You support our team between December 7th and January 3rd and contribute to an inspiring customer experience.

Your responsibilities include:

• Sharing your knowledge of fashion and products to support our customers during their shopping experience.
• Collaborating with your team to provide first-class service.
• Ensuring the sales floor and warehouse are well-stocked and organized.
• Being yourself and representing the H&M Group in a positive way.

We are looking for talents with:

• A passion for fashion and the ambition to offer our customers an exceptional shopping experience.
• Talents who thrive in a dynamic, team-oriented environment.
• Communication, creative and curious individuals who enjoy working with store technology and are willing to continuously develop themselves.
• Flexible and solution-focused individuals.
• Availability of 35 hours per week between December 7th and January 3rd.

Our company culture is shaped by thousands of passionate and talented team members.

We offer attractive secondary benefits and diverse development opportunities worldwide.

Benefits include:

• A large global talent community where career growth and ambitions know no bounds.
• Access to our Colleague Resource Groups (CRG's) for community and networking opportunities among colleagues.
• An inclusive company where you are encouraged to be yourself at work.
• Comprehensive secondary benefits, including health insurance, wellness and family support programs, a company-supported pension plan, paid leave programs, and paid time off, including a community day to engage with the local community.
• The opportunity to express your personal style with our employee discount at H&M and all our brands within the H&M Group worldwide.

Job Data by YubHub.

Responsibilities:

• Supervise, coach, and guide your team members on the shop floor and one-on-one.
• Be the point of contact for employees on the shop floor with problems and complex customer questions.
• Inspire your team to achieve goals, including a high Net Promoter Score (NPS).
• Collaborate with your team to continually improve the Coolblue store.

Benefits:

• Competitive salary
• Meal and eco-cheques
• Phone subscription and travel costs reimbursement
• Hospitalization insurance
• 20 vacation days and 6 ADV days
• Growth opportunities through Coolblue's growth path platform
• Discounts on products sold
• Great work atmosphere with regular team activities and events
• Flat organization structure
• Cafeteria plan to customize your salary package

Requirements:

• Leadership experience in a customer environment
• Experience working with Key Performance Indicators (KPIs)
• Fluent in Dutch and English
• Availability to work within store opening hours, including weekends and evenings
• Strong affinity with consumer electronics
• Ability to coach and motivate colleagues
• Experience with HR tasks, such as conducting interviews and performance reviews, is a plus

Job Data by YubHub.