This position combines office-based tasks with in-person administrative support at government authorities as well as assisting Consultants and wider case team members by managing documentation, preparing application materials, and liaising with foreign nationals and government offices.

Success in this role requires strong attention to detail, excellent organizational skills, and the ability to thrive in a fast-paced, client-focused environment.

Responsibilities:

• Providing administrative and logistical support to Consultants, Senior Consultants, and Managers in the preparation and submission of immigration applications.
• Accepting hard-copy documentation at the office, scan and upload materials accurately to internal systems.
• Preparing application binders, initiate case files, and maintain accurate records of each matter.
• Assisting foreign nationals during in-person office appointments, ensuring a professional and welcoming experience.
• Submitting applications and supporting documentation to immigration offices and upload confirmation of submissions to shared systems.
• Collaborating with Case Worker and other team members to ensure efficient delivery of operational processes.
• Contributing to process improvements, operational documentation, and knowledge-sharing initiatives.
• Participating in special projects and carrying out additional operational and administrative tasks as required by the business.
• Collect documentation from clients and organize necessary legal certifications with internal legal advisors or attorneys.
• Coordinate the ordering of couriers for document dispatch and tracking.
• Prepare draft letters and immigration forms as requested by Consultants.
• Support with simple immigration matters, such as civil registry document procurement or EU registrations, including communication with clients.
• Assist in booking appointments at immigration offices and other relevant government institutions.
• Manage postage, prepare outgoing mail, and ensure document delivery deadlines are met.
• Take on additional ad hoc duties and administrative tasks to support the wider team and ensure smooth office operations.
• Arranging payment of government fees through on-line banking as required, and managing record keeping.
• Keeping internal case management system updated as required.

Additional responsibilities:

• Managing dropboxes: answering queries from the client, assignees, and case workers.
• Special Projects: take on additional projects as required with tight deadlines.
• Support / training: Once experienced - training of new employees, which could include producing and/or delivering training packages.
• Ad hoc duties: assist with ad hoc administrative functions, as needed

Requirements:

• Strong administrative and data entry skills, this can be taken from either previous work experience or educational background.
• Attention to detail, time management and strong communication skills will be key to the role.
• Good command of Polish language

What we offer:

• Competitive Salary
• Health and Wellness: Private Medical Insurance
• Protection and Security: Pension scheme
• Professional Development: Access to our e-learning platform

Job Data by YubHub.