The successful candidate will shape how partners go to market, serving as the primary process owner for deal registration, partner programs, partner quote-to-cash, and partner attribution. They will combine operational strategy with hands-on execution, using AI to automate workflows and help ecosystem operations scale.

Key responsibilities include:

• Designing and governing end-to-end partner processes, including deal and referral registration, service attach, two-tier distribution, rules of engagement, and quote-to-cash.
• Partnering with Deal Desk and Billing on resale, distribution, OEM, GSI, and MSP transaction workflows, and resolving complex registration, quoting, and billing escalations.
• Owning operational execution of partner tiering, onboarding, certification compliance, NFR licenses, rebates, and incentives.
• Administering the partner technology ecosystem, including Impartner PRM, Salesforce CRM partner objects, deal registration, and partner portals.
• Maintaining system health and data integrity, and co-managing vendor roadmaps, renewals, and service-level accountability.
• Partnering with Revenue Technologies and Systems to maintain integrations across partner platforms, Salesforce, ERP, quoting, billing, and financial systems.
• Leading prioritization and UAT for implementations, migrations, and platform enhancements with IT and Enterprise Applications.
• Owning the ecosystem data model and working toward one standard partner attribution record across the customer lifecycle.
• Serving as a resource for Ecosystem Sales, partners, and internal teams on attribution, territory, and compensation-impacting data.
• Maintaining reporting and dashboards as a single source of truth for partner pipeline, registration activity, and program performance.
• Leading ecosystem month-end close with Deal Desk, Compensation, Accounts Receivable, and Finance.
• Identifying, building, and deploying AI agents to automate workflows.

The ideal candidate will have experience in business-to-business software-as-a-service channel or partner operations, with direct ownership of ecosystem workflows and the ability to work independently in a remote environment.

GitLab offers a range of benefits, including flexible paid time off, team member resource groups, equity compensation, and employee stock purchase plans.

The base salary range for this role is $104,800-$176,400 USD.

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The ideal candidate will set architectural direction, make critical technical decisions, and work directly with teams to execute the modernization strategy.

Responsibilities:

• Define and communicate the long-term architecture and technical strategy for Fulfillment
• Assess the current platform and address its most important risks
• Drive architectural decisions across entitlements, provisioning, seat management, usage visibility, and cost management
• Establish clear service boundaries, data ownership, contracts, and integration patterns
• Lead an incremental modernization program
• Partner with Engineering Managers, Product Management, and cross-functional stakeholders
• Be hands-on with the hardest problems
• Champion practical artificial intelligence (AI) adoption
• Mentor and coach Senior and Staff Engineers

Requirements:

• 10+ years of professional software engineering experience
• Direct experience building, operating, or modernizing Fulfillment systems
• A track record of setting technical direction
• Deep experience with distributed systems, scalability, availability, performance, observability, data integrity, and failure-mode analysis
• Comfort working in one or more of Ruby, Go, and Python
• Practical experience using artificial intelligence in software engineering
• Demonstrated success modernizing mature or degraded platforms
• Experience designing systems that span multiple deployment models
• Strong product and business judgment
• Excellent written communication

Benefits:

• Benefits to support health, finances, and well-being
• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and Development Fund
• Parental Leave

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The Senior People Business Partner, Engineering will focus on Engineering-specific challenges such as evolving job architecture and leveling, supporting executive leadership transitions, and driving consistency in how Engineering talent is developed, calibrated, and grown across distributed teams.

Responsibilities:

• Partner with senior Engineering leaders to understand their organizations, priorities, and challenges
• Drive and support job architecture changes in Engineering
• Lead and facilitate key Engineering people processes, such as calibrations
• Advise and coach Engineering leaders on topics such as organization design, change management, and navigating global teams
• Work closely with other PBPs and Talent partners to share insights and align on approaches
• Use data and qualitative feedback to identify trends in the Engineering organization and recommend actions
• Support the planning and execution of Engineering offsites and other key forums
• Drive key talent initiatives aligned with business outcomes

Requirements:

• Experience as a People Business Partner or in a similar role supporting Engineering or technical organizations
• A track record of partnering with senior leaders, building trusted relationships, and providing clear, data-informed guidance
• Experience supporting globally distributed teams
• Demonstrated ability to help organizations navigate through change or transformation
• Strong coaching, communication, and collaboration skills
• Openness to learning GitLab's ways of working and applying transferable experience
• Strong business acumen

Benefits:

• Benefits to support health, finances, and well-being
• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and Development Fund
• Parental Leave

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You'll work with partners, Product, and Research and Development (R&D) to turn partner and customer needs into integrations, influence product design, and build the business case for each joint effort, from the first architecture review to a shipped integration.

In this role, you will also own the AI model evaluation process with our model partners, working closely with our R&D teams to assess new models ahead of release and ensure GitLab is built on the best-performing models for our customers.

Unlike a customer-facing Solutions Architect role focused on adoption, you'll work with partners to make GitLab better.

This role has no sales quota or variable pay.

Responsibilities

• Own the end-to-end technical strategy for assigned strategic partners, connecting technical requirements with joint business objectives.
• Turn partner technology and roadmaps into integration, architecture, and product opportunities across the GitLab platform, from planning to monitoring and AI agents and model integrations.
• Resolve complex technical issues across GitLab and partner systems, including cloud architecture, tool integrations, and AI model and agent evaluation and integration.
• Manage the end-to-end AI model evaluation process with our model partners, coordinating with R&D to secure early access, align on evaluation criteria and timelines, and translate results into partnership and product roadmap decisions.
• Design and facilitate partner workshops, architecture reviews, and cloud financial management (FinOps) sessions, bringing in the right participants and documenting outcomes and next steps.
• Build business cases for joint technical efforts, defining expected gains, costs, and resources, and securing agreement from partner managers, R&D, and leadership.
• Bring partner requirements and technical feedback into Product and R&D discussions to influence product design and the roadmap.
• Coordinate Engineering, Product, FinOps, Finance, Sales, and Marketing with partner technical teams to move joint work from evaluation to delivery.
• Track cloud, AI, and DevSecOps developments to advise partnership investment, and share reusable findings through documentation, the handbook, reference architectures, and technical content.

Requirements

• Experience as a Senior Solutions Architect, Partner Solutions Architect, Partner Engineer, or in a similar senior technical role.
• An end-to-end understanding of the software development lifecycle, continuous integration and continuous delivery (CI/CD), and DevSecOps, with the ability to use GitLab in depth.
• Hands-on cloud architecture experience with at least one hyperscaler: Google Cloud, Amazon Web Services (AWS), or Microsoft Azure.
• Working knowledge of AI model evaluation frameworks and agent technology, including large language model (LLM) application programming interfaces (APIs), agent frameworks, and Model Context Protocol (MCP).
• Experience designing and facilitating technical workshops with senior technical and business stakeholders, and building business cases.
• Autonomous, ownership-driven approach.
• Clear, concise written and spoken communication.

Benefits

• Benefits to support your health, finances, and well-being
• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and Development Fund
• Parental leave
• Home office support

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Key responsibilities include:

• Managing and improving production-grade Kubernetes clusters across cloud environments
• Developing and maintaining ArgoCD-based GitOps workflows
• Writing, reviewing, and maintaining Terraform modules for cloud infrastructure provisioning
• Monitoring platform health, responding to incidents, and driving improvements
• Collaborating with application teams to onboard services onto the platform
• Implementing security and compliance measures, including RBAC and secrets management
• Integrating platform capabilities with CI pipelines

The ideal candidate will have:

• 3-5 years of experience in a platform, infrastructure, DevOps, or SRE role
• Hands-on experience with Kubernetes in production environments
• Demonstrable experience with ArgoCD or comparable GitOps tooling
• Proficiency in Terraform for cloud infrastructure provisioning
• Experience working with at least one major cloud provider
• Strong written and verbal communication skills

Nice to have:

• Experience with service mesh technologies
• Familiarity with policy-as-code tools
• Exposure to observability stacks
• Knowledge of Crossplane or other Kubernetes-native IaC approaches
• Contributions to open-source projects or internal platform tooling

The base salary range for this role is $126,000-$213,000 USD.

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As Staff Product Manager, Test & Code Coverage, you'll build product capabilities from initial discovery through launch and adoption. You'll help engineering teams understand why pipelines fail, improve test automation, and use code coverage to make better decisions about software quality and risk. You'll turn a technically complex problem space into a focused strategy, roadmap, and developer experience.

