{"version":"0.1","company":{"name":"YubHub","url":"https://yubhub.co","jobsUrl":"https://yubhub.co/jobs/city/pasay/"},"x-facet":{"type":"city","slug":"pasay","display":"Pasay","count":5},"x-feed-size-limit":100,"x-feed-sort":"enriched_at desc","x-feed-notice":"This feed contains at most 100 jobs (the most recently enriched). For the full corpus, use the paginated /stats/by-facet endpoint or /search.","x-generator":"yubhub-xml-generator","x-rights":"Free to redistribute with attribution: \"Data by YubHub (https://yubhub.co)\"","x-schema":"Each entry in `jobs` follows https://schema.org/JobPosting. YubHub-native raw fields carry `x-` prefix.","jobs":[{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_d3fe60e0-948"},"title":"Senior Client Care Consultant (Hybrid Production & Shift Operations Lead)","description":"<p>Visa&#39;s Elite Care team is seeking a Senior Client Care Consultant to support Visa Acceptance Solutions for merchants, partners, and clients globally. This hybrid role combines hands-on production support (50-60%), technical expertise, and operational shift leadership (40-50%).</p>\n<p>The successful candidate will maintain an active production workload while serving as the designated shift escalation and operational lead during assigned coverage hours. Responsibilities include:</p>\n<p><strong>Production Support &amp; Technical Expertise</strong></p>\n<ul>\n<li>Manage an assigned portfolio of production support cases while meeting established productivity and quality expectations.</li>\n<li>Serve as a CyberSource and Acceptance Solutions technical subject matter expert for merchants, partners, and internal stakeholders.</li>\n<li>Troubleshoot complex payment processing, API, eCommerce, transaction, configuration, and platform-related issues.</li>\n<li>Own and drive resolution of critical client-impacting incidents and escalations.</li>\n<li>Provide technical guidance, implementation support, and best practices to clients and internal teams.</li>\n<li>Support major incident management activities, operational bridge calls, and client communications.</li>\n</ul>\n<p><strong>Shift Supervision &amp; Operational Leadership</strong></p>\n<ul>\n<li>Serve as the designated shift lead during assigned coverage periods while continuing to manage production work.</li>\n<li>Monitor queue health, service levels, aging cases, backlog trends, workload distribution, and operational risks throughout the shift.</li>\n<li>Coordinate escalation management and facilitate timely engagement of Product, Technology, Operations, and Leadership teams.</li>\n<li>Proactively identify service-level risks and execute mitigation actions to maintain operational performance.</li>\n<li>Provide real-time guidance and support to consultants handling complex issues and escalations.</li>\n<li>Partner with Workforce Management and Command Center teams to address staffing, coverage, and service-level challenges.</li>\n<li>Support shift handoffs and ensure continuity of service across global Follow-the-Sun operations.</li>\n</ul>\n<p><strong>Requirements</strong></p>\n<ul>\n<li>5+ years of experience in technical support, payment operations, client services, software support, incident management, or a related field.</li>\n<li>Excellent written and verbal 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response times, productivity, and client satisfaction metrics.</li>\n</ul>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">Job Data by <a href=\"https://yubhub.co\">YubHub</a>.</p>","url":"https://visa.wd5.myworkdayjobs.com/en-US/Visa/job/PH---Pasay-Philippines---Manila/Sr-Consultant--Elite-Care_REF089372W","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Visa","sameAs":"https://visa.com","logo":"https://logos.yubhub.co/visa.com.png"},"x-apply-url":"https://visa.wd5.myworkdayjobs.com/en-US/Visa/job/PH---Pasay-Philippines---Manila/Sr-Consultant--Elite-Care_REF089372W","x-work-arrangement":"hybrid","x-experience-level":"senior","x-job-type":"full-time","x-salary-range":null,"x-skills-required":["technical support","payment operations","client services","incident management","analytical skills","troubleshooting","communication","decision-making"],"x-skills-preferred":["CyberSource","payment gateways","eCommerce platforms","API technologies","web 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leadership, stakeholder-management"},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_ca79e2b4-7aa"},"title":"Licensing Consultant","description":"<p>The Licensing Consultant is responsible for managing Visa technical and business resources required to implement new and add-on Visa products and services.