As a Brigade Chef, you will be responsible for:

• Organising the reception and care of clients, ensuring their stay runs smoothly
• Building high-quality relationships with clients to foster loyalty
• Anticipating and addressing client needs
• Contributing to the achievement of qualitative and quantitative objectives within your department
• Implementing brand and Group projects and identity
• Supervising the work of receptionists and participating in their professional development
• Representing the hotel's image

In terms of technical skills, you will:

• Participate in, organise, and supervise operations related to client check-in and departure
• Ensure the application of pricing policy and internal audit procedures
• Guarantee the smooth transmission of necessary information to other departments and team members
• Monitor the quality of services offered, through client feedback and quality audits
• Handle complaints and provide swift solutions

You will also focus on:

• Sales and revenue growth
• Team management and motivation
• Hygiene and safety protocols

Requirements:

• Bac to Bac +2 level education
• 1-2 years of experience as a receptionist
• Professional computer skills, particularly with Opera Cloud and Resaweb
• Professional English language proficiency

We offer:

• Full-time CDI contract, 39 hours per week
• Collective interest-sharing and profit-sharing scheme
• ALL Heartists card, providing access to numerous benefits within the Accor network
• Health insurance and life insurance
• 50% reimbursement of transportation costs
• Uniform provided and maintained
• On-site parking available
• Easy access by public transport, including Tramway T7

Job Data by YubHub.

Responsibilities:

• Provide a warm, professional, and efficient welcome, adhering to the establishment's quality standards.
• Perform check-in and check-out procedures, as well as administrative tasks on OPERA CLOUD.
• Accompany guests throughout their stay and ensure their well-being.
• Personalize customer relationships to enhance guest satisfaction and loyalty.
• Monitor stays and transmit important information to teams and hotel services.
• Verify guarantees and handle necessary administrative follow-up.
• Collaborate closely with various departments: floors, technical, food and beverage, etc.
• Respond to phone calls and handle reservation requests.
• Address guest requests and complaints promptly and professionally, ensuring follow-up.
• Participate in projects assigned by management.
• Apply brand and establishment-defined procedures and standards.

Qualifications:

• Previous successful experience in reception or the hospitality industry.
• Good command of English, both written and spoken.
• Knowledge of OPERA CLOUD and RESAWEB is desirable.

Your profile:

• Friendly, dynamic, and customer-focused.
• Excellent presentation and interpersonal skills.
• Welcoming attitude and genuine service culture.
• Listening skills, courtesy, and a smile in all circumstances.
• Reactivity, rigor, and organizational sense.
• Autonomy and teamwork spirit.
• Commercial sense and ability to identify customer expectations.
• A true Heartist spirit!

Additional Information:

• Full-time permanent contract – 39 hours per week.
• Night bonus (€170 for a complete month).
• 13th month (one-year seniority condition).
• Collective profit-sharing and participation based on results.
• ALL Heartists card offering numerous advantages within the Accor network.
• Health insurance and foresight.
• 50% reimbursement of transportation subscription.
• Uniform provided and maintenance covered.
• On-site parking available.
• Hotel easily accessible by public transport, including Tramway T7 – Hélène Boucher stop.

Job Data by YubHub.

As a Polyvalent Server, you will work 18 hours a week in a dynamic environment where customer satisfaction, autonomy, and teamwork are essential. Your main responsibilities will include:

Morning Service - Breakfast Buffet

• Greet clients with courtesy and professionalism.
• Prepare and set up the breakfast buffet (drinks, pastries, fresh products, etc.).
• Ensure regular replenishment of the buffet throughout the service.
• Provide hot beverages and respond to specific client requests.
• Clear, clean, and reset tables.

Lunch and Evening Service - Restaurant

• Welcome and seat clients.
• Take orders and advise on the menu.
• Provide table service in the dining area.
• Process payments (cash, card, client billing).
• Clear, reset, and restore the dining area after each service.

Common Tasks

• Maintain a clean, welcoming, and hygiene-compliant dining area.
• Monitor expiration dates and adhere to food safety regulations (HACCP).
• Participate in cleaning, tidying, and restoring the dining area and offices after each service.
• Report any anomalies or restocking needs to management.

Requirements:

• Previous experience in hospitality or service is desirable.
• Excellent customer service skills and presentation.
• Dynamic, punctual, and team-oriented.
• Organized and able to work independently.
• Effective stress management during peak periods.
• Knowledge of hygiene and food safety regulations.
• Proficiency in English is an asset; additional foreign language skills are appreciated.

