You will work from home using your own device, managing large volumes of inbound or outbound calls in a timely manner. Responsibilities include:

• Addressing customer questions and concerns across multiple communication channels
• Following communication scripts for various topics
• Identifying customer needs, clarifying information, and providing solutions or alternatives
• Accessing company and client resources to accurately handle calls
• Upselling products when opportunities arise
• Maintaining punctuality and attendance, and being flexible for cross-training

Requirements include:

• Previous 3-6 months of customer service or call center experience
• Basic computer skills and strong phone and verbal communication skills
• Ability to work independently and be a quick learner
• Being 18 years of age and passing a background check

For this Bring Your Own Device (BYOD) position, you need a laptop or desktop with specific hardware and software requirements, including a processor of Intel Core i5-8250U or greater, 8GB of memory on Windows 10 or higher, and up-to-date antivirus software.

Five Star Solutions values diversity, is an equal opportunity employer, and participates in the E-verify program.

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This particular project is assisting clients with inquiries on debit card incentives, orders, and balances.

This is a Bring Your Own Device position to work-at-home for individuals living in the states of: Alabama, Florida, Georgia, Idaho, Iowa, Indiana, Kansas, Louisiana, Michigan, Mississippi, Missouri, Nebraska, Nevada, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Texas, Tennessee, Utah, Virginia, West Virginia, Wisconsin, and Wyoming.

Qualifications

• Previous 3-6 months customer service or customer support experience preferred
• Previous 3-6 months call center or office background experience a plus
• Basic computer skills
• Quick learner and able to work independently
• Strong phone and verbal communication skills along with active listening
• Must be 18 years of age
• A background check applicable with state and federal laws will be required

Responsibilities

• Manage large amounts of inbound calls in a timely manner
• Follow communication "scripts" when handling different topics
• Identify customers' needs, clarify information, research and provide solutions and/or alternatives
• Access company and client resources provided to accurately handle the call
• Seize opportunities to upsell products when they arise
• Skillfully change from one task to another without loss of efficiency or composure
• Be available at your desk, maintaining punctuality and attendance at all scheduled times
• Remain positive and professional in all customer interactions
• Flexibility to cross train as requested

Bring Your Own Device (BYOD)

• This position requires you to provide your own equipment and workspace.
• Must have verified internet service(secure, reliable and dedicated high speed is required to support business needs) and an established dedicated work area (desk, chair, electrical outlet, direct LAN connection.)

Hardware/Software Requirements:

• Processor: Intel® Core™ i5-8250U Series or greater
• Memory: 8GB on Windows 10 or 11 64 bits
• Screen Resolution: 1280x768 or higher, dual monitors required
• USB DSP headset
• Up-to-date antivirus software must be installed on the platform and a recent scan completed. (Will be checked prior to allowing login to system) Windows Defender will work, no additional software needed
• Firewall must be enabled (Will be checked prior to allowing login to system)
• Must be hardwired to your modem or router/ No Wi-Fi or extenders

Additional Information

Five Star Solutions values diversity and is committed to cultivating a professional, diverse workforce by hiring the best people available and providing the best service possible to our customers. Five Star is an EOE/Veterans/Disabled/LGBT employer and participates in the E-verify program.

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Key Responsibilities

Leadership & Team Development

• Supports the recruitment, training, and ongoing development of a high-performing team to meet the culinary business needs.
• Leads, coaches, and inspires associates to exceed performance expectations and uphold a positive team culture.
• Provides in-the-moment coaching and feedback to elevate performance and team engagement.

Customer Experience & Brand Representation

• Represents Sur La Table’s brand and culture by creating memorable, educational experiences that inspire repeat visits and customer loyalty.
• Maintains expertise by staying current on products, actively engaging in available training, and independently seeking out additional resources.
• Ensures an outstanding cooking class experience in every session by following provided recipes and game plans while holding employees accountable for quality and execution.

Sales & Business Performance

• Assists with driving sales growth by implementing strategies to enhance the culinary and retail business.
• Analyzes key performance metrics daily and leverages insights to optimize store performance.
• Consistently meets or exceeds culinary program goals by delivering exceptional classes that drive customer engagement and sales.

