Responsibilities:

• Design, build, test, and operate AI-powered tools and services for software developers.
• Develop agentic workflows, reusable skills, tool integrations, and orchestration capabilities.
• Integrate AI tools with source control, CI/CD systems, issue trackers, documentation platforms, and internal developer environments.
• Build backend services and APIs that are secure, observable, reliable, and easy to maintain.
• Apply software engineering practices to manage the non-deterministic nature of AI systems, including evaluation, testing, monitoring, and feedback loops.
• Work directly with developers to understand their workflows, identify opportunities for improvement, and iterate based on real-world feedback.
• Contribute to technical design discussions and help evolve the architecture of our AI development platform.
• Improve engineering processes, documentation, and operational practices across the team.

Minimum Qualifications:

• Software development experience using Python.
• Experience designing, building, testing, and operating backend services or developer-facing tools.
• Hands-on experience designing and implementing APIs within distributed software architectures.
• Practical experience using or developing with large language models, AI coding tools, or agentic AI systems.
• Experience working with Git, automated testing, and continuous integration and delivery workflows.

Preferred Qualifications:

• Bachelor’s degree in Computer Science, Software Engineering, or a related field, or equivalent practical experience.
• Strong problem-solving and communication skills, with the ability to collaborate effectively in a cross-functional team.
• Experience developing AI agents, reusable skills, tool-calling integrations, prompts, evaluation frameworks, or agent harnesses.
• Familiarity with retrieval-augmented generation, embeddings, context management, and model evaluation.
• Experience building internal developer platforms, command-line tools, IDE integrations, or engineering productivity tooling.
• Knowledge of Kotlin, Java, Go or TypeScript.
• Understanding of Kubernetes, containers, and modern cloud deployment practices.
• Experience with observability, security, privacy, and responsible AI practices.
• Familiarity with relational, document-based, or vector datastores.

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In this position, you will collaborate on the planning, execution, and operational management of global sales programs that support the company's go-to-market strategy. You will work with internal stakeholders to align the design and improvement of sales processes using automation across sales tools and reporting systems.

Key responsibilities include:

• Global governance, design, stakeholder alignment, and operational support of Run-Rate predictive forecasting
• Maintaining and improving CRM data hygiene to support scalability
• Gathering, organizing, and reviewing operational data
• Supporting the automation of routine sales processes
• Developing and delivering informational and decision-seeking reports, analyses, and presentations
• Building strong working relationships across sales, analytics, finance, and operations teams to support planning and execution
• Applying a foundational understanding of Cisco's go-to-market strategy to contribute to team direction

The ideal candidate will have:

• At least 5 years of experience in sales planning and operations
• A Bachelor's degree or equivalent
• Experience working globally in cross-functional, collaborative environments
• Exceptional analytical skills
• Strong communication and presentation skills
• Proficiency in advanced Excel and PowerPoint

Benefits of working at Cisco include being part of a global team that innovates and experiments to create meaningful solutions, with opportunities for growth and learning.

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You will spend your first six weeks in immersive onboarding training, followed by two 6-month rotations within the Recurring Revenue Acceleration organization.

Through these roles, you will gain hands-on experience and work alongside expert teams to support customers.

By the end of your first year, your performance and connections will help pave the way for a transition into a full-time role within the organization.

Meet the Team As a member of the PROPEL cohort, you will join a dynamic community of early-career talent dedicated to accelerating growth and driving innovation within Cisco’s Recurring Revenue Acceleration (RRA) organization.

You will collaborate with diverse groups of associates, mentors, and senior leaders who are passionate about the LAER (Land, Adopt, Expand, Renew) model.

Your Impact In the PROPEL program, you will directly influence Cisco’s recurring revenue success by transforming technical knowledge into actionable business outcomes.

Leveraging your ability to learn quickly and adapt, you will support the full renewal lifecycle,from identifying upsell opportunities and analyzing data to streamlining processes through AI-driven insights.

Program Milestones Built on a model of growth, collaboration, and real-world experience, the program offers a clear progression:

• Weeks 1–6: Onboarding: A comprehensive deep dive into Cisco tools, culture, and foundational skills.
• Months 2–7: Rotation 1: A 6-month period of hands-on work experience in a quota-carrying Renewals Manager or Renewals Specialist team in RRA.
• Months 8–12: Rotation 2: A second 6-month period in a new area to broaden your skills and organizational impact in RRA.
• Post-Program: Career Transition: A dedicated pathway to transition into a full-time role in RRA.

Minimum Qualifications

• Completion within the past 3 years, or current enrollment with expected completion within 12 months, of a relevant Master’s program + 1 year of experience.
• Able to legally live and work in the country for which you’re applying, without visa support or sponsorship.

Preferred Qualifications

• Business Operations Interest: A genuine curiosity regarding the business and operational side of the technology sector.
• Adaptability: The ability to thrive in a fast-paced and ever-evolving work environment.
• Proactive Learning: Intellectual curiosity and a self-starting mindset.
• Analytical Mindset: A results-oriented approach to tasks.
• Collaborative Communication: Strong interpersonal skills.
• Self-Starter: Proven track record of initiating and leading projects.
• Leadership Experience: Demonstrated leadership abilities.
• Languages: French is a plus. Any other European languages will also be seen as a plus.

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