Responsibilities

• Define and communicate the Test & Code Coverage product vision, strategy, and outcome-focused roadmap, from discovery through a minimum viable product, beta, launch, and continued iteration.
• Identify customer problems across pipeline failure diagnosis, test automation, test optimisation, code coverage, and recovery. Build the case for investment, prioritise foundational and customer-facing work, and reshape or stop initiatives that aren't creating value.
• Work with Engineering to understand pipeline failures caused by flaky tests, testing gaps, environment issues, configuration problems, and coverage blind spots. Connect code changes, tests, pipeline behaviour, historical patterns, and risk to help developers find a diagnosis and an actionable next step.
• Work directly with customers to understand how they author, maintain, select, prioritise, and debug tests. Connect test selection, test impact analysis, code coverage, and pipeline intelligence to reduce flaky tests, shorten feedback loops, and focus testing effort where it lowers the most risk.
• Partner with Engineering and Design to prototype agent-driven workflows for failure diagnosis, test authoring and repair, optimisation, coverage analysis, and recovery. Make actions reviewable through evidence, confidence, human approval, and safe paths to propose code changes and merge requests. Use AI tools in your own product work to investigate problems, explore code and data, prototype concepts, and accelerate learning.
• Define and measure outcomes such as time to diagnose, time to recover, failure recurrence, test signal quality, and developer confidence. Validate problems and solutions with customers and learn from production usage.
• Partner across Product, Engineering, Design, Quality, Developer Experience, Customer Success, Support, and Product Marketing to connect testing insights with code review, pipelines, and release decisions. Turn customer evidence into clear narratives that support adoption and future investment.
• Lead through clear written communication, prioritisation, and product judgment. Influence senior stakeholders, establish repeatable discovery and measurement practices, and mentor other product managers.

Requirements

• Experience owning complex technical products, platforms, or developer workflows at Staff, Senior Staff, Principal, or equivalent scope, including building a new product or capability from initial validation through launch and adoption.
• Strong product fundamentals in customer discovery, problem framing, prioritisation, roadmap development, outcome measurement, and iterative delivery.
• Technical fluency in one or more relevant areas, such as software testing, test automation, code coverage, continuous integration and continuous delivery (CI/CD), developer tools, DevOps, developer experience, quality engineering, or software delivery.
• An understanding of how engineering teams build, test, review, and ship software, and the ability to work with engineers on test architecture, pipeline behaviour, code changes, data, integrations, reliability, and scale.
• Experience diagnosing technical problems and turning complex, noisy signals into clear user experiences and actionable workflows.
• Experience exploring AI or agent-driven solutions for developer workflows, with the judgment to distinguish useful automation from unsafe or low-confidence actions.
• Experience using customer conversations to understand problems and inform product decisions, communicating clearly in writing and conversation, and influencing across functions with shared ownership.

Benefits

• Benefits to support your health, finances, and well-being
• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and Development Fund
• Parental Leave

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As a 100% remote role based in the US and Canada, you will own a territory of free GitLab users, trial users, engaged leads, and cold prospects, combining inbound and outbound sales to build relationships and business cases from scratch.

Your responsibilities will include:

• Building and maintaining a pipeline of new business opportunities
• Developing, testing, and improving the outbound and new-customer acquisition playbook
• Owning your territory and prospect accounts
• Managing the full sales cycle from initial contact to close
• Collaborating with partners, Sales Development, Solution Architecture, and Digital Marketing
• Achieving monthly and quarterly targets for new customer count and booked annual recurring revenue
• Analyzing wins and losses, sharing lessons and prospect feedback
• Building your knowledge of GitLab's product, market, and related technologies

To succeed in this role, you will need:

• Experience in information technology through sales, technical consulting, customer success, marketing, or customer service
• Strong communication and relationship-building skills
• Experience taking ownership of prospecting and delivering results
• Experience with modern sales tools
• A basic understanding of application lifecycle management and its related technologies
• A commitment to improving your skills and contributing to team learning

GitLab offers various benefits, including:

• Benefits to support your health, finances, and well-being
• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and Development Fund
• Parental leave
• Home office support

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As a Growth Account Executive - SMB, you'll build customer relationships, understand their business needs, and help them get more value from GitLab through onboarding, adoption, renewal, and expansion.

Responsibilities:

• Own your SMB account portfolio, building an understanding of each customer's business goals and GitLab usage to recommend products throughout the customer lifecycle.
• Develop and execute strategic account plans for Tier 1 accounts, and conduct regular business reviews to demonstrate return on investment and uncover new use cases.
• Drive adoption of paid upgrades, add-ons, and GitLab Duo products to meet or exceed your expansion quota.
• Build expansion pipeline through proactive outreach informed by growth signals, and use those signals to identify, expand, and close inbound, upgrade, and cross-sell opportunities in Tier 2 accounts.
• Manage Tier 1 renewals to minimize churn and maximize contract value, partnering with Renewal Managers on high-value renewals.
• Forecast quarterly expansion and renewal revenue accurately, maintain strong renewal rates, and maximize gross booked annual recurring revenue across your portfolio.
• Maintain accurate pipeline information, detailed account notes, and opportunity tracking in the customer relationship management system.
• Analyze expansion wins, losses, and churn events, and share lessons with Customer Success, Renewals, Sales Development, and Product to improve customer outcomes.

Requirements:

• Experience in account management or growth-focused sales, with a track record of exceeding expansion targets.
• Skills in discovery, value-based selling, negotiation, and closing with existing customers.
• Analytical skills to identify customer pain points, account trends, usage patterns, and expansion opportunities.
• Relationship-building and presentation skills, including the ability to conduct executive-level business reviews.
• Experience with modern sales tools, including Salesforce, Clari, Outreach, ZoomInfo/Cognism, LinkedIn Sales Navigator, Gong, and 6sense.
• A basic understanding of application lifecycle management and related technologies, and a willingness to learn GitLab and Git.
• Alignment with GitLab's values and a commitment to developing your skills and supporting team learning through training, reading, and mentorship.

Benefits:

• Benefits to support your health, finances, and well-being
• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and Development Fund
• Parental leave
• Home office support

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The SA team's go-to operational business partner will make tools, workflows, reporting, and handoffs more effective throughout the customer journey. The ideal candidate will have relevant experience in Solutions Architect, Sales, Revenue, or Customer Experience Operations.

Responsibilities:

• Own the SA operational toolkit and business requirements for systems, workflows, processes, reporting, and documentation.
• Manage operational support requests for tooling, access, assignments, and data issues.
• Improve processes and system workflows for requesting, assigning, and tracking SA engagements.
• Document and operationalize the SA engagement model and cadences.
• Own SA reporting requirements and data quality standards.
• Support SA leaders with coverage and capacity planning, business reviews, and operating rhythms.
• Turn field feedback into operational improvements.

Requirements:

• Relevant experience in Solutions Architect, Sales, Revenue, or Customer Experience Operations.
• Understanding of technical sales, pre-sales, and post-sales, SA engagement models, and technical evaluations.
• Hands-on experience with Salesforce or comparable CRM tools, reporting, data quality, and workflow improvement.
• Structured problem-solving skills and strong quantitative skills.
• Proficiency in Excel or Google Sheets and experience with AI-native tools.

Benefits:

• Benefits to support health, finances, and well-being
• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and Development Fund
• Parental Leave

Salary Range: $115,200-$194,400 USD

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Responsibilities:

• Act as the directly responsible individual (DRI) for team initiatives from design through delivery
• Bring systems built by one engineer to team ownership through documentation, tests, and shared review
• Design and ship analyzers that pair deterministic analysis capabilities with AI-driven analysis
• Package analyzers for various platforms, including CI jobs, AI agent workflows, and command-line tools
• Design and ship manifest, lockfile, and SBOM parsing to inform the static analysis engine about project dependencies
• Extend the automated remediation service that turns security advisories into dependency update merge requests
• Solve technical problems of high scope and complexity, and mentor intermediate engineers
• Participate in on-call rotations to assist with troubleshooting and urgent engineering issues

Requirements:

• Experience building LLM tooling, such as a harness or agent pipeline
• Substantial professional experience writing and testing production code in a systems language (Go and/or Rust)
• Familiarity with package managers and dependency management in one or more language ecosystems
• Demonstrated application security experience, such as vulnerability research or secure code review
• A track record of taking ownership of ambiguous problems and shipping with minimal guidance
• Demonstrated capacity to communicate clearly and concisely about technical problems

Helpful experience:

• Experience evaluating AI-driven detection against labeled data
• Experience with performance optimization at scale
• Hands-on program analysis experience, such as parsing or data-flow analysis
• Familiarity with popular web or mobile application frameworks
• Experience with containerized workflows and CI/CD

The base salary range for this role is $139,200-$235,200 USD.

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The ideal candidate will have experience in Sales Operations, Revenue Operations, or a similar role, including managing a forecast process day-to-day in a B2B subscription business.

