As a Reception Agent, you will take care of guests from arrival to departure, ensuring a memorable experience.

Responsibilities:

• Greet, check-in, respond to requests, and settle accounts while providing exceptional service
• Take initiative to add a personalized experience
• Proudly promote hotel facilities, looking for opportunities to enhance a guest's stay through up-selling

Qualifications:

• Previous experience in customer service, preferably in a hotel or hospitality environment
• Proficiency in computer systems and hotel management software
• Excellent verbal and written communication skills
• Strong organizational and multitasking abilities

Benefits:

• Accommodation in a shared apartment
• Daily transportation between accommodation and hotel
• Two meals per day on working days
• Round-trip flight tickets from home country, including airport transfers

Job Data by YubHub.

As a Multi-Skilled Plumber-Handyman, you will be responsible for maintaining, repairing, installing, and improving plumbing systems, fixtures, fittings, and general building elements throughout the hotel.

Plumbing & Water Systems

• Carry out general plumbing, repair, installation, and maintenance work throughout the property.
• Maintain and repair hot and cold-water supply systems, pipework, valves, pumps, storage tanks, and circulation systems.
• Repair and maintain toilets, showers, baths, sinks, taps, mixers, flush valves, and other sanitary fixtures.
• Identify and repair water leaks, blocked drains, damaged pipework, and defective plumbing fixtures.
• Carry out installation, replacement, modification, and testing of plumbing systems and equipment.
• Maintain and repair drainage, waste, sewage, and storm-water systems.
• Inspect and maintain pumps, valves, water heaters, and associated equipment.
• Monitor hot-water temperatures in accordance with hotel procedures and water hygiene requirements.
• Assist with Legionella prevention and water hygiene procedures as required.

General Handyman & Building Maintenance

• Carry out general handyman and maintenance tasks throughout the property.
• Repair and maintain doors, locks, handles, hinges, closers, cabinets, shelves, fixtures, fittings, and other building elements.
• Carry out minor repairs to walls, ceilings, flooring, tiles, and decorative finishes.
• Perform basic painting, filling, sanding, sealing, and touch-up works.
• Assemble, install, adjust, and repair furniture, fixtures, fittings, and equipment.
• Carry out minor repairs to guest-room and public-area fixtures and fittings.
• Assist with room renovations, refurbishment projects, and general building maintenance.
• Use appropriate tools, equipment, and materials safely and correctly.

Multi-Skilled Maintenance Support

• Assist other Engineering team members with maintenance tasks within training and competence.
• Support carpentry, painting, basic mechanical, electrical, and building maintenance tasks where appropriately trained.
• Assist with preventive maintenance programs and refurbishment projects.
• Work closely with Housekeeping, Front Office, Food & Beverage, Kitchen, and other departments to resolve maintenance issues.
• Support other trades and Engineering team members during larger maintenance and project works.
• Perform tasks outside of traditional plumbing duties when reasonably required and within training, competence, and safety requirements.

Preventive Maintenance

• Complete scheduled preventive maintenance inspections and tasks.
• Identify leaks, damaged fixtures, deteriorating building elements, and other potential problems before they become guest complaints.
• Inspect plumbing systems, bathrooms, fixtures, doors, furniture, walls, ceilings, and other areas as part of routine maintenance.
• Report major defects, safety concerns, water hygiene risks, or required replacement works to the Chief Engineer.
• Maintain appropriate records of completed maintenance work.
• Follow up on outstanding maintenance issues and ensure they are completed within agreed timeframes.

Job Data by YubHub.