As a member of the procurement team, you will ensure all responsibilities are undertaken to maintain the effectiveness of the role. The key aim is to purchase the best quality raw materials and packaging at the right time and price, supporting our vision of 100% regenerative supply webs.

Key Responsibilities

System knowledge and understanding

• Monitor and maintain new and existing items on the system, ensuring accuracy and suitability for buyer and product lines.
• Plan and review safety stocks to meet seasonal demands.
• Be competent in all systems associated with the department.

Order planning

• Plan and coordinate orders at the correct price with the correct suppliers, considering cost, risk, and ethical factors.
• Raise Purchase Orders and confirm with suppliers.
• Ensure correct documents are available prior to ordering.

Maximising Profitability

• Seek to maximise profitability and efficiency, monitoring and managing controllable COG's.
• Report on historical data, future plans, and decision impact.

Other responsibilities

• Great communication: build and maintain strong relationships with suppliers and stakeholders.
• Quality control checks: awareness of QC processes and ensuring they are maintained.
• Maintaining standards: cleanliness, H&S, regulatory compliance, and working environment.

Skills, Knowledge & Expertise

• Critical thinker with planning skills
• Forward thinking and strategic
• Experience in inventory management and material requirement planning
• Experience in department functions and product set-ups
• Ability to use Microsoft and ERP
• Eye for detail
• Solution-focused
• Organised
• Excellent communication

Benefits

• 25 days holiday plus bank holidays
• 6 months of full pay for parental leave
• Enhanced paternity leave
• Bonus scheme
• Day off for weekday birthdays
• Holiday purchase scheme
• 50% discount on Lush products and spa treatments
• Cycle to work scheme
• Discounted rail and bus season tickets
• Employee assistance programme
• Wellbeing & mindfulness sessions
• Access to employee-led Community Networks

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As a LUSH X AI Coordinator, you will support the AI Working Group with the coordination, project management, and ongoing roll-out and adoption of the AI Guiding Principles and Training, working with various teams to develop internal best practice and support the ongoing integration and management of AI in the business.

Key Responsibilities:

• Support the deployment of company-wide AI guidance and training to embed responsible AI practices directly into everyday business operations.
• Work closely with Tech teams to ensure the appropriate deployment of organisational AI tools, maintaining clear records of access, user permissions, license allocations.
• Act as the primary point of contact for central AI inbox, triaging inquiries, answering policy/usage questions, and escalating complex queries and tools or usage requests to subject matter experts and decision-making forums for approval.
• Continually review and manage Guiding Principles, Training, FAQs, AI articles, and User Guides to ensure they remain up-to-date.
• Support the global roll-out of AI training to the business across all departments and markets.
• Coordinate tailored learning programs and workshops across global regions.
• Keep a finger on the pulse of industry use, news, and media surrounding AI.
• Develop and keep updated processes to track use of AI and compliance with internal policies.

Skills, Knowledge & Expertise:

• Keen interest in AI and Lush's Digital Ethics.
• Basic awareness of AI risks.
• Strong written/verbal communication.
• Highly organised and able to work independently.
• Competent in Google Workspace.
• Strong attention to detail.
• Excellent relationship-building skills.
• Experience managing inbox workflows and coordinating cross-time zone virtual workshops.
• Confidence in working with stakeholders at all levels.

Benefits:

• 25 days holiday plus bank holidays
• 6 months of full pay for parental leave
• Enhanced paternity leave
• Bonus scheme
• Day off for weekday birthdays
• Holiday purchase scheme
• 50% discount on Lush products and spa treatments
• Cycle to work scheme
• Discounted rail and bus season tickets
• Employee assistance programme
• Wellbeing & mindfulness sessions
• Access to employee-led Community Networks

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You'll be paid your regular hourly rate or salary, with agreed hours set aside from your usual role to focus on copywriting. Each project will take approximately:

• Articles: 16 - 20 hours
• Medium-sized seasonal ranges and collaborations: 6 - 12 hours
• Large seasonal ranges and collaborations: 20 - 40 hours

To apply, choose one Christmas product from the list and write fresh, engaging copy to grab a customer's attention. Please include your application task copy in your personal summary.

Key Responsibilities:

• Craft engaging copy on a project-by-project basis for seasonal ranges, collaborations, and articles
• Work closely with the Product Content Editor to receive training and feedback
• Meet with inventors and experts to discuss products in more detail

Skills, Knowledge & Expertise:

• Exceptional brand and product knowledge
• Experience or strong interest and passion for writing
• Collaborative, open to feedback, and eager to develop skills
• Ability to work to a set deadline

Benefits:

• Support the business through your writing, with your copy used globally across the business
• Dedicated time for feedback to develop your copywriting skills
• Potential for collaboration with inventors, experts, and teams throughout the business
• Opportunity to work remotely and flexibly alongside your usual role

XML job scraping automation by YubHub

Job Summary The successful candidate will provide operational support to deliver the agreed service level, assist the team, and support the delivery of Standard Operating Procedures (SOPs).

