As a Night Host, you will be responsible for providing exceptional service to our guests, answering their queries, and ensuring their stay with us is unforgettable.

Key responsibilities include:

• Attending to clients according to the brand style
• Providing various information to guests as needed
• Conducting night audits
• Ensuring guest safety and wellbeing
• Maintaining organisation of social areas

You will be expected to put our guests at the heart of everything you do, delivering a unique and memorable experience.

Qualifications:

• Experience in customer service or hospitality
• Good communication skills and ability to work collaboratively as part of a team
• Proactive approach with a commitment to guest satisfaction
• Knowledge of English and/or Spanish is desirable
• Availability to work night shifts is required

Job Data by YubHub.

As an Anfitrião de Hospedagem, you will be responsible for:

• Attending to clients according to the brand style
• Providing various information according to guest needs and essential area practices
• Performing check-in and check-out procedures
• Conducting night audit activities (for midnight shifts)
• Handling billing and reservations
• Managing phone and WhatsApp communications
• Issuing fiscal notes
• Ensuring client safety and well-being
• Organizing social areas

You should have:

• Good communication skills
• Ability to resolve problems with ease and balance in unexpected situations
• Sense of organization and responsibility
• Openness to change and adaptation to different profiles

Job Data by YubHub.