Key responsibilities:

• Develop, implement, and maintain policies for deal booking, crediting, and forecasting
• Identify and resolve process problems affecting sales numbers
• Collaborate with Revenue Systems to integrate policy into system rules and validations
• Improve forecast methodology and partner with Finance and Revenue Analytics
• Own the weekly forecast readout for the CRO and sales leadership
• Coordinate CRO organization reviews and metrics
• Mentor team members and improve process documentation

Requirements:

• Experience in Sales Operations, Revenue Operations, or a similar role
• Practical understanding of sales organizations, including pipeline stages and deal bookings
• Strong data and analysis skills, proficiency in Excel or Google Sheets
• Ability to work independently and with stakeholders
• Clear, concise writing and communication skills
• Comfort working with senior leaders
• Systems thinking and ability to learn new tools and domains quickly

Nice to have:

• Experience with forecasting consumption or usage-based revenue
• Familiarity with tools like Clari and Salesforce reporting
• Consulting, strategy, or structured problem-solving background

The base salary range for this role is $104,800-$176,400 USD.

GitLab offers benefits to support health, finances, and well-being, flexible paid time off, team member resource groups, equity compensation, and a growth and development fund.

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Like other managers at GitLab, you'll see your team as your product. You'll spend your time hiring and developing world-class Support Engineers who deliver exceptional technical support while continuously improving how your team solves problems. GitLab is working through its own AI transformation so you'll be a leader in designing and implementing AI strategy for our Support team.

As a Support Manager, you shape the customer support experience in your region. You'll balance direct customer relationships with the work of scaling your team, improving internal processes, adopting AI, and collaborating across departments to ship tools and solutions that make support more efficient.

Some examples of our projects:

• A tool to automatically check a GitLab Omnibus install for known issues
• A solution that captures the state of a customer's server for easier troubleshooting
• A tool that turns log files into interactive tables so you can easily sort and filter columns
• Functionality for ChatOps that makes it easier to identify user accounts on the GitLab.com platform

Responsibilities:

• Partner with other support managers to hire and maintain a world-class Support Engineering team focused on delivering excellent technical support to GitLab's customers.
• Develop your team members' technical skills and experience through mentorship, structured training, and career growth opportunities.
• Drive team ownership by fostering self-sufficiency, accountability, and alignment with key performance indicators.
• Build scalable processes and workflows that enable your team to collaborate effectively and execute with excellence.
• Conduct regular 1:1s with all team members to support their growth, address challenges, and create psychological safety.
• Train Support Engineers to conduct high-quality technical interviews, strengthening your hiring pipeline.
• Partner across GitLab to deepen understanding of customer needs and business goals, informing product and support improvements.
• Lead continuous improvement initiatives that enhance the customer experience through measurable, repeatable solutions.
• Document how the team works and find ways to make it more efficient through tools, process changes, and automation. Use AI well in your own work and coach your team to do the same.

Requirements:

• Ability to lead technical, customer-facing teams and support the growth of Support Engineers at different levels through feedback, mentoring, and growth opportunities.
• Ability to create and implement processes and procedures that improve team efficiency.
• Ability to provide technical customer support and manage the full support lifecycle, from understanding customer needs and initial engagement through resolution, in collaboration with development.
• Analytical and problem-solving skills to troubleshoot complex technical issues and the ability to grow your team's problem-solving skills.
• Understanding of Linux System Administration and web application development concepts (with MVC frameworks such as Ruby on Rails, Python, Django, PHP, or Laravel).

Benefits:

• Benefits to support your health, finances, and well-being
• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and Development Fund
• Parental Leave

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About the Role The Pipeline Programs Manager will turn GitLab's pipeline targets into programs the field can run. Responsibilities include:

• Executing global and regional pipeline generation programs
• Coordinating in-quarter program delivery across regions and segments
• Running weekly, monthly, and quarterly pipeline hygiene checkpoints
• Partnering with Marketing and Enablement to bring pipeline generation programs to the field
• Working with the team on the GTM plan to identify drivers, risks, and upside
• Giving input on the design of sales plays, hygiene standards, and related incentives
• Tracking program performance against success measures
• Coordinating global outbound program execution with Sales Development and sales leaders
• Identifying process and systems improvements in Salesforce and reporting

Requirements

• 5+ years of experience in Sales, Sales Programs, Sales Operations, Revenue Operations, Field or Sales Enablement, or Marketing Operations
• Experience running cross-functional programs with operational rigor
• Comfort working with pipeline data and using Salesforce and BI dashboards
• Understanding of the B2B sales funnel
• Clear communication and presentation skills
• Ability to influence without authority
• Good judgment in a fast-moving environment
• Curiosity about how AI and automation can improve go-to-market execution
• Ownership mindset
• Experience in a quota-carrying or sales role is a plus

About the Team The Pipeline Excellence team builds the pipeline engine that turns GitLab's growth targets into predictable, repeatable revenue outcomes. The team sets pipeline targets and the GTM plan, runs programs, and turns pipeline data into recommendations.

Benefits

• Benefits to support health, finances, and well-being
• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and Development Fund
• Parental leave
• Home office support

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The successful candidate will deliver consistent, scalable, tech-enabled experiences to a global workforce at every stage of the team member lifecycle.

Key responsibilities:

• Define and deliver a multi-year People Operations and Compliance roadmap, tied to business priorities, that uses AI and emerging technologies to elevate the team member experience.
• Build and lead a program to standardize, simplify, and automate manual workflows across the team member lifecycle.
• Establish operating models, SLAs, and metrics to improve quality and efficiency.
• Partner with various key stakeholders to drive strategic priorities.
• Lead the People Operations team in managing the case management platform.
• Develop a high-performing global team.
• Oversee global mobility processes and ensure compliance.
• Accountable for global employment compliance and risk exposure.

Requirements:

• 10+ years of HR/People Operations experience, including 5+ years experience leading global teams.
• Proven track record building and scaling people operations functions in complex, multi-regional global organizations.
• Working knowledge of global employment compliance.
• Experience leveraging AI and automation to improve and streamline operations.

Preferred Experience:

• Experience in a high-growth global technology or SaaS company.
• Experience working in a public company.
• Experience transforming People Operations at scale.
• Technology and Process Expertise in Workday, GreenHouse, and case management tools.

The base salary range for this role is $152,800-$259,200 USD.

Benefits include:

• Health, finances, and well-being support
• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and Development Fund
• Parental Leave

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Responsibilities

• Partner with the team's Product Manager to set clear priorities and deliver with quality and speed.
• Maintain at least 99.9% availability for Dedicated infrastructure, strengthen security, and automate operations to support more tenants at scale.
• Give your team clear direction and meaningful feedback, and build shared ownership of development and operations.
• Improve the platforms and tools your team owns so feature implementers can manage their services in production through self-service workflows.
• Recruit, onboard, and develop productive team members, supporting their growth and accountability.
• Lead by example with proofs of concept and artificial intelligence (AI)-assisted approaches. Simplify processes and automate repetitive manual work.
• Model effective incident management, lead timely resolution and escalation, and document and teach best practices across GitLab.
• Use data to prioritize work, quantify impact, and manage risk and technical debt. Explain technical trade-offs to stakeholders to support their decisions.

Requirements

• A track record of building and owning large-scale distributed services, with the technical depth to evaluate architecture and guide technical strategy.
• Experience with fleet management, Terraform, Amazon Web Services (AWS), and automated provisioning at a scale of 20 or more clusters.
• Experience owning services with 99.99% availability service-level objectives (SLOs), and an understanding of the operational practices needed to sustain them.
• Experience using AI tools to improve team productivity, with lessons learned from both successes and missteps.
• Experience building and managing accountable, high-performing teams, including addressing underperformance and making difficult performance decisions when needed.
• The ability to lead complex projects to completion without relying on a dedicated Technical Program Manager.
• Experience leading distributed, remote teams effectively.

Benefits

• Benefits to support your health, finances, and well-being
• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and Development Fund
• Parental Leave

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The ideal candidate will have:

• Proven ability to influence as a Staff owning product or platform systems end-to-end across multiple engineering and product teams.
• High agency, finding the owner, clarifying the path, making the call, and keeping pushing until the work lands.
• Deep full-stack expertise, including strong proficiency in Go, Ruby, and Node.
• Depth in at least one of analytics and metrics platforms, graph data systems, CDC and warehouse integration.
• Hands-on experience building production AI-powered tool orchestration.
• Experience operating multi-tenant systems across SaaS and self-managed deployment.
• Direct communication skills to build alignment across teams.
• Bias to write things down and make reasoning legible.

Responsibilities include:

• Architecting how GitLab and third-party data is ingested, modeled, and synced into the knowledge graph.
• Leading integration with external systems for business context.
• Architecting the Data Marketplace for customers to consume GitLab data.
• Publishing GitLab observability as OpenTelemetry and brokering data-sharing APIs.
• Defining operational readiness for the team's shipments.
• Translating ambiguous problems into concrete roadmaps.
• Resolving cross-team dependencies.
• Mentoring senior and intermediate engineers.
• Creating organizational leverage through speed.