Key Responsibilities

• Provide operational support to deliver the agreed service level
• Assist the team by fostering team spirit and co-operation
• Support the delivery of SOPs and maintenance of documentation sets across the security team
• Assist in maintaining compliance with Health & Safety legislation
• Promote a secure and safe working environment on site
• Complete incident reports in the event of an incident
• Ensure complaints are dealt with in a professional and timely manner
• Establish and maintain satisfactory relationships with individuals at all levels
• Ensure all equipment provided to assist security is fully operational
• Liaise with the Centre Management Team and Security Supervisor

Requirements

• Experience of working within the Security Industry
• Holds SIA Security Licence – SG or DS
• Excellent written and verbal communication skills
• Ability to remain calm under pressure
• Adaptable and flexible in approach to work required
• Willingness and ability to work effectively within a team
• Proactive approach to learning in the role and identifying own training needs
• Can “do” attitude
• Excellent observational skills

Benefits

• 24/7 GP access for you and your immediate family
• Mental Health support and Life Event Counseling
• Get Fit Programme
• Financial and legal support
• Cycle to work scheme
• Access Perks at Work, our innovative employee app

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The successful candidate will be responsible for:

• Providing operational support to deliver the agreed service level
• Assisting the team by fostering a positive and cooperative environment
• Supporting the delivery of Standard Operating Procedures (SOPs) and maintaining documentation
• Maintaining compliance with Health & Safety legislation
• Promoting a secure and safe working environment
• Completing incident reports and dealing with complaints in a professional and timely manner
• Establishing and maintaining relationships with individuals at all levels
• Ensuring all equipment is fully operational and reporting any issues
• Liaising with the Centre Management Team and Security Supervisor

Requirements:

• Experience working in the Security Industry
• SIA Security Licence (SG or DS)
• Excellent written and verbal communication skills
• Ability to remain calm under pressure
• Adaptable and flexible approach to work
• Willingness to work effectively within a team
• Proactive approach to learning and identifying own training needs
• Excellent observational skills

We offer a range of benefits, including:

• 24/7 GP access
• Mental Health support and Life Event Counseling
• Get Fit Programme
• Financial and legal support
• Cycle to work scheme
• Access Perks at Work employee app

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As a Procurement Specialist in the EC Department at Lush Limited, you'll be based in the Production rooms, managing inventory planning and accuracy so that the teams have everything they need to produce and supply our global markets.

Key Responsibilities

Inventory & Stock Management

• Oversee the management of the overall stockholding, which ranges from £4m off peak to £6m at peak across over 460 EC raw materials, packaging, and third-party lustres
• Review material stock holdings and create run-down and discontinuation plans for Lush Manufacturing, updating them as needed
• Support the Business Continuity Plan (BCP) by collaborating with the project team on its overall strategy and delivery
• Maintain clear timeframes and procedures for materials' QC processes, both individually and collectively
• Act as back-up Stock Controller during holidays and sickness: book deliveries, verify weights and quantities, document any discrepancies or quality issues, and quarantine affected material

Purchasing & Supply Coordination

• Take ownership of the day-to-day purchasing of materials and packaging, ensuring requirements are accurately identified, orders are placed in a timely manner and materials are available to support production
• Raise and manage purchase orders based on agreed pricing, historical usage, forecasts, stock levels, lead times and available storage capacity
• Review material requirements for new and existing ranges, both individually and collectively, against forecast demand and any additional requirements, ensuring orders are aligned with production needs
• Maintain regular day-to-day communication with suppliers, providing order requirements, confirming quantities and delivery dates, and resolving any queries or issues that arise
• Liaise closely with the Imports team to coordinate material delivery dates, freight options and import requirements, ensuring materials arrive when required
• Monitor outstanding purchase orders and supplier deliveries, proactively identifying potential delays or shortages and communicating these to the relevant teams
• Work closely with Planning, Manufacturing, Creative Buyers, Imports and other relevant teams to maintain material availability and support changes in demand, production requirements and new product launches
• Support the resolution of material issues, working with suppliers and internal teams to address shortages, discrepancies, damaged or incorrect deliveries and secure appropriate replacements where required
• Process invoices promptly and resolve any discrepancies with suppliers and the Lush Limited Accounts team
• Purchase ad hoc consumables and materials that are not available through Lush Manufacturing, monitoring spend, identifying suitable alternatives and setting up supplier accounts where recurring purchases are required
• Monitor controllable cost of goods sold (COGS) and identify opportunities to improve purchasing efficiency, reduce waste and avoid unnecessary expenditure
• Maintain accurate purchasing records and information, ensuring supplier, order, pricing, delivery and material data is kept up to date

