Responsibilities:

• Oversee the piercing customer journey from start to finish
• Provide calm and professional demeanor in piercing services
• Act as an ambassador of Mejuri and promote customer awareness about the brand
• Build a strong clientele in the local market
• Ensure insights and opportunities are communicated back to the Store Manager and Store Services
• Work closely with the Store Manager to improve the flow and process of the Mejuri piercing studio
• Update the schedule and online booking service
• Explain proper aftercare to each client
• Thoroughly explain service procedures and risks to clients
• Identify any medical concerns that may prevent piercing
• Lead by example and validate the quality of the in-store customer experience
• Ensure positive customer experience and promotion of services offerings
• Oversee and manage all aspects of the piercing studio
• Support inventory management and feedback with Operations Lead and Store Services team
• Ensure health and safety standards are maintained
• Uphold legal compliance in all customer interactions
• Remain knowledgeable on Mejuri products and become an expert on the piercing jewelry assortment
• Support the check-up and downsizing process for each individual client
• Style, stack, and suggest products for piercing clients
• Build piercing appointment occupancy
• Communicate with Store Services to order necessary piercing equipment
• Ensure all legislated paperwork and client record keeping is met and maintained

Requirements:

• 2+ years of experience with needle piercing
• Experience working with threadless jewelry
• Up-to-date with First Aid and Blood-borne Pathogens OSHA Certifications
• Experience working with an autoclave or statim
• Have or be registrable with local law enforcement or meet requirements by area for permits
• Understanding of local market piercing law requirements
• Strong knowledge of health and safety protocols surrounding piercing procedures
• Demonstrated understanding of service excellence in a consumer environment
• Excellent communication and customer service skills
• Desire to work in a fast-paced, entrepreneurial environment

Benefits:

• Keep 100% of tips earned
• Regular feedback via performance reviews
• Robust in-house retail learning program
• Generous product discount

Compensation: $27-$35 per hour based on experience and qualifications

Job Data by YubHub.

The successful candidate will be responsible for cleaning and sanitising all areas of the shopping centre, including customer toilets, floor areas, and cabins. This will involve using various cleaning equipment and machinery, such as ride-on floor machines, hoovers, and mops.

Key responsibilities:

• Clean and sanitise all areas of the cabins and customer toilets
• Ensure all customer toilets are fully stocked with paper, soap, etc. and all items are fully functional
• Clean all floor areas, conducting hoovering, sweeping, and mopping
• Use machinery and equipment in line with training and maintaining H&S compliance
• Remove chewing gum
• Conduct ad-hoc tasks in connection with business requirements
• Assist in the case of fire evacuation or other major/minor incidents

Requirements:

• Enjoy working as part of a team and ability to work independently
• Excellent time management skills
• Smart and well-presented
• High level of customer care awareness
• Available for 6am starts and/or 8pm finish

Benefits:

• 24/7 GP access for you and your immediate family
• Mental health support and life event counselling
• Get Fit programme
• Financial and legal support
• Cycle to work scheme
• Access to Perks at Work, our innovative employee app

Job Data by YubHub.