Operations & Compliance

• Ensures compliance with food safety standards, local health codes, and sanitation regulations.
• Properly handles all tools, ingredients, and kitchen equipment to maintain a safe and efficient work environment.
• Maintains accurate inventory levels, minimizes shrink, and controls supply and culinary expenses.

Physical Requirements

• Ability to communicate verbally and work cooperatively with associates and customers.
• Ability to remain standing for up to 4 hours at a time.
• Ability to move about the store coaching and directing associates and/or class participants while selling to customers.

Qualifications & Experience

• Must be 21 years of age or older at the time of employment.
• A degree in culinary arts is preferred; however, candidates with extensive culinary experience and demonstrated technical proficiency will be considered in lieu of formal education.
• 1-2 years of progressively responsible kitchen management experience.
• Valid Food Manager Certification.
• Excellent communication, problem-solving, and decision-making abilities.

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You deliver exceptional in-store culinary experiences focused on savory cooking classes that reflect Sur La Table's passion for food, teaching, and high standards.

Key Responsibilities:

• Customer Experience & Brand Representation
• Represent Sur La Table's brand and culture by creating memorable, educational experiences that inspire repeat visits and customer loyalty.
• Deliver exceptional in-store culinary experiences focused on savory cooking classes.
• Communicate technical cooking concepts and savory techniques in a clear, encouraging, and approachable manner.

• Sales & Business Performance
• Drive sales by upholding kitchen standards, encouraging second class sign-ups through strong customer engagement, and promoting retail items used or featured in class.
• Deliver class revenue goals by ensuring high enrollment, positive reviews, and guest return rates.

• Team Engagement & Store Support
• Assist in setting up and breakdown of classes including organizing mise en place, prepping ingredients, and cleaning workstations.
• Clean and sanitize dishes and equipment promptly to ensure smooth kitchen operations.

• Operations & Compliance
• Ensure compliance with food safety standards, local health codes, and sanitation regulations.
• Properly handle all tools, ingredients, and kitchen equipment to maintain a safe and efficient work environment.

Physical Requirements:

• Ability to communicate verbally and work cooperatively with associates and customers.
• Ability to remain standing for up to 4 hours at a time.
• Ability to move about the store directing class participants while selling to customers and retrieving merchandise from stockroom or sales floor.

Qualifications & Experience:

• Must be 21 years of age or older at the time of employment.
• A degree in culinary arts is preferred; however, candidates with extensive culinary experience and demonstrated technical proficiency will be considered in lieu of formal education.
• 1-2 years of kitchen operations experience.
• Valid Food Manager Certification.
• Excellent communication, problem-solving, and decision-making abilities.

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In this leadership role, the Store Floor Lead supports the General Manager (GM) or Store Manager (SM) in achieving sales and operational goals.

Key Responsibilities:

Leadership & Team Development

• Lead the sales floor and oversee daily store operations as Manager on Duty (MOD).
• Provide in-the-moment coaching and feedback to elevate performance and team engagement.
• Support onboarding, training, and development of new associates.

Customer Experience & Brand Representation

• Represent Sur La Table’s brand and culture by creating memorable, educational experiences that inspire repeat visits and customer loyalty.
• Maintain expertise by staying current on products, actively engaging in available training, and independently seeking out additional resources.
• Ensure exceptional customer experience by leading a customer-focused, Guest Obsessed culture.
• Address customer concerns and resolve issues in a timely manner to maintain satisfaction and loyalty.

Sales & Business Performance

• Support the achievement of store sales goals through effective customer engagement and team motivation.
• Maximize selling opportunities by identifying customer needs and offering relevant solutions.
• Consistently meet or exceed monthly sales goals, contributing to overall store revenue.

Operations & Compliance

• Direct employees to ensure appropriate merchandise stock levels and that the selling floor is adequately stocked and merchandised in accordance with visual standards.
• Complete inventory transactions including receiving, MOS (Mark Out of Stock), and RARs (Return Authorization Requests).
• Adhere to applicable wage and hour laws.
• Model and ensure all Sur La Table policies and standard operating procedures (SOPs) are communicated effectively to associates, maintained and consistently followed.

