Our commitment to Diversity & Inclusion: At Accor, we believe in welcoming everyone and respecting their differences, prioritizing qualities and skills when expanding job opportunities and development.

Job Description: As a Hosting Receptionist, you will be responsible for receiving and attending to clients according to the brand's style. You will provide various information, place clients at the heart of everything you do, and offer them a unique and unforgettable experience.

Key Responsibilities:

• Receive and attend to clients, providing information and assistance
• Manage reservations, including checking availability, informing clients about rates and apartment types, and confirming reservations
• Be the main point of contact between clients and other hotel areas, handling requests, suggestions, and complaints
• Maintain knowledge of the city's entertainment, events, and local information
• Offer and score loyalty programs according to guidelines
• Provide exceptional service to regular clients and Le Club members
• Handle phone calls and perform tasks such as waking up guests and controlling room availability
• Manage client accounts, verify expenses, and ensure accurate billing
• Control cash flow, handle payments, and maintain financial records
• Perform additional tasks related to reception and customer service

Requirements:

• Open-minded, customer-oriented, self-confident, and able to work in a team
• Proactive and initiative-taking, with attention to detail and business improvement
• English required, Spanish desirable
• Ongoing or completed higher education

Benefits:

• Medical, dental, and meal assistance
• Profit-sharing program (based on established goals)
• Life insurance

Job Data by YubHub.

Our commitment to Diversity & Inclusion: At Accor, Diversity & Inclusion means welcoming each individual and respecting their differences, prioritizing only qualities and skills when expanding employment and development opportunities.

Why work for Accor? We are more than a global leader. You can find a job and a brand that match your personality. We support you in growing and learning every day, ensuring that your work brings purpose to your life.

Job responsibilities:

• Perform corrective and preventive maintenance activities on refrigeration machines, air conditioning systems, telephone equipment, collective antennas, TV and radio tuning, etc.
• Daily execution of the Preventive Maintenance Plan.
• Replace lamps, reactors, sockets, and others.
• Perform repairs on the hotel's hydraulic system (basins, taps, etc.).
• Inspect parking and garage areas, performing necessary repairs and maintenance.
• Verify the daily functioning of booster pumps, ensuring 24-hour hot and cold water supply.
• Keep work instruments organized and in order.
• Organize documents from third-party companies.
• Execute open work orders in the system.
• Perform other activities as needed or requested by management.
• Maintain a clean and organized workspace.

Qualifications:

• Attention to detail
• Discretion
• Interpersonal relationship

Benefits:

• Medical assistance
• Dental assistance
• Meal at the hotel
• Profit-sharing program (based on established goals)
• Life insurance

Job Data by YubHub.

As a Housekeeper (Floor), you will be responsible for:

• Cleaning and tidying guest rooms, using cleaning products and personal protective equipment (PPE) as needed, following safety standards and operational procedures.
• Maintaining social areas and service spaces under your responsibility, according to a schedule created by management.
• Preparing trolleys with necessary materials for the task.
• Checking equipment functionality in rooms, and reporting any issues to your supervisor or maintenance team.
• Forwarding lost or forgotten items to the governance or management team, which will be recorded in the system.
• Sharing client preferences with the Reception team to update the ACDC and provide personalised services.
• Embracing the brand's values and actively participating in service culture actions.
• Following manager guidelines on selective waste collection, water and energy consumption, and cleaning products usage.
• Performing other related tasks as required.

Qualifications:

• Open-mindedness
• Customer orientation
• Self-confidence
• Communication skills
• Teamwork
• Proactivity and initiative
• Business knowledge and improvement

Benefits:

• Medical insurance with co-participation
• Optional dental insurance
• On-site cafeteria
• Profit sharing
• Life insurance

Job Data by YubHub.

As a Host (m/f) of A&B I, you will be responsible for:

• Welcoming clients and controlling consumption.
• Setting up the breakfast/lunch/dinner buffet and ensuring replenishment, as well as preparing event coffee breaks.
• Serving the cover, when necessary, issuing drink orders and assisting clients in choosing dishes and sides.
• Actively selling restaurant and bar menu items.
• Clearing tables and utensils after meals. Offering dessert and coffee to clients during lunch or dinner.
• Following billing procedures at the end of service.
• Controlling and replenishing stocks.
• Managing cash control and closing.
• Preparing monthly loss and inventory sheets for utensils, drinks and items served in the bar/restaurant/convenience store.

Requirements:

• Open-mindedness
• Customer orientation
• Self-confidence
• Communication
• Teamwork
• Proactivity and initiative
• Business knowledge and improvement

Benefits:

• Medical insurance - co-participation
• Dental insurance - optional
• On-site cafeteria
• Profit sharing
• Life insurance

Job Data by YubHub.