Responsibilities:

• Own the account and be accountable for its overall health
• Manage the client relationship with confidence and discuss SLA compliance, KPIs, and service delivery
• Turn requests into clear, scoped, and staffed workstreams
• Maintain and improve operations, including SOPs, escalation paths, reporting, and handovers
• Lead through leaders and set priorities, delegate across the existing account team
• Handle account administration, including invoicing, account documentation, and onboarding and offboarding
• Plan for the travel calendar and help prepare the team for peak seasons and disruptions

Requirements:

• English at C1 level or above
• At least 2 years of leadership experience in Customer Support operations
• Experience in hospitality, travel, or booking platforms
• Experience managing Customer Support teams of 50+ people
• Strong client-facing communication and stakeholder management skills
• Proven operational leadership and end-to-end ownership of a complex client account
• Experience improving operational processes
• Availability to work hours that overlap with the client's schedule

Benefits:

• Providing services during business hours
• Opportunity to cooperate fully remotely
• Inclusive international environment
• Compensation in USD
• Rewards for referring friends
• Balance between project workload and personal time
• Responsive leadership interested in your growth and long-lasting cooperation
• Greenhouse conditions for self-development
• A culture built on trust, with no time-tracking requirements

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The successful candidate will process employee lifecycle transactions, resolve queries, and work with local and global teams. This role offers hands-on systems experience, clear paths to grow your skills, and the chance to contribute to GSK's mission of uniting science, technology, and talent to get ahead of disease together.

Key Responsibilities:

• Provide HR administrative services, including preparation of HR documents subject to all legal rules and collective agreements in Belgium.
• Support payroll inputs and approvals to ensure timely and correct pay processing.
• Identify and suggest process improvements and maintain knowledge articles and documentation.
• Work in a highly data-sensitive environment, responsible for protecting data privacy at all times and adhering to confidentiality requirements to promote zero breach of compliance policies.
• Work closely with internal colleagues to ensure high accuracy of resolutions and high customer satisfaction.

Basic Qualifications:

• Good written and spoken French and English.
• Bachelor's degree or equivalent in Human Resources, Business Administration, Information Systems, or related field.
• 1 to 3 years of experience in HR operations, people services, shared services, or transactional HR support.
• Strong attention to detail and commitment to data accuracy and compliance.
• Ability to work well in a fast-paced environment, both independently and in a team.
• Team spirit, reliability, commitment, and flexibility.
• Accountability, ownership, and very good organizational skills.

Preferred Qualifications:

• Practical experience with HR systems (ServiceNow and Workday experience preferred).
• Comfortable using Excel and reporting tools for reconciliations and dashboards.
• A continuous improvement mindset with experience proposing or implementing process changes.
• Knowledge of Belgian HR-related labor law/collective agreements is a big asset.

Benefits:

• Career at one of the leading global healthcare companies
• Contract of employment
• Attractive reward package (annual bonus & awards for outstanding performance, recognition awards for additional achievements and engagement, holiday benefit)
• Life insurance and pension plan
• Private medical package with additional preventive healthcare services for employees and their eligible
• Sports cards (Multisport)
• Possibilities of development within the role and company's structure
• Personalized learning approach
• Extensive support of work-life balance
• Supportive community and integration events
• Modern office with creative rooms, fresh fruits every day
• Free car and bike parking, locker rooms and showers.

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What You'll Experience:

• Cross-Functional Exposure: Spend time at your home site, working on cross-functional projects and rotations to deepen your expertise and knowledge of the business.
• Kaizen Assignment: A short-term breadth assignment, which could include global-focused opportunities, to expand your skills and experience beyond your home site.
• Tailored Training: Benefit from role-specific training and development, supported by a generous training budget and access to enriching resources.
• Professional & Personal Growth: Develop in a supportive environment with clear goals, feedback, training, and access to reasonable adjustments.

Key Programme Features:

• Digital Data & Analytics (DDA) Objective: Each rotation has a DDA focus, reflecting GSK's commitment to innovation and continuous improvement.
• Sustainability Element: Contribute to GSK's Net Carbon Zero mission by working on impactful projects that promote environmental sustainability.
• Mentoring & Networking: Build your professional network and enhance visibility through direct access to senior leaders and mentors who will guide and support your career development.

What will you do?