The base salary range for this role is $152,800-$259,200 USD.

GitLab supports its employees with benefits such as flexible paid time off, team member resource groups, equity compensation, and a growth and development fund.

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You'll connect technical implementation and support with program strategy to expand access to GitLab for nonprofits, students, and educators.

Responsibilities:

• Build and manage relationships with nonprofit organizations, universities, and program members.
• Oversee day-to-day operations for both programs, streamline processes, and improve operational efficiency.
• Lead internal program communications, manage applicant inquiries, and maintain partnerships with verification providers.
• Develop ways to evaluate, track, and report on progress against program objectives and GitLab's broader social impact goals.
• Assist nonprofit and university community members with product implementation and connect applicants to appropriate support resources.
• Partner with Sales and Marketing to grow program membership and improve renewal rates.
• Create resources that help GitLab team members and the wider community advocate for each program, and collaborate with program members on case studies, webinars, blog posts, and spotlights showcasing their achievements with GitLab.
• Track industry trends, conduct benchmarking, and establish best practices for social impact and community initiatives.

Requirements:

• Experience managing corporate social responsibility, social impact, community advocacy, or related programs.
• Experience managing in-kind donation programs.
• An analytical, data-driven approach to building community programs.
• Written and verbal communication skills, including the ability to translate complex concepts into clear, engaging messages.
• Organizational skills, creative problem-solving, and resourcefulness, with the ability to prioritize work, meet deadlines, and maintain attention to detail.
• Experience initiating and leading projects across internal and external stakeholders through cross-functional collaboration.
• Technical acumen, including the ability to use GitLab and address technical requests.
• Proficiency in Salesforce.

Benefits:

• Benefits to support your health, finances, and well-being
• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and Development Fund
• Parental leave
• Home office support

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You will consult regularly with sales, product teams, investor relations, industry analysts, and leadership on competitive strategy and roadmap implications while publishing external thought leadership.

Your responsibilities will include:

• Defining GitLab's differentiated position against AI-native entrants competing for the SDLC
• Publishing thought leadership that shapes how the market frames agentic development
• Assessing new entrants and sharing relevant market-shaping insights across the company
• Shaping partnership strategy based on competitive footing
• Arming executives with competitive narrative for customer and board conversations

Requirements:

• Proven impact at the organizational and industry level
• Deep domain expertise in SDLC, DevSecOps, and agentic software development
• Track record of driving competitive positioning that delivers measurable win-rate impact
• Fluency in the AI/agentic coding landscape and competitor exposure areas
• Established thought leadership with industry recognition
• Experience briefing executives, investor relations, and industry analysts
• Ability to form and articulate a clear point of view quickly despite incomplete information
• Strong communication skills to translate complex technical concepts into clear narratives
• Practical experience using AI tools within your workflow
• Self-directed, data-driven mindset using win/loss insights to guide strategy

The base salary range for this role is $168,000-$285,600 USD.

GitLab supports full-time employees with benefits such as flexible paid time off, team member resource groups, equity compensation, and employee stock purchase plans.

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As a Senior Security Risk Engineer, you'll take ownership of risk identification, quantification, and remediation tracking across the business, and you'll be a driving force behind automating and modernizing how the team does this work using AI and scripting.

Responsibilities:

• Own risk identification, analysis, and prioritization across third-party risk, security risk assessments, and security findings, using an established risk framework.
• Translate technical vulnerabilities, control gaps, and risk findings into clear, quantified risk statements that non-security stakeholders and leadership can act on.
• Drive remediation of findings and risk exceptions to closure, partnering with Engineering, IT, Product, and Legal, and escalating stalled or high-severity items.
• Mature and maintain a risk register and quarterly reporting cadence that gives leadership clear visibility into open risk, remediation progress, and trends.
• Own and mature AI risk management, including AI impact assessments, AI risk assessments, and risk treatments, to support ISO 42001 certification.
• Design, develop, and implement key risk indicators and supporting metrics for top risks in the risk register.
• Identify manual, repetitive steps in risk and TPRM workflows and personally build the automation, scripting, or AI-enabled tooling to remove them.
• Contribute to the roadmap for the risk program, incorporating new frameworks, regulatory changes, and lessons learned from past assessments.
• Monitor the internal and external risk landscape to identify and escalate emerging risks before they become findings.

Requirements:

• 5+ years of experience in security risk management, working with security-centric risk management or compliance frameworks.
• Experience designing and executing qualitative and quantitative risk analyses that translate technical risks into measurable business impact.
• A track record of driving risk assessments, risk registers, and remediation efforts to closure across IT, Procurement, Internal Audit, Legal, Product, and Engineering, in a heavily regulated or multi-entity environment.
• Experience interpreting technical control requirements and translating them for both technical and non-technical stakeholders.
• Demonstrated bias toward automation: you've personally built scripts, workflows, or AI-enabled tooling that reduced manual risk or GRC work.
• Comfort operating with ambiguity, managing multiple concurrent assessments, and reprioritizing under tight deadlines.
• Exceptional written and verbal communication skills with demonstrated ability to translate security risks into business risks.
• Strong understanding of cloud security, SaaS security models, and DevSecOps practices.

Benefits:

• Benefits to support your health, finances, and well-being
• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and Development Fund
• Parental Leave

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• Managing an assigned portfolio of customer renewals, tracking key dates, and driving them to on-time closure.
• Having real, consultative conversations with customers throughout the renewal cycle to understand their usage and future plans.
• Identifying and surfacing expansion opportunities, such as additional seats, tiers, or modules.
• Preparing and sending renewal quotes, order forms, and related documentation accurately and on schedule.
• Analyzing moderately complex renewal situations and explaining terms and issues to customers and internal stakeholders.
• Collaborating with Sales, Customer Success, and Finance to identify expansion opportunities and resolve blockers.
• Maintaining accurate records in the CRM/renewals system for forecasting and reporting.

The Associate Renewals Manager will work under the general direction of Senior Renewals Managers and their manager, following specific instructions and frameworks in day-to-day work.

Requirements:

• Experience with basic renewal processes and introduction to advanced scenarios.
• Developing understanding of GitLab's way of working, values, and high-performance culture.
• Strong attention to detail and organizational skills.
• Clear written and verbal communication skills.
• Ability to follow defined processes and frameworks while flagging exceptions.
• Collaborative mindset and openness to feedback and coaching.

GitLab offers various benefits, including flexible paid time off, equity compensation, employee stock purchase plan, growth and development fund, parental leave, and home office support.

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Responsibilities:

• Triage incoming bug bounty reports, including reviewing report quality, validating findings, assessing potential impact, identifying duplicates, and routing reports to the appropriate teams.
• Triage vulnerabilities identified through vulnerability management activities and help track them through assessment, remediation, and closure.
• Work with PSIRT engineers and development teams to gather technical details, reproduce issues, and clarify affected products, versions, and configurations.
• Support severity assessment using frameworks and terminology such as CVE, CVSS, CWE, and OWASP.
• Communicate professionally and respectfully with security researchers participating in coordinated vulnerability disclosure and bug bounty programs.
• Support GitLab’s role as a CVE Numbering Authority by preparing information for CVE assignment, maintaining accurate records, and helping coordinate CVE-related activities.
• Represent GitLab as an acting CNA representative in CVE-related discussions and operations, escalating questions and coordinating with the appropriate internal and external stakeholders.
• Draft and coordinate customer-facing communications about security vulnerabilities, fixes, mitigations, and release information in partnership with PSIRT, Legal, Customer Success, Support, and Corporate Communications.
• Maintain accurate issue records, timelines, researcher communications, remediation status, and follow-up actions.
• Monitor queues and operational metrics to identify trends, aging items, recurring issues, and opportunities to improve response quality and consistency.
• Create and improve runbooks, procedures, templates, and other documentation that make vulnerability handling more efficient and transparent.
• Participate in incident handoffs, root cause analysis documentation, lessons-learned activities, and product security reviews.
• Build technical and operational expertise in PSIRT, bug bounty, vulnerability management, and coordinated vulnerability disclosure.

Requirements:

• Early-career experience or equivalent education in cybersecurity, software engineering, information technology, or a related field.
• Foundational understanding of software vulnerabilities and security concepts, including web applications, APIs, CI/CD environments, authentication, and authorization.
• Familiarity with security terminology such as CVE, CVSS, CWE, OWASP Top 10, and coordinated vulnerability disclosure.
• Strong attention to detail and the ability to organize and prioritize multiple reports or work items.
• Clear written and verbal communication skills, with the ability to explain technical topics to both technical and non-technical audiences.
• Experience with a bug bounty or vulnerability disclosure platform such as HackerOne or Bugcrowd.
• Experience reviewing security reports, participating in capture-the-flag exercises, performing vulnerability research, or working with security tooling.
• Familiarity with CVE assignment, CNA processes, security advisories, or vulnerability databases.

