As a Shift Supervisor at CVS Health, you will be a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service.

Responsibilities

Management

• Work effectively with store management and store crews
• Supervise the store’s crew through assigning, directing and following up of all activities
• Effectively communicate information both to and from store management and crews

Customer Service

• Assist customers with their questions, problems and complaints
• Promote CVS customer service culture (greet, offer help, and thank)
• Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers
• Maintain customer/patient confidentiality

Merchandise/Presentation

• Price merchandise
• Stock shelves
• Execute the displays, sign and inventory of weekly, promotional, and seasonal merchandise
• Execute the display and maintenance of off-shelf merchandise
• Reset departments following POGs

Requirements

• Deductive reasoning ability, analytical skills and computer skills
• Advanced communication skills and supervision skills
• Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Preferred Qualifications

• Experience as a retail supervisor

Education

• High School diploma or equivalent preferred but not required

Anticipated Weekly Hours

• 25

Time Type

• Part time

Pay Range

• $16.50 - $24.00

Benefits

• This part-time position is eligible for a range of benefits and programs that support the physical, emotional, and financial well-being of colleagues. Depending on hours worked and eligibility, the benefits for this position include dental, vision, wellness resources, employee discounts, access to certain voluntary benefits, and other programs.

Job Data by YubHub.

As a Pharmacy Technician, you will support the pharmacy team in delivering operational and service excellence within your store. Technicians are often the first point of contact to assist patients and customers to deliver an exceptional experience.

Responsibilities:

• Living our purpose by following all company SOPs at each workstation to help Pharmacists manage and improve patient health
• Following pharmacy workflow procedures at each pharmacy workstation for safe and accurate prescription fulfillment
• Contributing to positive patient experiences by showing empathy and genuine care
• Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team
• Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback
• Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic
• Understanding and complying with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles
• Delivering additional patient health care services, where allowable by law and supported by required training and certification

Where permissible, the Pharmacy Technician may also support immunizations, which includes the following responsibilities:

• Completing additional licensure and training requirements, in compliance with state Board of Pharmacy regulations, to obtain Technician Immunizer status
• Educating patients about the importance of vaccines and referring patients to the Pharmacist-on-duty for vaccination questions
• Monitoring for, and responding to, adverse reactions
• Reviewing and collecting patient information
• Monitoring and managing vaccine supplies

Requirements:

• Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy
• State-level licensure and national certification requirements vary by state
• Regular and predictable attendance, including nights and weekends
• Ability to complete required training within designated timeframe
• Attention and Focus, Customer Service and Team Orientation, Communication Skills, Mathematical Reasoning, Problem Resolution, Physical Demands

Preferred Qualifications:

• 1-3 years previous experience as a Pharmacy Technician
• Previous experience in a pharmacy, retail, medical, or customer service setting
• Ability to work in the home store, and across the market in other locations, to meet business needs

Benefits:

• Comprehensive and competitive mix of pay and benefits
• Eligible for dental, vision, wellness resources, employee discounts, access to certain voluntary benefits, and other programs

Anticipated Weekly Hours: 20 Time Type: Part-time Pay Range: $16.50 - $25.00

Job Data by YubHub.