{"version":"0.1","company":{"name":"YubHub","url":"https://yubhub.co","jobsUrl":"https://yubhub.co/jobs/city/rivera/"},"x-facet":{"type":"city","slug":"rivera","display":"Rivera","count":1},"x-feed-size-limit":100,"x-feed-sort":"enriched_at desc","x-feed-notice":"This feed contains at most 100 jobs (the most recently enriched). For the full corpus, use the paginated /stats/by-facet endpoint or /search.","x-generator":"yubhub-xml-generator","x-rights":"Free to redistribute with attribution: \"Data by YubHub (https://yubhub.co)\"","x-schema":"Each entry in `jobs` follows https://schema.org/JobPosting. YubHub-native raw fields carry `x-` prefix.","jobs":[{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_edd0c004-6bf"},"title":"(Fluent English) Customer Support Consultant (Uruguay, remotely)","description":"<p>SupportYourApp is seeking a Customer Support Consultant to join their team remotely from Uruguay. As a Customer Support Consultant, you will deliver outstanding customer support via chat, phone calls, and emails, build strong customer relationships, and maintain a deep understanding of client solutions.</p>\n<p>Responsibilities:</p>\n<ul>\n<li>Deliver outstanding customer support via chat, phone calls, and emails;</li>\n<li>Build strong and lasting customer relationships;</li>\n<li>Keep up with evolving tools and technology;</li>\n<li>Handle sensitive customer data with care and security;</li>\n<li>Apply the latest customer happiness practices;</li>\n<li>Maintain deep understanding of client solutions and meet KPI;</li>\n<li>Communicate with developers and cross-functional specialists.</li>\n</ul>\n<p>Requirements:</p>\n<ul>\n<li>Excellent English skills (C1 for both spoken and written);</li>\n<li>At least 1 year of experience in a customer support role;</li>\n<li>CRM experience, preferably with Freshdesk;</li>\n<li>Strong troubleshooting skills, with the ability to identify issues and find effective solutions;</li>\n<li>Analytical mindset and the ability to interpret information to make sound decisions;</li>\n<li>Proficiency with Google Workspace (Gmail, Docs, Sheets, Drive);</li>\n<li>Strong attention to detail;</li>\n<li>A team player with a positive, proactive approach;</li>\n<li>Personal laptop or computer (Mac: minimum M1/Intel i7 7+ Gen; Windows: Ryzen 3+ Gen 3100+/Intel i5+ Gen 8+ &amp; at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).</li>\n</ul>\n<p>Benefits:</p>\n<ul>\n<li>Fixed schedule: Wednesday–Sunday, 5 PM–1 AM UTC;</li>\n<li>Opportunity to cooperate fully remotely;</li>\n<li>Inclusive international environment;</li>\n<li>Compensation in USD;</li>\n<li>Rewards for referring friends;</li>\n<li>Balance between project workload and personal time, but also – internal health policy;</li>\n<li>Responsive leadership interested in your growth and long-lasting cooperation;</li>\n<li>Greenhouse conditions for self-development;</li>\n<li>A culture built on trust, with no time-tracking requirements.</li>\n</ul>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">Job Data by <a href=\"https://yubhub.co\">YubHub</a>.</p>","url":"https://apply.workable.com/j/58FA3768F0","directApply":true,"hiringOrganization":{"@type":"Organization","name":"SupportYourApp","sameAs":"https://www.supportyourapp.com/","logo":"https://logos.yubhub.co/supportyourapp.com.png"},"x-apply-url":"https://apply.workable.com/j/58FA3768F0","x-work-arrangement":"remote","x-experience-level":"mid","x-job-type":"contract","x-salary-range":null,"x-skills-required":["English","CRM","Freshdesk","Google Workspace","troubleshooting","analytical mindset","attention to detail"],"x-skills-preferred":[],"x-benefits":[],"x-licences":[],"x-visa-sponsorship":"unknown","x-visa-sponsorship-text":null,"x-work-authorisation":"unknown","x-work-authorisation-text":null,"datePosted":"2026-11-10T00:00:00.000Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Rivera, Rivera Department"}},"jobLocationType":"TELECOMMUTE","employmentType":"CONTRACTOR","occupationalCategory":"Customer Service","industry":"Technology","skills":"English, CRM, Freshdesk, Google Workspace, troubleshooting, analytical mindset, attention to detail"}]}