Nice to Have:

• Basic scripting, log analysis, issue tracking, or data analysis experience.
• Experience writing technical documentation, customer communications, support responses, or operational procedures.

Team: The GitLab Product Security Vulnerability Operations is a globally distributed team that helps ensure GitLab delivers secure applications customers can trust.

Salary Range: $115,000-$150,000 USD

Benefits:

• Benefits to support your health, finances, and well-being
• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and Development Fund
• Parental Leave

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As a Senior Developer Advocate at GitLab, you'll help technical audiences understand and use our intelligent orchestration platform where teams and their AI agents ship secure software faster. You'll go deep on the product, especially GitLab Duo Agent Platform and our newer capabilities, and continuously discover real-world workflows that teams care about.

Responsibilities

• Deeply understand GitLab's platform, especially our AI agent capabilities, and continuously find productive, real-world use cases worth showing.
• Create product content, including videos, blog posts, presentations, and social clips that show key use cases for GitLab in the user interface and terminal.
• Produce video content end to end: script, record, and edit product walkthroughs and demos, and collaborate with GitLab's video team on longer or higher-production pieces.
• Deliver product demos and participate in analyst briefings.
• Engage with customers through webinars, customer meetings, and other conversations.
• Participate in the developer community by engaging on the GitLab forum and Discord, following the conversations happening on social platforms, in newsletters, and at events, and making sure GitLab has a voice in the ones that matter.
• Answer technical questions that come through the sales team, and partner with support, sales, and product on developer-facing educational content.
• Use hands-on product experience to share feedback with product teams and test new features.
• Contribute to technical research and analysis of the developer tools landscape.
• Travel requirement up to 20% for events and customer meetings.

Requirements

• Hands-on technical experience. You understand how software gets built, with a focus on everything that happens after code is written, and can talk about it credibly with engineers.
• Understanding of artificial intelligence and its use in software development, from coding all the way to production. You have built and operated agentic systems and infrastructure.
• The ability to explain technical products clearly. You can demo a product, record a walkthrough, or speak at a conference without it feeling forced.
• Fluency in developer social platforms. You know what's interesting to the people we're trying to reach and can participate in the conversation with credibility.
• Curiosity and self-direction. You're already finding the next thing worth talking about, following the right people, and noticing opportunities.
• Experience engaging with customers, developers, or technical communities.
• Ability to work independently and collaborate across sales, engineering, product, and other teams.

Benefits

• Benefits to support your health, finances, and well-being
• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and Development Fund
• Parental Leave

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The successful candidate will be a strategic and hands-on partner to PS leadership, helping to move the organization from manual, disjointed processes to connected, reliable, and increasingly automated ways of working.

Key responsibilities include:

• Maturing the PS operating cadence, including forecasting and planning alignment, business reviews, performance reporting, and executive readouts.
• Establishing connected capacity, utilization, and resource management practices across billable and non-billable roles.
• Improving visibility and delivering insights into project economics, including rate cards, fully loaded costs, burden rates, project margin, fixed-fee budgets, utilization, and revenue recognition.
• Partnering with Finance, Sales, Customer Success, and other teams to improve PSA, time-tracking, CRM, reporting, and related tooling.
• Defining requirements and leading process improvements, automations, and efficiency drivers across Professional Services, Operations, and newly integrated services teams.

The ideal candidate will have:

• 10+ years of experience in Professional Services Operations, Services Operations, Revenue Operations, or a related function in a technology or subscription business.
• Deep understanding of PS business models, including time and materials, fixed-fee, and blended engagements.
• Experience owning and developing forecasting and planning processes that connect sales pipeline to delivery capacity, staffing, bookings, and revenue.
• Experience with resource management, utilization, project margin, delivery operations, PSA systems, or services go-to-market operations.
• Strong analytical, business judgment, communication, and stakeholder management skills.

Nice to have:

• Experience integrating two or more services organizations, operating models, or systems.
• Experience improving PS attach, deal structuring, account planning, or services participation in the sales cycle.
• Experience with partner, channel, or customer-funded delivery models.
• Experience working in a distributed or all-remote organization.

GitLab offers a range of benefits, including flexible paid time off, equity compensation, and employee stock purchase plans.

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The successful candidate will own execution and business outcomes across CCO-level programs, including go-to-market transformation, renewal and retention motions, product feedback loops, and executive sponsorship for top accounts.

Responsibilities:

• Turn CCO direction into workstreams with clear owners, dependencies, and timelines.
• Coordinate senior stakeholders across Sales, Customer Experience, Product, Marketing, Renewals, Professional Services, Data, and Enablement.
• Surface stalled work, unowned risks, and slipping timelines.
• Recommend scope changes, re-sequencing, or ending a program when it is not delivering value.
• Drive follow-through from executive meetings by tracking decisions and action items to completion.
• Track program health using data and connect execution to retention, expansion, adoption, and ARR outcomes.

Requirements:

• Experience leading complex, cross-functional strategic programs at the executive level.
• Experience in Customer Experience, go-to-market, or revenue-facing functions.
• Ability to influence senior stakeholders and hold them accountable without formal authority.
• Judgment to make high-stakes tactical recommendations under ambiguity.
• Data fluency to assess program health and diagnose where work is breaking down.
• Strong written and verbal communication.

The base salary range for this role is $139,200-$235,200 USD.

Benefits include:

• Benefits to support health, finances, and well-being
• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and Development Fund
• Parental Leave

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As a Staff Backend Engineer on GitLab's Core DevOps team, you'll provide technical leadership across your team and adjacent teams. You'll lead large backend initiatives, guide the modernisation of a large monolith into modular, reusable, appropriately independent systems, and set standards that help teams move faster without compromising quality, security, reliability, or operability.

Responsibilities

• Lead the technical design and delivery of backend initiatives that span teams, and identify and remove systemic bottlenecks across product and infrastructure groups.
• Drive modular backend, service, data, and platform architecture, including modernisation of the monolith and legacy backends while preventing fragmentation and service sprawl.
• Define and improve standards for application programming interfaces, contracts, compatibility, schema evolution, testing, security, performance, observability, operability, and maintainability.
• Establish patterns for dependency management, data ownership, eventing, failure isolation, service maturity, and operational documentation.
• Establish Go service patterns and Kubernetes operating practices where they matter to the production estate, and guide Rust adoption where it addresses systems, security, performance, or supply-chain needs.
• Take part in on-call and incident response for systems your teams own, serve as a technical escalation point during complex incidents, and turn lessons from incidents into lasting improvements.
• Partner with Product and Engineering leadership on platform roadmap decisions and investment trade-offs.
• Mentor Senior and Intermediate engineers, reduce technical debt, build reusable patterns that improve team throughput, and lead adoption of artificial intelligence-assisted and agentic workflows with quality, security, privacy, and operational guardrails.

Requirements

• A record of leading technical work across more than one team or a broad product area.
• Deep backend architecture and production experience with complex applications, services, or platforms, including application programming interfaces, service platforms, data systems, modular monoliths, or shared backend components.
• Experience modernising a monolith or legacy backend architecture in production and using modular approaches such as bounded contexts, package encapsulation, ports and adapters, service extraction, or event-driven boundaries.
• Experience building alignment through clear written proposals and decision records so teams document, understand, and adopt technical decisions.
• Experience making trade-offs among customer outcomes, delivery speed, technical health, reliability, and long-term platform investment.
• Experience mentoring engineers and shaping standards through code review, documentation, and practice.
• Production experience with artificial intelligence-assisted or agentic engineering workflows, including improving how a team adopts them.

Benefits

• Benefits to support your health, finances, and well-being
• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and Development Fund
• Parental Leave

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As a Senior Professional Services Technical Architect, Security at GitLab, you'll lead the design and implementation of secure enterprise solutions for Professional Services clients across AMER. You'll assess complex security architectures, guide security tool and CI/CD migrations, and implement GitLab security capabilities to help customers meet compliance frameworks.