</p>\n<p>Key Responsibilities:</p>\n<ul>\n<li>Provide customized consultative support on license requests of mid to high complexity, applying in-depth knowledge of Visa Bylaws, Rules, eligibility criteria, and regulatory requirements.</li>\n<li>Offer upfront licensing consultancy to address and manage client expectations and clarify requirements for onboarding.</li>\n<li>Work closely with client-facing teams to provide guidance and support to prospective and current clients on licensing and onboarding queries, including business expansions.</li>\n<li>Coordinate internally with Onboarding and Implementation functions and other stakeholders to improve client onboarding experience and service offerings.</li>\n<li>Monitor all license application workstreams across key stakeholders and update status in relevant systems.</li>\n<li>Execute requests related to administration of clients&#39; licensing lifecycle, including sponsorship options, license upgrades/downgrades, mergers, acquisitions, and terminations.</li>\n<li>Present to client and internal stakeholders on licensing processes, timings, and expectations, including creation and customization of materials.</li>\n<li>Formulate recommendations and refer cases to management, identifying unusual scenarios or potential risks.</li>\n<li>Provide training to new staff and partners to build awareness of licensing and facilitate smooth execution of requests.</li>\n<li>Contribute to business requirements and enhancement requests for tools and systems, and perform acceptance testing.</li>\n<li>Manage communication channels for licensing resources to ensure they are up to date, client-focused, and effective.</li>\n</ul>\n<p>Qualifications:</p>\n<ul>\n<li>8 or more years of relevant work experience with a Bachelor&#39;s Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD.</li>\n<li>Experience in client-facing roles within the financial services or payment industry.</li>\n<li>Experience in managing high volume of work with attention to detail and meeting deadlines.</li>\n<li>Experience in supporting operational activities and delivering process efficiencies.</li>\n<li>Experience in project management and supporting clients in implementing new products in a payment processing environment.</li>\n<li>Experience in using Microsoft Office, including Outlook, Word, Excel, and PowerPoint.</li>\n<li>Experience in working cross-culturally and in remote situations.</li>\n<li>The role requires the ability to work independently and within a global team - willingness to work a flexible schedule to include weekends, possible holidays and overtime when needed. (24/7 operations, rotating and shifting schedules)</li>\n</ul>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">Job Data by <a href=\"https://yubhub.co\">YubHub</a>.</p>","url":"https://visa.wd5.myworkdayjobs.com/en-US/Visa/job/PH---Pasay-Philippines---Manila/Licensing-Consultant_REF089238W","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Visa","sameAs":"https://visa.com","logo":"https://logos.yubhub.co/visa.com.png"},"x-apply-url":"https://visa.wd5.myworkdayjobs.com/en-US/Visa/job/PH---Pasay-Philippines---Manila/Licensing-Consultant_REF089238W","x-work-arrangement":"hybrid","x-experience-level":"senior","x-job-type":"full-time","x-salary-range":null,"x-skills-required":["Microsoft Office","project management","client-facing","payment processing","financial services"],"x-skills-preferred":["Visa databases and workflow tools","process improvement","training others","synthesizing technical information"],"x-benefits":[],"x-licences":[],"x-visa-sponsorship":"unknown","x-visa-sponsorship-text":null,"x-work-authorisation":"unknown","x-work-authorisation-text":null,"datePosted":"2026-10-22T00:00:00.000Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Pasay, Philippines - Manila"}},"employmentType":"FULL_TIME","occupationalCategory":"Consulting","industry":"Finance","skills":"Microsoft Office, project management, client-facing, payment