• Quality Oversight & Governance: Develop a strong understanding of how independent quality oversight supports product quality, patient safety, regulatory compliance, and inspection readiness.
• GMP & Regulatory Compliance: Build expertise in Good Manufacturing Practice (GMP), quality risk management, data integrity principles, and regulatory expectations.
• Quality Management Systems: Gain practical experience supporting key quality processes.
• Operational Quality Decision Making: Learn how to assess quality impact, identify compliance risks, and support effective risk-based decision making.
• External Manufacturing Oversight: Develop an understanding of quality oversight within a global supply network.
• Risk Management & Continuous Improvement: Apply quality risk management principles and support projects focused on process simplification and compliance improvement.
• Cross-Functional Collaboration: Partner with various teams to ensure effective quality oversight and delivery of business objectives.
• Data Analytics & Quality Insights: Develop analytical skills through the review of quality metrics and performance indicators.
• Leadership Development: Build the technical, business, and stakeholder management skills required for progression into future Quality Specialist and Quality Lead positions.

What skills are we looking for?

• Technical Curiosity: Interest in science, quality, and pharmaceutical manufacturing.
• Continuous Improvement Mindset: A focus on growth, innovation, and simplifying complex processes.
• Digital mindset: Interested in using data and emerging technologies to improve performance.
• Communication and Collaboration: Explains information clearly and adapts communication for the audience.
• Problem-Solving Skills: Analytical, organized, and process-driven, with exceptional attention to detail.
• Priority Management: Able to manage changing priorities with clear goals and agreed deadlines.
• Ownership and Support: Takes ownership of agreed tasks and seeks support when needed.
• Adaptability: Responds constructively when priorities change.
• Attention to Detail: Analytical, organised, and process-driven.

What do we offer you?

• A competitive salary
• An annual bonus based on company performance
• Employee recognition programs
• Access to robust healthcare and well-being programs
• A tailored, robust development plan
• On-the-job experience
• Thriving Employee Resource Groups
• 2 volunteering days per year
• Employee Assistance Program
• Private medical package
• Sports cards

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In this role, you'll collect and analyze data related to consumer behavior, market trends, and campaign performance. You'll use proprietary tools and techniques to prep, mine, and format customer data, analyze and produce models to develop insight dashboards and customer presentations.

Your responsibilities will include:

• Developing and maintaining statistical models that predict consumer behavior, campaign performance, and other key metrics
• Collaborating with the team to drive analyses and insights, walking customers through dashboards and developing narratives that explain results and aid in more informed decisions and improved business performance

We're looking for someone with:

• A Bachelor's degree or above in a relevant field (Management, Economics, Data Analysis/Processing, Econometrics, Statistics, Mathematics, Analytics, or Marketing Analytics)
• Recent graduates or those with 1-3 years of practical or professional work experience in advanced and predictive analytics, marketing analytics, or analytic techniques
• Strong working knowledge of Microsoft PowerPoint and Excel
• Analytical principles, strong problem-solving skills, and attention to detail
• Experience working independently on analytical tasks, building and optimizing 'big data' data pipelines, architectures, and data sets
• Comfortable working with a team, developing and presenting presentations using insights derived from analytics
• Experience using data to solve business questions and drive business solutions
• Strong English written and verbal communication skills, with knowledge of French, Spanish, or Italian being an advantage

We offer:

• Work in a great atmosphere, in a truly international environment
• Flexible working hours, and the possibility for a hybrid work model
• Attractive income, annual bonus, annual salary review
• Equity shares for all permanent employees
• Access to training platforms and language courses, as well as an external training budget
• Office lunches at least once a week
• Annual company retreats and other company events
• Comprehensive benefits package, including private medical and dental care, group insurance, and a subsidized fitness card
• Modern office in the city center with parking spots for employees

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Your main goal will be to increase brand awareness, drive sales, and create memorable experiences for consumers.

Responsibilities:

• Be an ambassador for the Red Bull brand and products, representing the brand in a premium way through daily interactions with consumers and customers
• Develop and implement innovative plans to engage students and promote the Red Bull brand on campus
• Build strong relationships with key stakeholders, including local sales teams, customers, and influencers
• Provide exceptional customer service and respond to consumer inquiries
• Collaborate with the sales team to identify new distribution opportunities and maintain visibility of Red Bull products in stores

Requirements:

• Currently enrolled as a student at a university
• Excellent communication and interpersonal skills
• Ability to work in a part-time capacity, potentially evenings and weekends
• Strong knowledge of the local university, city, and region
• Proficiency in English

We offer:

• The opportunity to work with a global brand and develop valuable skills in marketing, sales, and event management
• A dynamic and supportive work environment
• Flexible working hours

If you're passionate about the Red Bull brand and have a creative approach to marketing and sales, we encourage you to apply.