What We Offer:

• Part-time CDI contract, 18 hours per week.
• 13-month salary (after one year of service).
• Collective profit-sharing and participation schemes.
• ALL Heartists card with numerous benefits within the Accor network.
• Health insurance and accident coverage.
• 50% reimbursement of transportation costs.
• Uniform provided and maintained.
• On-site parking available.
• Easy access by public transport, including Tramway T7 - Hélène Boucher stop.

Job Data by YubHub.

As a Chef de Partie, you will be responsible for:

• Production culinaire: ensuring the production of dishes in your section, respecting technical sheets and quality standards, presenting and serving dishes at the correct temperature, and sending them out within deadlines.
• Encadrement et esprit d'équipe: leading and supporting kitchen staff, organising and controlling work to ensure smooth service, creating a positive and collaborative work atmosphere, and contributing to team member training and development.
• Gestion et maîtrise des coûts: applying technical sheets to achieve service objectives, limiting waste and raw material losses, and following internal procedures and controls.
• Hygiène et sécurité: maintaining a clean workstation, adhering to food safety and hygiene rules (HACCP), and applying safety guidelines and good equipment usage practices.

Requirements:

• CAP/BEP qualification
• 1-2 years of experience as a confirmed commis or demi-chef de partie

Benefits:

• Full-time CDI contract (39 hours/week)
• 13-month salary (after one year of seniority)
• Collective interest-sharing and participation schemes
• ALL Heartists card with numerous advantages within the Accor network
• Health insurance and providence
• 50% reimbursement of transport subscription
• Uniform provided and maintained
• On-site parking available
• Easy access by public transport (Tramway T7 - Hélène Boucher stop)

Job Data by YubHub.

As a Night Receptionist, you will contribute to providing a warm, personalized, and memorable experience for each guest from arrival to departure.

Responsibilities:

• Provide a warm, professional, and efficient welcome, adhering to the establishment's quality standards.
• Perform check-in and check-out procedures and administrative operations on OPERA CLOUD.
• Accompany guests throughout their stay and ensure their well-being.
• Personalize customer relationships to contribute to their satisfaction and loyalty.
• Monitor stays and transmit important information to teams and hotel services.
• Verify guarantees and ensure necessary administrative follow-up.
• Collaborate closely with various services: floors, technical, catering, etc.
• Respond to phone calls and handle reservation requests.
• Address customer requests and complaints with reactivity and professionalism, and follow up.
• Participate in projects assigned by management.
• Apply procedures and standards defined by the brand and establishment.

Qualifications:

• You are primarily a smiling, dynamic, and customer-oriented person.
• Ideally, you have previous successful experience in reception or the hospitality sector.
• Good mastery of English, both spoken and written.
• Knowledge of OPERA CLOUD and RESAWEB is appreciated.

Your qualities:

• Excellent presentation and very good interpersonal skills.
• Sense of welcome and genuine service culture.
• Listening, courtesy, and smile in all circumstances.
• Reactivity, rigor, and sense of organization.
• Autonomy and teamwork spirit.
• Commercial sense and ability to identify customer expectations.
• A true Heartist spirit!

Additional Information:

• Full-time CDI contract – 39 hours per week.
• Night bonus (€170 for a complete month).
• 13th month (one-year seniority condition).
• Collective profit-sharing and participation, based on results.
• ALL Heartists card giving access to numerous advantages within the Accor network.
• Mutual insurance and foresight.
• 50% reimbursement of transport subscription.
• Uniform provided and maintenance covered.
• On-site parking available.
• Hotel easily accessible by public transport, including Tramway T7 – Hélène Boucher stop.

Job Data by YubHub.

As a Brigade Chef, you will be responsible for:

• Organising customer reception and ensuring a smooth stay
• Building strong relationships with customers to encourage loyalty
• Anticipating and meeting customer needs
• Contributing to achieving quality and quantitative objectives
• Implementing brand and group projects
• Supervising and developing the skills of receptionists
• Representing the hotel's image

In terms of technical skills, you will:

• Participate in and supervise customer reception and departure operations
• Ensure the application of pricing policy and internal audit procedures
• Transmit necessary information to other services and team members
• Monitor customer feedback and resolve complaints

You will also be responsible for:

• Managing and developing your team's motivation and skills
• Ensuring a clean and safe working environment
• Applying hotel safety rules and environmental policies

We offer:

• A full-time CDI contract with 39 hours per week
• Collective interest-sharing and profit-sharing schemes
• An ALL Heartists card providing access to numerous benefits within the Accor network
• Health insurance and accident cover
• 50% reimbursement of transport costs
• Uniform provided and maintained
• On-site parking available
• Easy access by public transport, including Tramway T7

If you have a passion for delivering excellent customer service, are proactive and motivated, and have previous experience as a receptionist, we would love to hear from you!

Job Data by YubHub.