart of the Paris Nord 2 business centre.</p>\n<p>As a Receptionist, you will play a key role in ensuring a memorable experience for our guests. You will be responsible for providing exceptional customer service, handling guest requests, and ensuring the smooth operation of the front desk.</p>\n<p>Key responsibilities:</p>\n<ul>\n<li>Welcome guests with professionalism and courtesy during check-in and check-out.</li>\n<li>Manage reservations made by phone, email, and online platforms.</li>\n<li>Provide information about the hotel, available services, and tourist information.</li>\n<li>Handle phone calls and messages, directing them to the relevant departments.</li>\n<li>Resolve guest complaints and concerns efficiently and courteously to ensure guest satisfaction.</li>\n<li>Perform daily closing procedures and billing operations.</li>\n<li>Implement brand and hotel policies and procedures related to guest control and security.</li>\n<li>Prepare documents and areas for the morning team.</li>\n<li>Work on various projects assigned by your supervisor.</li>\n<li>Embody the Heartist spirit in your interactions with guests.</li>\n</ul>\n<p>Requirements:</p>\n<ul>\n<li>Previous experience in hotel reception, preferably in a similar role.</li>\n<li>Excellent presentation and a strong focus on customer service.</li>\n<li>Ability to work independently and as part of a team.</li>\n<li>Proficiency in computer software and reservation systems (e.g., OPERA CLOUD, BIZZON, TARS).</li>\n<li>Strong English language skills, both written and verbal (additional languages an advantage).</li>\n<li>Reliable, flexible, and able to work varied shifts, including nights and weekends.</li>\n<li>Hold a CAP, Bac Pro, BTS Hôtellerie, or equivalent qualification; motivated individuals with relevant experience or training will also be considered.</li>\n<li>Understanding of customer care principles.</li>\n<li>Problem-solving skills.</li>\n<li>Ability to interact with the public, displaying kindness and availability.</li>\n</ul>\n<p>Working conditions:</p>\n<ul>\n<li>Full-time position with rotating shifts, including nights, weekends, and public holidays.</li>\n<li>8-hour work periods.</li>\n</ul>\n<p>If you&#39;re interested in this opportunity, please contact Virginie Merion at Virginie.MERION@accor.com.</p>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">Job Data by <a href=\"https://yubhub.co\">YubHub</a>.</p>","url":"https://jobs.smartrecruiters.com/Accor/744000154640589-receptionniste-h-f","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Accor"},"x-apply-url":"https://jobs.smartrecruiters.com/Accor/744000154640589-receptionniste-h-f","x-work-arrangement":"onsite","x-experience-level":null,"x-job-type":"full-time","x-salary-range":null,"x-skills-required":["customer service","communication","problem-solving","time management","reservation systems"],"x-skills-preferred":["OPERA CLOUD","BIZZON","TARS","additional languages"],"x-benefits":[],"x-licences":[],"x-visa-sponsorship":"unknown","x-visa-sponsorship-text":null,"x-work-authorisation":"unknown","x-work-authorisation-text":null,"datePosted":"2026-10-31T11:52:08.894Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Roissy-en-France, IDF"}},"employmentType":"FULL_TIME","occupationalCategory":"Hospitality","industry":"Hospitality","skills":"customer service, communication, problem-solving, time management, reservation systems, OPERA CLOUD, BIZZON, TARS, additional languages"}]}