You will be part of a high-performing team and in the driver's seat to grow our presence in the region, providing tech-enabled logistics solutions that address customer needs.

Responsibilities:

• Develop new Chinese customers and drive customer acquisition across Ocean, Air Freight, Customs, Trucking, and Warehousing services.
• Research territories and verticals to identify and build relationships with new potential Chinese customers.
• Build and grow Flexport's business across all product lines by closing net-new business.
• Uncover and connect with ideal clients through self-prospecting and collaboration with the Sales Development Representative (SDR) team.
• Consult with new clients to understand their logistics and supply chain needs.
• Create value-added solutions and demonstrate capabilities through remote and in-person meetings.
• Lead the customer onboarding process by leveraging internal resources and teams.
• Manage an assigned portfolio while prioritizing new business development and closing deals.
• Develop a strong understanding of all service offerings to deliver integrated logistics solutions.
• Stay aligned with strategic direction and market signals to capture business opportunities.
• Communicate key market trends, pricing shifts, and policy changes to the assigned portfolio.
• Partner with Customer Service, Commercial Planning, Product, and other teams to keep customer needs and market insights current.
• Keep sales systems and reporting accurate and up to date.

Requirements:

• 5+ years of shipping/logistics experience, including 2–3 years in quota-carrying sales and specifically in the Asian market.
• Solid knowledge of ocean freight, air freight, customs, trucking, cross-border trucking, and general logistics services.
• Fluency in Khmer, English, and Chinese.
• Strong understanding of the Asian market landscape with executive-level communication, negotiation, and presentation skills.
• Proven ability to build lasting relationships with decision-makers and key influencers.
• Self-motivated, resilient, and adaptable in a fast-paced international environment.

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We are seeking an experienced Sales Manager to build and scale our business across our full range of logistics services,including Ocean, Air Freight, Customs, Trucking, and Warehousing,identifying high-potential clients and closing deals. You'll be part of a high-performing team and in the driver's seat to grow our presence in the market, providing tech-enabled logistics solutions that address customer needs.

You Will Be:

• Acquire new clients and expand market presence across Ocean, Air Freight, Customs, Trucking, and Warehousing services.
• Research target markets and industries to identify potential business opportunities.
• Drive revenue growth by closing new business across all product offerings.
• Prospect for prospective clients through direct outreach and collaboration with the Sales Development Representative (SDR) team.
• Assess the client needs to deliver tailored logistics solutions.
• Present service capabilities and value propositions in client meetings.
• Coordinate with internal teams to ensure seamless client onboarding.
• Manage account portfolios with a primary focus on driving new sales across all core service lines.
• Maintain comprehensive knowledge of Flexport services to offer end-to-end logistics solutions.
• Monitor market trends and strategic priorities to capitalize on immediate and long-term opportunities.
• Inform clients of key industry developments, pricing updates, and policy changes.
• Collaborate with cross-functional teams to align commercial strategies with customer requirements and market conditions.
• Maintain accurate records in sales systems to support operational analysis and reporting.

You Should Have:

• 5+ years of shipping/logistics experience, including 2–3 years in quota-carrying sales.
• Solid knowledge of ocean freight, air freight, customs, trucking, cross-border trucking, and general logistics services.
• Fluency in Khmer and English is required; proficiency in Chinese is a plus.
• Strong understanding of the local market landscape with executive-level communication, negotiation, and presentation skills.
• Proven ability to build lasting relationships with decision-makers and key influencers.
• Self-motivated, resilient, and adaptable in a fast-paced international environment.

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As an Ocean Planning Associate at Flexport, you will be crucial in achieving the company's growth goals by supporting new business, current operations, and future ocean services development.

Responsibilities

• Execute end-to-end planning and booking of ocean freight shipments within a regional network, including origin intermodal movements.
• Serve as the primary escalation point for issue resolution and process improvement internally and externally for specific trade lanes or carriers.
• Coordinate daily operations with various teams such as Account Management, Ocean Execution, Allocation and Procurement, ROM, and Ocean Carriers.
• Maintain accurate FMT data, including allocation, sailing schedules, cut-off dates, etc.
• Handle pre-bookings, support trial shipments, and manage rollover lists as necessary.
• Develop best practices, enhance functions, conduct automation studies, and provide feedback to tech/engineering teams.
• Analyze data on utilization and forecasts versus allocation.
• Resolve exceptions and escalations in a timely manner based on agreed SLAs.
• Foster local carrier relationships, including attending carrier meetings and collecting market intelligence.
• Collaborate with Ocean Procurement and Allocation & Yield on allocation planning and escalation handling.
• Prepare forecasts and request soft allocations to secure space for clients.
• Optimize net revenue steering and deadfreight performance management.
• Monitor performance on OTE and other relevant metrics.
• Continuously improve processes.
• Undertake additional projects and duties as assigned.

