We're seeking an enthusiastic and service-oriented individual for an entry-level Claims Assistant - Workers Compensation role in either Portland, OR or Downers Grove, IL.

Primary Purpose: To provide support to the claims staff and perform other office tasks depending on the client program.

Essential Functions and Responsibilities:

• Sets up and enters new claims into claims management system.
• Inputs and reviews notes/diaries in claims management system as instructed.
• Processes payments.
• Processes mail; handles filing, faxing and photocopying.
• Reviews, prepares, creates, and/or sends letters, reports, and forms.
• Answers and initiates telephone calls, sets up medical appointments, and may provide customer service as required.
• Other activities/projects as assigned including the preparation and distribution of computer reports.

Additional Functions and Responsibilities:

• Performs other duties as assigned.
• Supports the organization's quality program(s).

Qualifications:

• High school diploma or GED required.
• Six (6) months of clerical or customer service experience or equivalent combination of education and experience required.
• Excellent oral and written communication.
• PC literate, including Microsoft Office products.
• Strong organizational skills.
• Ability to work in a team environment.
• Ability to meet or exceed Performance Competencies.

Work Environment:

• When applicable and appropriate, consideration will be given to reasonable accommodations.
• Mental: Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines.
• Physical: Computer keyboarding, travel as required.
• Auditory/Visual: Hearing, vision and talking.

Benefits:

• Referral incentive program.
• Career development and promotional growth opportunities.
• A diverse and comprehensive benefits offering including medical, dental vision, 401K on day one.

Salary Range: $18.00-$21.00/hour

Equal Opportunity Employer: Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

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