Duration & Schedule: The internship is 4-5 months long and has a flexible part-time schedule of 10-15 hours per week, ideally aligned with an academic term.

About the Internship: This internship offers a structured, mentorship-driven learning experience for individuals passionate about video editing, digital storytelling, and educational content creation. Interns will gain hands-on skills through guided projects, observation of Switchboard's IDiA team workflows, and personalized feedback.

Training Activities & Educational Assignments: Under the supervision of the Emerging Technology Coordinator, the intern will:

• Shadow the IDiA team as they produce educational and tech tutorial videos
• Practice video editing on content related to digital literacy, mobile apps, Virtual Reality tools, and other technologies used by newcomers and service providers
• Assist with tasks like trimming clips, adding captions, inserting simple graphics, and organizing project assets
• Complete guided exercises that simulate real-world editing workflows
• Participate in weekly learning sessions on storytelling, instructional clarity, and video accessibility
• Research and test new technologies for the team to use and integrate in the Technology in Resettlement Community of Practice
• Complete a final project that integrates lessons learned throughout the internship
• Shadow team members to observe content development, editing, and publishing processes
• Participate in team meetings, brainstorming sessions, and content reviews to gain exposure to collaborative planning

Supervision & Evaluation: The intern will be assigned a dedicated mentor for regular feedback and guidance. Progress will be evaluated based on learning objectives.

Learning Objectives:

• Able to edit and produce educational video content using beginner-to-intermediate workflows and tools such as CapCut, KineMaster, or DaVinci Resolve
• Apply core editing techniques such as cutting, sequencing, adding subtitles, and adapting content for accessibility and cultural clarity
• Learn about refugee resettlement and the role of digital tools in supporting newcomer integration
• Organize and manage project files following basic production standards, while building a small portfolio of practice projects

Eligibility:

• Current student or recent graduate in communications, design, film, social work, or a related field
• Must be able to provide documentation from an academic institution

Professional Standards: All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct.

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Responsibilities:

• Assist the lead teacher in ESL classes for immigrants, newly arrived refugees, and asylee clients, using interactive, learner-centered activities
• Record daily attendance for the class
• Assist with class preparation, such as photocopying lesson materials
• Conduct outreach to students to ensure attendance
• Meet with the lead teacher to receive instruction and guidance on role in class

Learning Objectives:

• Learn how to effectively manage a classroom with students of various backgrounds and English language levels
• Learn to work as a team to effectively prepare and execute lessons and activities
• Focus on WIOA goals and developing students' workplace and post-secondary language skills

Requirements:

• Experience teaching ESL to adults, and a bachelor's degree preferred
• Experience working with adult students from a variety of backgrounds, including those with limited formal education and/or literacy skills
• Excellent classroom management skills and confidence facilitating both large and small groups
• Ability to work both independently and as part of a team in a fast-paced, ever-changing environment
• Reliable, responsible, and dedicated to the position until the end of the semester
• Fluency in Spanish, French, Ukrainian, Russian, Arabic, or Dari is a plus

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During the school year, the Youth Program Assistant will work closely with the Youth Program Coordinator to support students' academic and social emotional progress by assisting with homework, supporting lead teachers with small group instruction and behavior management in classes like theater, STEM, music, art, sports, and other extracurriculars, assisting with the development of parent workshops, and assisting with clerical work as needed in a comprehensive after school program.

Additionally, the Youth Program Assistant will play a key role in communication within the after-school program by interpreting and/or translating for students and staff as needed as communicating with families as needed.

This position will consist of a total of 20 hours weekly, split between in-person programming and remote administrative/planning work.

Major Responsibilities:

• Provide one-on-one and group homework sessions, ensuring students understand the material and can complete assignments on their own.
• Assist and guide students during workshop activities, ensuring they remain engaged and understand the material.
• Support instructors and administrators, offering additional assistance as required.
• Support with setup and cleanup of program materials daily.
• Handle clerical tasks such as data entry, filing, scheduling, and other administrative duties as assigned.
• Collaborate with program staff and administrators to assess students' needs and adjust support strategies accordingly.
• Conduct outreach to eligible communities to recruit students to participate in programming.
• Direct contact with families via phone, texting, and Whatsapp to report on student interactions and to collect administrative documentation.
• Conduct ongoing data collection through surveys to monitor program success.
• Provide interpretation services as needed to address issues involving children's education.
• Assist program staff in the outreach to parents of youth who are having difficulties in the program.
• Work with interpreters when necessary and available.
• Collaborate with other IRC staff to facilitate participation in other IRC programming as needed.
• Maintain comprehensive case notes in accordance with standards set by IRC and funding partners.
• Participate in staff development and monthly team meetings.
• Prepare monthly newsletter for families about program events, securing translation for all represented languages.
• Continuously update skills and knowledge in both general educational trends and refugee resettlement practices.

Job Requirements:

• High school diploma required.
• Working toward a bachelor's degree in social work, psychology or education preferred.
• Minimum of one year experience with youth required, preferably with English language learners.
• Experience working with learners from a variety of cultural and linguistic groups highly desired.
• Experience in public education setting highly preferred.
• Experience with refugee and/or immigrant populations highly preferred.

Demonstrated Skills and Competencies:

• Solid diplomacy, relationship building and networking skills; ability to effectively manage internal and external relationships, including community stakeholders and donors.
• Excellent written, verbal and interpersonal communication skills; ability to work successfully in cross-cultural environment, especially with school-aged children and their families.
• Highly organized, responsible and flexible; ability to maintain responsibility for multiple tasks in the context of a diverse, fast-paced work environment and maintain composure under pressure.
• Must be comfortable interacting with individuals from a variety of cultural backgrounds.
• Proficiency in Microsoft Office applications, including Word, Excel, Outlook; ability to use the internet and other resources for research and problem-solving purposes.

Language Skills:

• Ability to read, write and speak English fluently is required.
• Fluency in one of the languages of populations served is required (Ukrainian, Russian, Haitian Creole, Spanish, French highly desired).

Benefits:

• Comprehensive and highly competitive set of benefits, including 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $163 per month, dental starting at $6.50 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program.

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