Physical Requirements

• Ability to communicate verbally and work cooperatively with associates and customers.
• Ability to remain standing for up to 4 hours at a time.
• Ability to move about the store coaching and directing associates; selling to customers and retrieving merchandise from stockroom or sales floor.
• Ability to grab, reach, push, pull, bend, stoop, kneel, and crouch to retrieve and replenish merchandise from stockroom or sales floor.
• Ability to lift and/or move merchandise weighing up to 50 lbs.
• Ability to ascend/descend ladders to retrieve and/or move merchandise.
• Ability to operate a computer, POS system, keyboards, merchandise scanners and mouse to accomplish work.
• Workweeks are expected to be between 20 and 25 hours with the ability to have a flexible schedule, including nights, weekends, and holidays.
• Regular and predictable attendance.

Qualifications & Experience

• Must be 21 years of age or older at the time of employment.
• 1 year of retail management experience, preferably in a specialty or culinary retail environment.
• Strong leadership skills with the ability to inspire, develop, and retain a high performing team.
• Excellent communication, problem-solving, and decision-making abilities.
• Passion for community engagement and providing exceptional customer experiences.
• Proficiency in Microsoft Office and retail management systems preferred.

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The successful candidate will support the team and customer through advanced technical evaluations, security controls development and implementation, and comprehensive ATO management ensuring high standards of security and compliance.

This position requires TS/SCI eligibility and will be based out of the Omaha, Nebraska area with a full-time on-site requirement at Offutt AFB.

Responsibilities include:

• Designing, testing, and implementing secure operating systems, networks, security monitoring, tuning and management of IT security systems and applications, incident response, digital forensics, loss prevention, and eDiscovery actions.
• Conducting risk and vulnerability assessment at the network, system and application level.
• Leveraging AI-assisted RMF tools to ingest system documentation and post-deployment playbooks to rapidly identify compliance gaps, accelerating the ATO process.
• Supporting continuous exposure management and ATO workflows to maintain real-time system authorization.
• Coordinating proper security control implementation with system administrators and engineers.
• Developing and implementing security controls and formulating operational risk mitigations along with assisting in security awareness programs.
• Involved in a wide range of security issues including architectures, firewalls, electronic data traffic, and network access.
• Performing analyses to validate established security requirements and recommending additional security requirements and safeguards.
• Supporting the formal Security Test and Evaluation (ST&E) required by each government accrediting authority through pre-test preparations, participation in the tests, analysis of the results, and preparation of required reports.
• Periodically conducting a review of each system's audits and monitoring corrective actions until all actions are closed.
• Supporting cyber metrics development, maintenance and reporting.
• Providing briefings to senior staff.

Required Qualifications:

• 7+ years of relevant experience in Cybersecurity
• 7+ years of experience validating security controls within systems by utilizing scanning tools, configuration reviews, and manual testing
• 7+ years of experience utilizing the Risk Management Framework in support of obtaining a Authority to Operate
• Proficiency in drafting and auditing System Security Plans (SSPs) and Plans of Action and Milestones (POA&Ms) that clearly explain risk to non-technical stakeholders
• Ability to "translate" between the developers (who have the data) and the formal cybersecurity leadership (who needs the data).
• Experience translating technical configurations into "audit-ready" evidence for Governance, Risk, and Compliance (GRC) tools like eMASS or ServiceNow.
• Hands-on with eGRC tools like: eMASS, XACTA, RSA Archer, etc.
• Ability to clearly articulate ideas for executive level consumption
• Ability to use prior experience and knowledge to address new situations; especially during interactions with clients
• Ability to use prior experience and knowledge to seamlessly incorporate new knowledge or information during client interactions
• Must have IAT II Certification
• B.A. or B.S. Information Security, Computer Science or related discipline
• US Citizenship and Top Secret Security Clearance with SCI eligibility

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Software Delivery and Cloud Internship:

This role involves working at the intersection of modern software delivery and emerging intelligence. As an intern, you will be an active member of an Agile squad contributing to production-level code.