Communication & Teamwork

• Provide clear, concise and timely updates to relevant teams and stakeholders, ensuring important information is communicated at the right time and to the right people
• Work closely with the Stock Controller, Creative Buyers, Planning, Manufacturing and other relevant teams to maintain appropriate stock levels and ensure materials are available and suitable for production, both for individual cycles and longer-term requirements
• Monitor and communicate delivery progress, shortages, expected arrival dates and any concerns relating to material availability or quality, ensuring potential issues are highlighted early and managed proactively
• Work closely with relevant teams to support new product launches, ensuring required materials and packaging are ordered and available in line with launch and production requirements
• Escalate potential supply issues at the earliest opportunity, providing clear information on the impact, expected timescales and any actions being taken to minimise disruption
• Participate in team and wider business meetings, providing relevant updates on stock, upcoming demand, material requirements, supplier deliveries and purchasing activity
• Build and maintain positive, professional working relationships with suppliers and internal teams, supporting effective day-to-day communication and collaboration

Skills, Knowledge & Expertise

• Previous experience in purchasing, procurement, stock control, supply chain or a similar operational role is desirable
• Experience of inventory management, material requirements planning (MRP) and working with forecasts and demand information
• Good understanding of how different departmental functions work together and the material and product set-up requirements needed to support production
• Confident using Microsoft Office and ERP systems; experience of ERPNext is desirable
• Strong analytical and critical-thinking skills, with the ability to assess information, anticipate potential issues and consider different scenarios
• Forward-thinking and proactive, with the ability to plan ahead and manage competing priorities
• Highly organised, with strong time-management skills and the ability to manage multiple orders, suppliers and deadlines simultaneously
• Strong attention to detail, particularly when working with quantities, dates, pricing, stock information and purchase orders
• Solution-focused, with the ability to identify issues, take appropriate action and escalate where necessary
• Able to organise and present information clearly so that it can be easily understood and acted upon by others
• Excellent communication and interpersonal skills, with the confidence to communicate effectively with suppliers and colleagues across different areas of the business
• Able to work independently, take ownership of day-to-day responsibilities and contribute positively as part of a wider team

Benefits

• 25 days holiday plus bank holidays
• 6 months of full pay for parental leave (primary caregiver must qualify for SMP)
• Enhanced paternity leave
• Bonus scheme
• Day off for weekday birthdays
• Holiday purchase scheme
• 50% discount on Lush products and spa treatments
• Cycle to work scheme
• Discounted rail and bus season tickets
• Employee assistance programme
• Wellbeing & mindfulness sessions
• Access to employee-led Community Networks, including Disability and Chronic Illness, Family Support, Global Majority (Race and Ethnicity), LGBTQIA+, Menopause and Neurodiversity communities

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As a warehouse operative in our busy hub, you will be responsible for picking, packing, and guaranteeing all orders received from our UK shops and export markets are fulfilled.

Key Responsibilities:

• Picking orders for UK/Export markets
• Bulk pick for worldwide distribution hubs
• Using handheld scanners to pick
• Stock rotating as and when needed
• Packing/wrapping pallets ready for distribution

Requirements:

• Good communication skills
• Ability to work as part of a team
• Organised and time efficient
• Self-motivated and able to use your own initiative
• Flexibility with working hours
• Focused with a proactive attitude
• Walking and standing a minimum of 7 hours per shift
• Warehouse experience preferred but not essential
• Forklift experience is useful although not essential

Benefits:

• Bonus structure
• Free hot drinks
• 50% off selected products, gifts, and spa treatments
• PPE is provided

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You will lead and engage with the teams to deliver high-quality cleaning services, both internally and externally, in all areas of the shopping centre. Your responsibilities will include:

• Leading a team to deliver high-quality cleaning services
• Cleaning and sanitizing lifts, wiping down stainless steel surfaces, sweeping and mopping floors
• Cleaning restrooms, showers, and other areas
• Setting up, stocking, and maintaining cleaning equipment and supplies
• Monitoring and maintaining sanitation and organization of assigned areas
• Assisting Centre Managers when needed
• Providing training to your team on the use of cleaning equipment
• Ensuring that all equipment is kept clean, well-maintained, and in a safe working order
• Communicating effectively with your team and line manager

The successful candidate will have:

• Previous experience in a similar cleaning/supervisory role
• Good interpersonal and communication skills
• High attention to detail
• Ability to work under pressure
• Ability to quickly adapt to a busy operational environment
• Reliable and flexible approach to work
• Excellent written and verbal skills in English
• Ability to use own initiative to identify and prioritize tasks
• Ability to work alone and as part of a team
• Approachable and courteous manner
• Understanding of the need for confidentiality and discretion in a busy shopping centre

We offer a range of benefits, including:

• 24/7 GP access
• Mental health support and life event counseling
• Get Fit programme
• Financial and legal support
• Cycle to work scheme
• Access to Perks at Work, our innovative employee app

XML job scraping automation by YubHub