processing, financial services, Visa databases and workflow tools, process improvement, training others, synthesizing technical information"},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_5440bff3-f2e"},"title":"Software Development Engineer in Test (SDET) Lead","description":"<p>We are seeking a highly skilled Software Development Engineer in Test (SDET) Lead to join our team at Visa. As a lead, you will be responsible for developing, applying, and maintaining quality standards for company products. You will develop and execute software test plans, analyze and write test standards and procedures, maintain documentation of test results, and recommend corrective action.</p>\n<p>Key Responsibilities:</p>\n<ul>\n<li>Lead, mentor, and manage teams of Software Development Engineers in Test (SDETs) across multiple cross-functional teams and vertical domains.</li>\n<li>Drive quality excellence and best engineering practices, collaborating with QA engineers, software engineers, and engineering managers to build high-quality architectures and systems.</li>\n<li>Manage productivity, resource allocation, and work estimation for SDETs, ensuring the overall quality of engineering output.</li>\n<li>Hire, retain, and develop top QA talent, investing in the career development of software test engineers.</li>\n<li>Define and execute QA strategy and roadmaps in partnership with product management and the Head of QA.</li>\n<li>Champion change and continuous improvement in QA processes, leveraging automation and AI advancements.</li>\n<li>Communicate risks, successes, and missteps, representing the QA organization in the wider engineering and tech community.</li>\n<li>Ensure compliance with industry standards and regulations, maintaining thorough documentation and reporting on team performance and testing processes.</li>\n<li>Collaborate with cross-functional teams to deliver high-quality products and services that meet client and end-user needs.</li>\n</ul>\n<p>Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.</p>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">Job Data by <a href=\"https://yubhub.co\">YubHub</a>.</p>","url":"https://visa.wd5.myworkdayjobs.com/en-US/Visa/job/PH---Pasay-Philippines---Manila/Senior-Manager--Testing-Support_REF089633W","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Visa","sameAs":"https://www.visa.com","logo":"https://logos.yubhub.co/visa.com.png"},"x-apply-url":"https://visa.wd5.myworkdayjobs.com/en-US/Visa/job/PH---Pasay-Philippines---Manila/Senior-Manager--Testing-Support_REF089633W","x-work-arrangement":"hybrid","x-experience-level":"senior","x-job-type":"full-time","x-salary-range":null,"x-skills-required":["Agile processes","Cloud-native architectures","API testing","Contract testing","Java","JavaScript","Python","Ruby","Scala","Web applications","Web services","Unit testing","RDBMS technology","Continuous Integration","Continuous Delivery","GIT","Bitbucket","Jenkins"],"x-skills-preferred":["Accessibility testing tools","Performance testing tools","Cloud-based applications","SAAS applications","Financials/payments industry"],"x-benefits":[],"x-licences":[],"x-visa-sponsorship":"unknown","x-visa-sponsorship-text":null,"x-work-authorisation":"unknown","x-work-authorisation-text":null,"datePosted":"2026-10-22T00:00:00.000Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Pasay, Philippines - Manila"}},"employmentType":"FULL_TIME","occupationalCategory":"Engineering","industry":"Finance","skills":"Agile processes, Cloud-native architectures, API testing, Contract testing, Java, JavaScript, Python, Ruby, Scala, Web applications, Web services, Unit testing, RDBMS technology, Continuous Integration, Continuous Delivery, GIT, Bitbucket, Jenkins, Accessibility testing tools, Performance testing tools, Cloud-based applications, SAAS applications, Financials/payments industry"},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_ad693c4f-4fa"},"title":"Business Analyst for Client Experience","description":"<p>The Business Analyst for Client Experience is an individual contributor responsible for supporting Client Experience initiatives. The ideal candidate will possess the ability to solve complex problems and identify innovative solutions using data-driven problem-solving tools and methodologies.