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You will have direct contact with consumers and customers, create opportunities for them to try the product, and provide unforgettable experiences related to the brand during Red Bull events. Student Marketeers value flexibility over sitting at a desk from 9:00 to 17:00 and enjoy working in a creative atmosphere.

Key areas where you will showcase your strengths:

• Be an ambassador of the brand and product
• Develop a strong network of relationships with key individuals in the area
• Create and implement innovative plans for the campus, engaging students and bringing the brand to life
• Manage social media presence and engage with the audience
• Work at events and ensure that consumers have unforgettable experiences related to the brand

Required skills and qualifications:

• Excellent communication skills
• Charismatic, energetic, positive, and sociable personality
• Ability to find common ground with people from different backgrounds
• Strong relationships with students, the university, the city, and the region
• Ability to combine creativity, entrepreneurial spirit, sense of responsibility, and initiative
• Ability to work part-time while studying, preferably also willing to work evenings and weekends
• Good relationships with groups and individuals on campus
• Desire to acquire and apply new skills, especially in marketing, negotiation, and sales
• Passion for the Red Bull brand and its products
• Student status at a higher education institution
• Proficient in English

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As a Student Marketeer, you'll have the freedom to work outside of traditional office hours and thrive in a creative atmosphere. You'll be expected to be an ambassador for the brand and product, representing Red Bull in a premium way through daily interactions with consumers and clients.

Key responsibilities include developing a user base by creating positive opportunities for product trials, building brand awareness, and sampling products in the right place at the right time. You'll also be responsible for designing and implementing an innovative, tailored plan for the academic campus, engaging students and bringing the brand to life on campus. Additionally, you'll build strong relationships with key people in the area and maintain the brand's engagement on social media with authentic content.

You'll also work during Red Bull events and supported events to ensure consumers have unforgettable experiences with the brand.

The ideal candidate will have excellent communication skills, a charismatic, energetic, and positive personality, and the ability to find common ground with people from diverse backgrounds. You should be familiar with campus life, the city, and region, including behind-the-scenes activities and popular spots. You'll need to be able to balance creativity and entrepreneurship with responsibility and initiative. You should be able to work part-time while studying, preferably also willing to work evenings and weekends.

You'll also need to have good relationships with groups and individuals on campus, a desire to acquire and apply new skills, especially in marketing, negotiations, and sales, and a passion for the Red Bull brand and its products.

A student at a higher education institution and fluent in English are required.

You'll have the opportunity to travel occasionally, but no more than 10% of the time.

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Your goal is to reach new consumers, spark students' interest in higher education institutions, increase sales, and manage the Red Bull brand on campus. This involves direct contact with consumers and clients, creating opportunities to try the product, and providing consumers with unforgettable experiences related to the brand during Red Bull events.

You will enjoy flexibility over sitting at a desk from 9:00 to 17:00 and love working in a creative atmosphere.

Responsibilities:

• Be an ambassador for the brand and product

You will embody the characteristics and values of the brand, representing the brand in a premium way through daily interactions with consumers and clients.

Develop the user base by creating positive opportunities to try the product, building brand awareness, and sampling the product in the right place and time, combined with competent responses to consumers' questions.

Create and implement an innovative, tailored plan for an academic campus that engages students and brings the brand to life on the campus.

Build a strong network of contacts, establish and maintain relationships with key people in the area.

Care about engaging the brand on social media through authentic content.

Work during Red Bull events and supported events to provide consumers with unforgettable experiences related to the brand.

Be an expert in sales

You will build relationships with local sales teams and ensure the availability and visibility of Red Bull in retail outlets.

Collaborate with the sales department to open new Red Bull distribution points on campus and beyond.

Promote and use relevant materials from the Red Bull world to maintain Red Bull's top position in retail outlets.

Take care of perfect adherence to established retail standards.

Perfection in performing tasks and attention to detail in every aspect of work

You will share ideas and collaborate with the team through regular live meetings and online communication.

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Requirements

• Excellent communication skills

• Charismatic, energetic, positive, and sociable personality

• Unique approachability, sociability, and ability to find a common language with various people in different situations

• Engagement in student life combined with thorough knowledge of the university, city, and region, including behind-the-scenes activities and popular meeting places

• Ability to combine creative approach, entrepreneurial attitude, sense of responsibility, and initiative

• Ability to work part-time while studying, preferably also willing to work evenings and weekends

• Good relationships with groups and people active in the university campus

• Desire to acquire and apply a range of new skills, especially in marketing, negotiations, and sales

• Passion for the Red Bull brand and its products

• Student of a higher education institution

• Proficient English communication skills

Benefits

• Travel: 0-10%

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