Responsibilities:

• Design and lead secure GitLab solution implementations for Professional Services client engagements
• Advise customers on GitLab SaaS, Self-Managed, and Dedicated architecture choices
• Lead technical discovery to understand customer security, compliance, and infrastructure needs
• Lead migrations from legacy source code management and continuous integration and continuous delivery (CI/CD) tooling
• Support Professional Services Engagement Managers with security-related statements of work (SOWs), sales scoping, and pre-sales planning
• Coordinate security implementation work across cross-functional teams and share customer needs with GitLab Product teams
• Mentor Professional Services and partner consultants, and create security-focused delivery kits, documentation, training materials, and enablement sessions

Technical expertise:

• Experience delivering secure enterprise architectures across application security, cloud security, secure cloud infrastructure, and DevSecOps practices
• Experience migrating source code management and continuous integration and continuous delivery (CI/CD) platforms with security controls
• Experience advising on GitLab SaaS, Self-Managed, and Dedicated deployment tradeoffs for security and compliance needs
• Hands-on experience with configuration management and infrastructure as code tooling
• Experience integrating security controls into CI/CD pipelines
• Deep knowledge of GitLab security scanning capabilities

Security and compliance:

• Knowledge of security frameworks and standards, including ISO 27001, NIST 800-53, SOC 2, GDPR, and FedRAMP
• Understanding of current security threats, including supply chain security, generative artificial intelligence (AI) and large language model (LLM) security risks, and zero-trust architecture
• Working knowledge of the OWASP Top 10 for LLM Applications

Benefits:

• Benefits to support your health, finances, and well-being
• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and Development Fund
• Parental Leave

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Responsibilities:

• Own the performance of GitLab's social function and its contribution to marketing and business goals.
• Lead GitLab's global organic social media strategy, channel plans, and editorial priorities.
• Own GitLab's YouTube strategy end to end.
• Partner with Growth Marketing on paid social.
• Develop clear, audience-focused campaigns.
• Guide content planning and publishing across social channels.
• Own the social media budget, tooling stack, and agency relationships.
• Partner with teams across Marketing, Communications, Product, Sales, Talent Acquisition, and other functions.
• Build processes for effective collaboration.
• Use social listening, audience insights, and performance data to improve content.
• Lead the measurement framework for social.
• Partner with DevRel on community engagement.
• Build and run creator, influencer, and advocacy programs.
• Own GitLab's employee advocacy program.
• Support executive and expert social presence.
• Apply AI tools thoughtfully across the social workflow.
• Prepare for and guide responses to sensitive or fast-moving issues.

Requirements:

• 10+ years in social media, including at least 5 years leading social strategy for a global brand.
• Experience owning a social function end to end.
• Experience leading teams, agencies, and cross-functional programs.
• Depth in YouTube strategy.
• Hands-on experience growing LinkedIn and X.
• Experience with paid social programs.
• Strong editorial judgment.
• Fluency with short-form and long-form video.
• Experience defining a measurement framework for social.
• Experience building or scaling an employee advocacy program.
• Fluency with an enterprise social stack.
• Experience running social programs across multiple regions and languages.
• Skill in managing multiple priorities and making sound decisions.
• A collaborative, inclusive approach.
• Passion about GitLab's mission and the future of software development.

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Overview of the Role As a Senior or Staff Backend Engineer with the Database Excellence group, you'll build and evolve database automation and PostgreSQL as a service capabilities for GitLab. The level will be determined during the hiring process. You'll use Go to automate the full lifecycle of PostgreSQL across GitLab's infrastructure, making database operations safer, more consistent, and easier to scale for databases that sit behind high-throughput, always-on internet services.

Responsibilities

• Design, build, and maintain Go-based automation that manages the full PostgreSQL lifecycle, including provisioning, configuration, upgrades, failover, scaling, and decommissioning.
• Build automation that works across infrastructure-as-code tooling and cloud infrastructure.
• Use AI agents as a regular part of building and operating services.
• Build for internet scale by designing automation and services for high-throughput, always-on production workloads.
• Integrate compute, storage, networking, identity and access management, and managed data services across cloud providers into one coherent PostgreSQL platform.
• Collaborate closely with product management, infrastructure, software delivery, and other engineering teams to design and ship high-performing solutions.
• Research, design, and implement improvements to PostgreSQL performance, scalability, and data health.
• Review database automation and Go changes from other engineers and contributors.
• Document automation practices, PostgreSQL operational patterns, and guidance.

Requirements

• Professional software engineering experience working with PostgreSQL in large, complex production environments.
• Proficiency with Go, including designing, implementing, testing, and reviewing backend services.
• Experience developing Kubernetes operators, controllers, or similar automation for the lifecycle of stateful services.
• Comfort with infrastructure as code and core database operations concepts.
• Strong written communication skills and comfort working asynchronously in an all-remote, distributed team.

Benefits

• Benefits to support your health, finances, and well-being.
• Flexible Paid Time Off.
• Team Member Resource Groups.
• Equity Compensation & Employee Stock Purchase Plan.
• Growth and Development Fund.
• Parental Leave.

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Key Responsibilities:

• Drive competitive pricing programs and tactical deal plays
• Own list-to-net price realization strategy across products and regions
• Partner with Product Management, Product Marketing, and GTM leaders to shape new packaging and pricing proposals
• Act as the go-to expert for pricing enablement
• Define, launch, and scale Enterprise Agreements and marketed bundling strategies
• Define channel and marketplace pricing strategy

Requirements:

• Extensive experience in strategy consulting, pricing, strategic finance, or corporate/deal strategy
• Deep experience in monetization or pricing strategy
• A track record of operating as a go-to expert without formal authority
• Hands-on work with AI agents and automations
• Strong written communication skills and ability to work independently in an asynchronous, all-remote environment

What We Offer:

• Base salary range: $139,200-$235,200 USD
• Benefits to support health, finances, and well-being
• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and Development Fund
• Parental Leave

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The Purchase team handles the end-to-end purchase experience for all GitLab products, including new purchases, add-ons, upgrades, and self-service promotional discounts.

As a Staff Fullstack Engineer, you will work across the frontend and backend to build interfaces customers use to buy and expand GitLab, along with services that process transactions and integrate with billing and customer relationship management (CRM) systems.

Responsibilities:

• Design and build fullstack features across the purchase journey.
• Lead technical design for new purchasing capabilities and the unified purchase experience.
• Partner with Product and Design to turn purchasing requirements into resilient, well-tested technical solutions.
• Ensure purchase flows integrate correctly and safely with downstream billing and CRM systems.
• Set and uphold engineering standards for code quality, testing, rollout safety, and monitoring.
• Mentor engineers and review merge requests with thoughtful, constructive feedback.
• Identify and reduce technical debt and architectural risk in the purchase experience.
• Participate in incident response for purchase-related issues.

Requirements:

• Professional fullstack engineering experience across frontend and backend code.
• Experience owning technical direction for a product area and driving thorough, iterative solutions.
• Experience building or maintaining transactional or checkout-style flows.
• Strong bias toward safe, incremental delivery.
• Ability to communicate clearly and concisely about complex technical, architectural, and organizational problems.
• Proficiency in written and verbal English.
• Alignment with GitLab's values.
• Familiarity with third-party billing or CRM systems is a plus.

The base salary range for this role is $152,800-$259,200 USD.

GitLab supports full-time employees with benefits, flexible paid time off, team member resource groups, equity compensation, and a growth and development fund.

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Key Responsibilities:

• Collaborate with leaders to create new commercial models and define strategies for new offerings.
• Analyze market trends, competitor pricing, and customer and usage data to make evidence-based pricing recommendations.
• Conduct regular pricing reviews and identify opportunities for improvement.
• Evaluate new business models and monetization approaches, especially for AI and usage-based products.
• Partner with product and fulfillment teams to prioritize launches and map new SKUs to the correct products and feature sets.
• Communicate pricing concepts and recommendations clearly to senior leaders and build alignment across stakeholders.

Requirements:

• Significant experience leading SaaS pricing strategy and analysis.
• Experience with financial analysis and modeling, using data and business intelligence tools such as Sisense or Tableau.
• Strong analytical skills and the ability to turn complex data into clear, practical recommendations.
• Proven experience framing ambiguous problems and facilitating executive decisions.
• The ability to communicate credibly with different audiences and influence senior management.

Benefits:

• Benefits to support health, finances, and well-being.
• Flexible Paid Time Off.
• Team Member Resource Groups.
• Equity Compensation & Employee Stock Purchase Plan.
• Growth and Development Fund.
• Parental Leave.

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You will drive high-priority initiatives across product, engineering, data, and security teams, transforming strategic vision into executable plans that deliver innovative capabilities.

In your first year, you will independently lead strategic programs, driving predictable execution, thoughtful tradeoffs between quality and speed, and transparent stakeholder alignment.

Some examples of projects:

• Leading the GitLab Duo Agent Platform from GA through enterprise adoption
• Delivering data-intensive platform initiatives that enhance developer productivity and enterprise analytics capabilities
• Driving infrastructure modernization and scalability programs that support our growing customer base
• Orchestrating security and compliance initiatives that maintain our industry-leading DevSecOps standards

Responsibilities:

• Lead end-to-end technical programs across product, engineering, data, and security
• Collaborate closely with executive leaders and senior stakeholders to translate strategic vision into actionable roadmaps
• Coordinate distributed teams across time zones using strong asynchronous communication
• Develop and maintain comprehensive program plans, proactively identifying and mitigating risks and dependencies
• Partner with customer success and cross-functional teams to refine communication plans and operational workflows
• Champion GitLab's values and culture within programs, fostering collaborative excellence and innovation

Requirements:

• Proven experience leading technical program initiatives in product, engineering, data, or security environments
• Demonstrated ability to define strategy and create clarity within extreme ambiguity
• Strong background in SaaS, cloud infrastructure, or DevOps technology companies
• Proven experience influencing and driving impact at a division and company-wide scale
• Excellence in cross-functional leadership and communication skills

Benefits:

• Benefits to support health, finances, and well-being
• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and Development Fund
• Parental Leave

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As a Senior Corporate Security Engineer, you'll help build secure-by-default controls for endpoints and SaaS platforms, focusing on macOS.