</p>\n<p>Having expertise in the following areas is advantageous:</p>\n<ul>\n<li>Python for production-quality machine learning coding</li>\n<li>Data structures and algorithms, computational complexity fundamentals</li>\n<li>SQL for extraction, joins, and feature pulls</li>\n<li>Building and maintaining data pipelines supporting machine learning workflows</li>\n</ul>\n<p>Key Responsibilities:</p>\n<ul>\n<li>Collaborate with Client Services leadership, including Go-to-Market Services, Client Care, Regional Client Services leaders, Technology teams, and survey vendors to support Client Experience Net Promoter Score (NPS) survey initiatives.</li>\n<li>Utilise data analytics to provide actionable insights aimed at improving NPS survey management and returns.</li>\n<li>Demonstrate strong project management skills to address issues and lead process improvements.</li>\n<li>Develop executive communications that effectively convey the state of Client Experience surveys.</li>\n</ul>\n<p>Visa requires at least 3 days in the office, with expectations to be confirmed by your Hiring Manager.</p>\n<p><strong>Qualifications</strong></p>\n<p>Basic Qualifications:</p>\n<ul>\n<li>2 or more years of work experience with a Bachelor’s Degree or an Advanced Degree.</li>\n<li>Experience in team building, coaching, and performance management.</li>\n<li>Experience in delegating tasks and responsibilities to team members.</li>\n<li>Experience in managing projects and time, introducing innovative ideas and processes.</li>\n<li>Experience in setting and accomplishing goals with high standards.</li>\n<li>Experience in taking initiative and working independently, taking ownership of outcomes.</li>\n<li>Experience in using communication skills to inspire, influence, and motivate others.</li>\n<li>Experience in adapting to shifting priorities and challenges.</li>\n<li>Experience in relationship management with key stakeholders and peers.</li>\n<li>Experience in knowledge management and content development.</li>\n<li>Experience with documentation and knowledge management tools.</li>\n</ul>\n<p>Preferred Qualifications:</p>\n<ul>\n<li>Expertise in Data Analytics using artificial intelligence and machine learning models.</li>\n<li>3 or more years of work experience with a Bachelor’s Degree or more than 2 years of work experience with an Advanced Degree.</li>\n<li>Experience with content standards, style guides, and templates.</li>\n<li>Ability to analyse the impact of product changes and feature launches on business processes and related knowledge.</li>\n</ul>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">Job Data by <a href=\"https://yubhub.co\">YubHub</a>.</p>","url":"https://visa.wd5.myworkdayjobs.com/en-US/Visa/job/PH---Pasay-Philippines---Manila/Client-Services-CX-Analyst_REF088086W","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Visa","sameAs":"https://visa.com","logo":"https://logos.yubhub.co/visa.com.png"},"x-apply-url":"https://visa.wd5.myworkdayjobs.com/en-US/Visa/job/PH---Pasay-Philippines---Manila/Client-Services-CX-Analyst_REF088086W","x-work-arrangement":"hybrid","x-experience-level":"senior","x-job-type":"full-time","x-salary-range":null,"x-skills-required":["Python","data structures","algorithms","SQL","data pipelines","project management","communication skills","team building","coaching","performance management"],"x-skills-preferred":["AI","machine learning","data analytics","content standards","style guides","templates"],"x-benefits":[],"x-licences":[],"x-visa-sponsorship":"unknown","x-visa-sponsorship-text":null,"x-work-authorisation":"unknown","x-work-authorisation-text":null,"datePosted":"2026-10-23T00:00:00.000Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Pasay, Philippines - Manila"}},"employmentType":"FULL_TIME","occupationalCategory":"Data Science","industry":"Finance","skills":"Python, data structures, algorithms, SQL, data pipelines, project management, communication skills, team building, coaching, performance management, AI, machine learning, data analytics, content standards, style guides, templates"},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_bce6fa71-9fc"},"title":"Consultant, Learning & Development","description":"<p>Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.</p>\n<p>The Consultant, Learning &amp; 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