Key Responsibilities:

• Design, develop, and test features using languages such as Python, Java, or Node.js.
• Deploy applications to cloud environments (AWS, Azure, or GCP) and manage CI/CD pipelines.
• Build and optimise data pipelines for high-quality data analysis and model training.
• Support the integration of Generative AI and LLMs into existing workflows.
• Participate in daily stand-ups, sprint planning, and retrospectives.

Required Skills & Qualifications:

• Currently pursuing a Bachelor’s or Master’s degree in Computer Science, Data Science, Computer Engineering, or a related technical field.
• Foundational knowledge in at least one major programming language (Python preferred).
• Strong analytical skills and problem-solving abilities.
• Ability to clearly communicate technical concepts.

Preferred Experience:

• Familiarity with containerisation tools like Docker or Kubernetes.
• Knowledge of SQL and NoSQL databases.
• Exposure to AI frameworks such as PyTorch, TensorFlow, or LangChain.
• Previous project work involving cloud-native architecture.

Cybersecurity Academy Internship:

The Dark Wolf Cyber Academy (DWCA) internship is designed to turn aspiring students into cybersecurity professionals. This program is structured into dedicated 2-3 week blocks where you work alongside professionals and are exposed to real-world tools and frameworks.

Professional Sprints:

• Pentesting & Offensive Security: Identify and exploit critical vulnerabilities.
• Cyber Engineering: Architect and secure cloud environments.
• Risk Management & Compliance: Familiarise yourself with authorisation packages.
• AI Education & Emerging Tech: Analyse the impact of emerging technologies on modern cyber engineering.

Desired Majors:

• Cybersecurity
• Information Security
• Computer Science
• Information Technology
• Information Systems

Desired Skillsets:

• Willingness to learn and apply knowledge.
• Comfortable communicating and collaborating with teammates and leadership.
• Strong problem-solving and analytical skills.
• Basic understanding of how cybersecurity protects systems and data.

Google Cloud Delivery Internship:

Help build and extend the Secure Cloud Landing Zone (SCLZ) codebase, which automates the process of fielding an authorised cloud solution. In this internship, you will work across the core SCLZ codebase and build cloud-native solutions running on top of the SCLZ within Google Cloud.

Skillsets:

• Application Development
• Cloud Infrastructure Engineering
• Developing Zero Trust Cloud Native Apps/Solutions on Google Cloud
• Cloud GRC
• Cloud Native Policy as Code
• SecOps

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Responsibilities

• Manage Red Bull products in assigned distribution accounts
• Determine current and ongoing product needs at accounts
• Establish and maintain friendly and professional relationships with customers to increase sales and selling space
• Build and protect the Red Bull brand through proper rotation to ensure fresh product and set proper brand flow following Red Bull standards
• Ensure that all Red Bull equipment is clean and in good working order
• Train with senior Account Sales Managers on their routes
• Cover Account Sales Managers' routes when needed
• Evaluate all competitors' activities such as new launches and price reductions and communicate with District Sales Manager
• Meet monthly key performance indicators (KPIs) focused on sales, distribution, pricing, display, new accounts, and other merchandising components

Physical Requirements

• Regularly use hands to finger, handle, or feel; reach with hands and arms; and talk or hear
• Frequently walk and sit
• Occasionally stand and stoop, kneel, crouch, or crawl
• Regularly lift and/or move up to 25 pounds as needed
• Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus
• Exposed to moving mechanical parts and outside weather conditions
• Noise level in the work environment is usually moderate
• Forklift and commercial vehicle operations

Requirements

• Preferred prior sales experience; having worked in consumer packaged goods or retail organisation is considered an asset
• Knowledge of the beverage market preferred
• Additional language skills an advantage
• High school diploma or equivalent (university or college experience is an asset)
• Excellent communication skills (written and verbal)
• Outstanding relationship building and people skills
• Good mathematical skills
• Organisational skills
• Current driver's license with clean driving record
• Forklift and commercial vehicle operations
• Ability to work flexible shifts
• Fluent in English, additional language skills an advantage