Responsibilities:

• Lead the security architecture of GitLab's endpoint fleet and related infrastructure, primarily focusing on macOS.
• Design and support automation for secure endpoint deployment, configuration, and lifecycle management using code-based workflows.
• Manage endpoint and SaaS security configuration through Terraform, version control, merge requests, continuous integration pipelines, and automated rollouts.
• Define and enforce security baselines across macOS, iOS, Windows, and Linux endpoints.
• Develop patching and software distribution approaches that align with security, compliance, and operational requirements.
• Collaborate with Information Technology, Security Operations, and Detection and Response teams to improve endpoint telemetry, detections, and response models.
• Drive process improvements that reduce manual work and lower risk through automation, policy-driven controls, and auditable change management.
• Mentor engineers across Corporate Security and Information Technology, serving as a senior escalation point for complex endpoint security issues.

Requirements:

• Experience designing and delivering endpoint, systems, or corporate security solutions in environments requiring scalable, durable controls.
• Deep knowledge of endpoint management platforms such as Jamf Pro or FleetDM, particularly for architecting and securing macOS environments.
• Strong hands-on ability with Terraform and Infrastructure-as-Code practices.
• Experience working with GitOps workflows.
• Strong proficiency in scripting or programming for automation and security tooling.
• Familiarity with cloud identity providers and directories.
• Ability to communicate clearly, collaborate across distributed teams, and work independently in an all-remote environment.

Benefits:

• Benefits to support health, finances, and well-being
• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and Development Fund
• Parental Leave

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Today, the logic that powers Duo in editors lives inside the GitLab Language Server. We're extracting it into a true software development kit (SDK): a set of well-versioned TypeScript packages that editor extensions, our web-based Duo Chat on GitLab.com, and eventually external applications can use.

You'll work in TypeScript across frontend and backend systems. You'll design the SDK's Node.js core and public application programming interface (API), and work in the clients that use it. The work rewards care about interfaces, versioning, and backward compatibility as much as features because other engineers will depend on what you build.

Some examples of our projects:

• The Duo Client SDK, extracting versioned, publishable packages from the GitLab Language Server
• The GitLab Language Server, rebuilt on top of the SDK as our polyglot surface
• Duo Chat on the web, as one of the SDK's first consumers

Responsibilities:

• Develop secure, well-tested, and performant TypeScript features that solve technical problems of moderate scope and complexity.
• Ship small features and improvements with minimal guidance, writing tests with every merge request and contributing to code reviews and design discussions.
• Extract and publish TypeScript packages from the GitLab Language Server, migrating consumers incrementally so no parallel implementation is left to drift.
• Design durable public APIs with clear interfaces, semantic versioning, changelogs, and deprecation paths for external consumers.
• Build isomorphic core packages that isolate platform-specific behavior in adapters at the edges.
• Build and improve SDK client surfaces, including Vue 3 components in Duo Chat on the web, in collaboration with product, design, and engineering teams.
• Strengthen credential handling across hosts, including bearer tokens, session cookies, and CSRF protection.
• Optimize bundle size, startup cost, and dependency weight for browser consumers, and support a Tier 2 on-call rotation for urgent engineering issues.

Requirements:

• Strong proficiency with TypeScript across frontend and backend systems, including experience building and maintaining Node.js services.
• Experience with modern build and packaging tools, including monorepos, multi-module builds, ECMAScript modules (ESM), and dependency management.
• Experience with Vue 3 and the Composition API, or comparable component-based frontend experience and a willingness to learn Vue.
• Experience designing APIs that other people use, with the ability to explain what you'd do differently.
• Understanding of the differences between running code in Node.js and in the browser, and how to write code that works in both.
• A security-minded development approach, including careful credential handling and performance optimization.
• Ability to communicate clearly and concisely in writing about technical problems, propose iterative solutions, and work effectively in an agile environment.
• Self-motivation, strong organizational skills, and the judgment to ask for help when needed while thriving in a fully remote organization aligned with GitLab's values.

Benefits:

• Benefits to support your health, finances, and well-being
• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and Development Fund
• Parental Leave

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As an Assigned Support Engineer, you'll be a trusted technical advisor to GitLab's largest customers, helping them avoid operational disruption and get the most from GitLab. You'll combine deep Linux systems expertise, GitLab and CI/CD knowledge, and a proactive support mindset to understand each customer's environment, anticipate and prevent issues, and solve complex technical and business challenges.

Responsibilities:

• Provide technical support to large Self-managed, GitLab Dedicated, and GitLab.com customers
• Troubleshoot and resolve complex support issues using tools like Zendesk, logs, and Linux utilities
• Build strong relationships with key customer stakeholders
• Collaborate with Product, Development, Infrastructure, Customer Success, and Sales teams
• Act as a technical expert on GitLab and CI/CD implementations
• Create and improve support content
• Partner with Support Engineering team members
• Contribute to team growth

Requirements:

• Background in managing complex support cases
• Advanced troubleshooting skills
• Strong Linux systems administration knowledge
• Practical experience with GitLab and CI/CD
• Ability to write clear support content
• Proficiency with scripting languages
• Effective communication skills
• Familiarity with DevOps practices and technologies

The base salary range for this role is $126,400-$213,600 USD. GitLab offers various benefits, including flexible paid time off, equity compensation, and a growth and development fund.

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You'll use GitLab Geo to replicate customer data and move customers onto fully managed, isolated GitLab environments with minimal disruption. You'll balance hands-on technical delivery with clear communication and project ownership, translating each customer's goals, timelines, and constraints into a practical plan and guiding them through cutover and validation.

Your responsibilities will include:

• Delivering customer migrations from initial assessment through planning, replication, cutover, and post-migration validation.
• Using GitLab Geo to replicate customer data, debug synchronization issues, identify root causes, and keep migrations on track.
• Designing customer network connectivity within GitLab Dedicated constraints, including virtual private clouds, private connectivity, Domain Name System configuration, and firewall rules.
• Applying infrastructure as code and configuration as code practices to interact with and validate existing GitLab Dedicated environments.
• Advising customers on migration sequencing, cutover windows, integration requirements, risks, and clear next steps.
• Improving migration tooling, scripts, and runbooks to make delivery more reliable, repeatable, and efficient.
• Partnering with Professional Services, Environment Automation, Product, and Engineering to resolve blockers, share field feedback, and keep delivery consistent.
• Managing multiple customer engagements while balancing customer outcomes, delivery priorities, and sharing technical knowledge with other engineers.

To succeed in this role, you'll need:

• Experience delivering customer-facing migration, installation, training, or technical advisory engagements.
• Experience using, deploying, or configuring GitLab, with a solid understanding of Git and source control workflows.
• Experience with infrastructure as code or configuration as code tools such as Terraform, Ansible, Packer, Puppet, or Chef.
• Hands-on experience running Kubernetes workloads in production, including deployments, rollouts, and debugging crash loops, failed health checks, and scheduling issues.
• Experience with a major cloud provider such as Amazon Web Services (AWS), Google Cloud Platform (GCP), or Microsoft Azure, along with working knowledge of network design and connectivity.
• Ability to read, understand, and modify infrastructure tooling, with familiarity in languages such as Go, Python, or Ruby.
• Ability to independently lead multiple customer projects, communicate clearly in written and spoken English, and build agreement in a remote, largely asynchronous environment.
• A solution-oriented approach, effective cross-functional collaboration, and a commitment to GitLab's values.

The base salary range for this role is $152,800-$259,200 USD.

GitLab supports full-time employees with benefits to support their health, finances, and well-being, flexible paid time off, team member resource groups, equity compensation and employee stock purchase plan, growth and development fund, and parental leave.

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Responsibilities:

• Set technical direction for agentic systems
• Discover and prioritize sources of friction across GitLab's SDLC
• Work across any part of GitLab's codebase
• Apply distributed systems judgment
• Mentor senior and mid-level engineers
• Collaborate with the India-based group
• Serve as a bar raiser for hiring
• Own a greenfield technical foundation

Requirements:

• Experience building reliable agentic or large language model-based systems
• Ability to work autonomously in unfamiliar codebases
• Strong distributed systems and computer science fundamentals
• Proficiency in Go, Rust, or Python
• Track record of delivering results from unclear requirements
• Experience designing evaluation frameworks
• History of unblocking and enabling teammates

Benefits:

• Benefits to support health, finances, and well-being
• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and Development Fund
• Parental Leave

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The ideal candidate will identify and eliminate friction in the software development lifecycle, design and build reliable AI-powered systems, and collaborate with a global team.

