Your tasks include:

• Sharing your fashion knowledge and product insights to guide customers throughout their in-store experience
• Collaborating with your team to provide high-quality service
• Ensuring the sales floor and stockroom are well-stocked and organised
• Representing H&M Group in a positive light while being yourself

We are looking for individuals who:

• Are passionate about fashion and delivering exceptional customer experiences
• Thrive in dynamic environments where teamwork is essential
• Enjoy communicating, being creative, and curious, and appreciate using technology in-store
• Are flexible and solution-focused

As a valued member of our team, you will benefit from:

• A diverse and inclusive work environment
• Attractive benefits and development opportunities worldwide
• The chance to join Colleague Resource Groups and expand your network
• A supportive organisation that encourages self-expression
• Access to employee discounts at H&M and other H&M Group brands globally
• A comprehensive benefits package, including health insurance, wellbeing programs, and paid time off

This is a temporary contract from December 14th to January 3rd, ideal for those available during this busy period in-store.

Job Data by YubHub.

Responsibilities:

• Ensure an attractive visual and commercial presentation to offer a quality customer experience using our service tools;
• Analyse sales targets and budgets, then implement optimisation actions;
• Effectively plan tasks and team resources, ensuring the smooth running of daily operations, from the store to the stockroom, cash desks, fitting rooms, and opening and closing procedures;
• Develop your team strategically through targeted recruitment, structured onboarding, regular feedback interviews, performance evaluations, and individual development plans.

You will work closely with your team to help customers feel confident and express their personality through the latest fashion trends and timeless styles.

Requirements:

• Leadership skills and retail experience, ideally managing large teams (over 15 people);
• Motivation and empathy to inspire your team and create a quality customer experience;
• Strong organisational and priority management skills to ensure the smooth running of the store.

Desirable qualities:

• Solution-oriented approach with flexibility and analytical mindset;
• Team player with clear communication and active listening skills;
• Passion for fashion, trends, and commerce.

Benefits:

• Attractive employee discount card for all H&M Group brands;
• Inclusion in the H&M Incentive Program (HIP);
• Competitive local benefits varying by job type and country.

Job Data by YubHub.