Requirements

• Bachelor's degree in logistics, supply chain, business, or related fields.
• At least 5 years of experience in ocean operations or related roles in freight forwarding/logistics.
• Strong written and spoken English skills; proficiency in Chinese is a plus.
• Detail-oriented with a structured approach and eagerness to learn about global supply chain operations.
• Customer-focused mindset with the ability to provide first-class customer service.

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The Ocean Operations Associate role at Flexport is critical to making global trade easy for everyone. You will work directly with partners within your region, including account management and customs teams, subcontractors, carriers, terminals, and trucking providers.

Responsibilities

• Execute booking and documentation processes with clients and carriers
• Troubleshoot and escalate shipment exceptions in a timely manner
• Collaborate with Flexport's Account Management and Planning teams to ensure effective end-to-end export processes
• Coach junior specialists on daily tasks
• Plan and execute special freight operations, such as DG and reefer
• Assist Senior Associates with new business/process implementation, new projects, and new tasks
• Provide expertise to internal and external clients to help them make informed decisions
• Uphold high operational quality and service standards, guided by company values
• Identify business process and software capability needs to scale the growing team while improving quality, service, efficiency, and regulatory compliance
• Contribute to developing and implementing procedures and systems to differentiate Flexport's operations from the industry

Requirements

• Bachelor's degree in Logistics, Supply Chain, Business, or a related field
• At least 2 years of experience in ocean operations or related roles in freight forwarding/logistics
• Strong written and spoken English skills; Chinese language skills are a plus
• Detail-oriented, structured, and eager to learn about global supply chain operations
• Customer-focused mindset with a commitment to providing excellent customer service

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This role combines hands-on operations, customer service, and documentation work , helping deliver seamless supply chain execution while driving efficiency, volume growth, and profitability across our Vietnam gateway.

Responsibilities:

• Execute end-to-end air shipments
• Receive booking, contact with shipper/consignee and agent to arrange the shipment within SOP's provided
• Input data into system to create file, completing Mawb and Hawbs, ensure correct & on time handling of files, file AMS or submit EDI (FHL/FWB) as required
• Timely invoicing to clients/ agents as well as checking and confirm incoming invoice of sub-contractors on time & correctly
• Customer service by following up on customer advices/request or claim and feedback to customer and overseas and make respective shipment arrangement
• Inform senior/manager if any irregularities or problems that require assistance and to feedback on subcontractors's standards and services
• Ensure all operational activities comply with international shipping regulations, company policies, and customer SOPs
• Handle customers statistics and reports or any special request for improve system
• Support data and system accuracy: Keep Flexport systems updated to meet KPIs and maintain high-quality data
• Collaborate across teams: Work closely with account managers and customs teams to ensure smooth operations and a great customer experience
• Drive improvement: Identify and suggest process enhancements to increase efficiency and quality
• Take ownership: Support teammates and take on additional tasks when needed/ required

Requirements:

• Bachelor’s degree in logistics, supply chain, business, or related fields
• 1–2 years of experience in air operation or related roles in freight forwarding/logistics
• Fluent in Vietnamese, with good written and spoken communication. Good communication of written and spoken English
• Detail-oriented, structured, and eager to learn global supply chain operations
• Customer-focused mindset: respond promptly and professionally to customer needs, answering calls and dealing with customer queries, providing first-class customer service at all times
• We are looking for candidates who are flexible and open to work on weekends

What You’ll Gain:

• Deep expertise in air freight operations (imports, exports, intermodal)
• Hands-on exposure to international logistics systems (carriers, customs, warehouses)
• Opportunity to grow into Senior Associate, Team Leader, or Account Management roles as Flexport Vietnam scales
• Be part of a fast-growing international company with training and development from global experts

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