Key responsibilities include:

• Identifying sources of friction and developing agentic solutions
• Designing and building reliable AI-powered systems
• Creating evaluation tools for agent output
• Working across GitLab's codebase
• Applying distributed systems judgment
• Collaborating with a global team

Requirements:

• Experience with agentic or large language model-based systems
• Autonomy in unfamiliar codebases
• Strong distributed systems knowledge
• Proficiency in Go, Rust, or Python

Benefits include:

• Health, financial, and well-being support
• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and Development Fund
• Parental Leave

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Responsibilities:

• Define the product vision and strategy for GitLab’s end-to-end software factory experience.
• Bring together planning, specification, coding, review, and verification workflows into a cohesive product experience.
• Partner with product, engineering, design, and go-to-market teams across GitLab to align priorities and execution.
• Identify gaps, dependencies, and opportunities across GitLab Duo Agent Platform and related areas of the GitLab product.
• Use strong product and design judgment to make complex workflows clear and useful for customers.
• Build support for product decisions through clear communication, negotiation, and cross-functional collaboration.
• Present product direction, tradeoffs, and recommendations to senior and executive leaders.
• Help shape how GitLab brings its software factory vision to market.

Requirements:

• Product management experience at principal scope, leading complex products or experiences across multiple teams.
• A strong understanding of the end-to-end software development workflow, from planning through verification.
• Experience with artificial intelligence products, developer tools, DevSecOps platforms, or related technical products.
• Technical judgment that supports effective collaboration with engineering teams and informed product decisions.
• Strong product design and user experience instincts, including the ability to connect separate capabilities into a coherent experience.
• Experience influencing across functions, resolving competing priorities, and moving work forward without relying on direct authority.
• Clear communication and presentation skills, including experience working with senior and executive leaders.
• An ownership mindset and the ability to make progress in a fast-changing product area with some ambiguity.

Benefits:

• Benefits to support your health, finances, and well-being
• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and Development Fund
• Parental Leave

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As a Senior Backend Engineer in GitLab's Platform Enablement organisation, you will help make GitLab easier to deploy, validate, and operate across environments. This team is centred on two major areas: Cloud Native deployment guidance and ephemeral environments.

Current projects

Deployment Environments is currently focused on:

• Evolving GitLab's self-managed deployment guidance beyond legacy Reference Architectures into a clear Cloud Native model.
• Improving production-like ephemeral environments for earlier, higher-confidence validation.
• Supporting a platform model where services declare requirements, operators satisfy them, and shared artifacts work across GitLab.com, Dedicated, and Self-Managed.

What you'll do

In this role, you'll:

• Build tooling and workflows for cloud-native and self-managed deployment environments.
• Contribute to Cloud Native deployment guidance, including component requirements, architecture patterns, topology guidance, and scaling principles.
• Improve ephemeral environments that bring validation closer to production reality.
• Work across application, infrastructure, and platform boundaries to keep deployment artifacts and environment contracts consistent from development through production.
• Partner with related teams on packaging, testing, delivery workflows, and customer-facing deployment guidance.

What you'll bring

• Strong backend engineering experience, ideally with Kubernetes-based systems, distributed applications, or platform engineering.
• Experience with deployment architecture, environment management, or cloud-native operations.
• Comfort working at the boundary of developer workflows and production infrastructure.
• Good systems thinking around service dependencies, deployment patterns, and infrastructure abstraction.
• A collaborative, pragmatic approach to building durable platform capabilities.

How GitLab Supports Full-Time Employees

• Benefits to support your health, finances, and well-being.
• Flexible Paid Time Off.
• Team Member Resource Groups.
• Equity Compensation & Employee Stock Purchase Plan.
• Growth and Development Fund.
• Parental Leave.

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As a Support Engineer at GitLab, you will be embedded within the Engineering department and operate in an environment where Support and Engineering meet. You will interact with customers daily, resolving difficult edge cases of running GitLab in complex environments.

Responsibilities:

• Support a mix of Self-managed and GitLab.com (SaaS) customers and resolve their issues via Zendesk tickets, merge requests, email, and video conferencing
• Collaborate with Product, Development, Infrastructure, Customer Success, and Sales Teams to build new features and fix bugs
• Create and update documentation based on customer interactions
• Participate in regular rotations for weekday and weekend on-call coverage
• Participate in hiring processes by reviewing applications and assessments, and participating in interviews

Requirements:

• Experience in managing customer-facing cases throughout the entire support lifecycle
• Excellent Linux systems administration knowledge (LFCE or RHCE equivalent knowledge)
• Ability to use scripting languages (preferably Ruby or Bash), and MVC frameworks (preferably Ruby on Rails)
• Experience with Git and CI/CD
• Expertise in writing support content
• Ability to communicate complex technical topics to customers and coworkers of varying technical skill levels
• Familiarity with DevOps methodologies and technologies like Serverless and Kubernetes

Benefits:

• Benefits to support your health, finances, and well-being
• All remote, asynchronous work environment
• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and development budget
• Parental leave
• Home office support

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Responsibilities:

• Design, develop, and maintain people system automations and integrations across Workato, Google Cloud Platform, Claude, Workday, Greenhouse, and GitLab.
• Build and maintain integrations between Workday, Greenhouse, Slack, and internal tools using Workday Web Services (WWS) and Slack's API and Bot SDK.
• Write, version, and maintain automation code in Ruby (or comparable scripting languages) stored in GitLab.
• Develop and manage Slack apps and bots that deliver intuitive, automated workflows.
• Diagnose root problems, challenge assumptions, and co-design automation solutions that are durable, scalable, and built to last.
• Serve as subject matter expert on Workato automation architecture, driving standardization, reusability, and scalability.
• Maintain and improve CI/CD pipelines and deployment practices for People system automation.
• Leverage AI tools, large language models (LLMs), and Model Context Protocol (MCP) frameworks to accelerate automation development.
• Provide technical guidance to teammates and stakeholders.

Requirements:

• Hands-on experience writing and maintaining code in Ruby or a comparable scripting language.
• Deep expertise in Workato or a comparable enterprise automation/integration platform.
• Strong experience integrating with Workday using Workday Web Services (WWS).
• Experience building Slack apps and automations using Slack's API and Bot SDK.
• Proficiency with Git and GitLab for version control, code review, and CI/CD workflows.
• Familiarity with Google Cloud Platform (GCP) or AWS.
• Experience connecting HR systems including Workday, Greenhouse, and internal tools.
• Comfort working with AI tools and MCP frameworks.
• Strong communication skills.
• An engineering mindset applied to people systems.
• People system fluency.
• Intellectual curiosity and a bias for action.

Benefits:

• Benefits to support your health, finances, and well-being
• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and Development Fund
• Parental leave
• Home office support

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This role is focused on bringing planning and code closer together, so teams can move from requirements and specifications to commits, merge requests, and customer value with speed and quality.

Responsibilities

• Define and drive product strategy for experiences that connect planning, source code management, and AI-assisted development.
• Help shape spec-driven development workflows that make it easier for teams and AI agents to move from requirements to code.
• Work with engineering, design, and other product teams to build product experiences that support human-in-the-loop and autonomous development workflows.
• Partner with teams working on demos and prototypes, including near-term work around spec-driven planning and autonomous development modes.
• Use customer insights, product usage data, and market context to identify opportunities that can deliver customer value quickly.
• Help teams ship fast with quality, balancing near-term execution with longer-term product direction.
• Explore how planning can better account for reviewing code, reviewing test cases, and validating that work produced by agents matches the intended outcome.
• Collaborate across Plan, Source Code Management, Code Review, and AI product areas to reduce friction across the software development lifecycle.

Requirements

• Experience as a product manager working on developer tools, DevOps tools, source code management, planning tools, AI-native products, or related software development lifecycle products.
• Strong understanding of how software moves from ideas and requirements through planning, coding, review, testing, and delivery.
• Experience working with technical product areas and engineering teams, with enough technical depth to understand developer workflows and tradeoffs.
• A data-forward approach to product management, including experience using data to identify customer impact and guide prioritization.
• Comfort operating in ambiguous spaces where there may not yet be a clear market pattern or established product category.
• Experience using or building with AI tools, agents, or AI-assisted workflows in a way that goes beyond basic prompting.
• Ability to think creatively about how AI changes the software development lifecycle and how product experiences should adapt.
• Strong collaboration and communication skills, especially in an all-remote, asynchronous environment.
• A bias toward action and the ability to help teams ship meaningful customer value quickly.

Benefits

• Benefits to support your health, finances, and well-being
• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and Development Fund
• Parental Leave

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