Benefits

• Travel 0-10%
• Permanent
• Benefits eligible

Salary

• Anticipated base salary range: $50,825 - $56,175

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Responsibilities:

• Ensure Red Bull products are rotated and maintained following product rotation standards
• Clean and maintain Red Bull equipment
• Accomplish Red Bull merchandising processes and routines
• Evaluate competitor activities and communicate with the Merchandising Manager or sales team
• Build and protect the Red Bull product portfolio
• Notify the Account Sales Manager of issues with products or stock
• Maintain professional relationships with retail managers

Requirements:

• Valid US Driver's License
• Reliable vehicle with minimum insurance coverage
• At least 18 years old
• Ability to lift and transport up to 25 pounds of inventory
• English language skills; additional languages an advantage

Travel: 0-10%

Employment Type: Permanent, Part-time

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The primary role of the Merchandiser is to effectively service all customers in a safe, productive, and professional manner. This role involves regularly lifting, loading, pushing, and pulling cases, as well as frequent bending, reaching, and squatting while handling and merchandising product.

Responsibilities:

• Merchandise products on shelves, in displays, cold vaults, and in coolers, ensuring full stock, proper rotation, and compliance with planograms and shelf schematics.
• Rotate products from back stock to shelves, displays, or cold vaults, reviewing code dates at every visit.
• Pull and report any dented, damaged, dirty, or expired product for removal or exchange.
• Ensure all cold equipment, racks, and other point of sale are current, clean, and presented in accordance with brand standards.
• Maintain clean, organized backstock areas by consolidating inventory to support optimal stock levels and product freshness.
• Support in-store execution, which may include building, maintaining, and optimizing displays to maximize visibility and sales.
• Collaborate with Account Sales Manager(s) or customers to address product availability, optimize display execution, and support inventory needs.
• Build and maintain positive, professional relationships with customers to support strong in-store execution.

Requirements:

• A valid US Driver's License
• Reliable vehicle to be used for work purposes with at least the minimum insurance coverage
• Must be at least 18 years of age
• Experience merchandising is a plus
• Ability to lift and transport up to 25 pounds of inventory and/or advertising displays necessary
• English; additional languages an advantage

Benefits:

• Travel 0-10%
• Permanent
• Benefits eligible

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We’re building enterprise-grade generative AI solutions and delivering them into operational use cases that matter. We’re hiring an engagement manager (EM) to lead and coordinate delivery of agentic workflows for a national security customer.

As an EM on our public sector delivery team, you will own or support a large account plan, manage day-to-day execution for customers, and ensure an incredible customer experience. This role is ideal for someone who blends program leadership, customer relationship building, technical fluency, and contract awareness , and who thrives in fast-moving, ambiguous, and mission-driven environments.

Responsibilities:

• Manage customer relationships from the executive to the end user
• Work alongside customers to scope agentic workflow use cases that Scale’s engineering team will build and you will ultimately refine
• Lead a cross-functional project team to deliver on and exceed the customer's AI/ML objectives
• Lead with a “whatever-it-takes” mentality, proactively identifying customer needs and operator pain points to ensure customer success
• Oversee onboarding and successful implementation of customer accounts

Must-haves:

• An active TS/SCI clearance
• 5+ years of work experience succeeding in stakeholder management or a customer-facing role delivering enterprise-scale applications / solutions
• A track record of structured, analytics-driven problem solving
• Excellent verbal and written communication skills
• Willingness to be onsite with the customer in the Omaha area 4 days per week and able to travel at least 25% of the time (as needed)

Benefits:

• Comprehensive health, dental and vision coverage
• Retirement benefits
• A learning and development stipend
• Generous PTO
• Commuter stipend (may be eligible)

Compensation package at Scale for eligible roles includes base salary, equity, and benefits. The base salary range for this full-time position in the location of Omaha, NE is: $138,400-$208,000 USD

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