We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.

As a Customer Assistant, you will:

• Deliver five-star service at pace
• Confidently recommend and sell our newest food products to our customers
• Thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest
• Utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience
• Contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience
• Be flexible and poised to work across various areas of the store, adapting to the changing demands of the retail environment

Working Hours:

• Wednesday 18:00 - 22:00
• Thursday 18:00 - 22:00
• Saturday 17:00 - 21:00

Additional Requirements:

• Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.

Benefits:

• Opportunity to be part of a leading retailer
• Chance to develop skills and grow within the company
• Competitive pay rates

About Us: M&S aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers.

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You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop.

Key responsibilities:

• Flexibility is vital, you’ll work across the wider store where needed
• Being digitally confident is essential, you’ll use digital tools confidently to track deliveries and manage stock efficiently
• Being a team player is essential, you’ll be a key cog in a big machine, working across functions and supporting colleagues across the store
• Flexibility is vital, from early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving

Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.

This job role involves working early mornings and this means we can’t consider applications from anyone under the age of 18.

About Us M&S is ready to push boundaries to lead the industry into a greener, speedier, more inspiring digital era.

About the Team Retail: The sweeping innovations we’re rolling out at M&S will define a new era of retail.

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You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop.

Key responsibilities:

• Flexibility is vital, you’ll work across the wider store where needed
• Being digitally confident is essential, you’ll use digital tools confidently to track deliveries and manage stock efficiently
• Being a team player is essential, you’ll be a key cog in a big machine, working across functions and supporting colleagues across the store
• Flexibility is vital, from early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving

This is a role for people who move with purpose.

About Us M&S aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers.

Benefits No specific benefits mentioned.

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You'll work Monday to Saturday from 16:00 to 22:30, with potential to work up to full-time hours in the weeks commencing 13th and 20th December.

As a Customer Assistant, you'll:

• Deliver five-star service at pace, and thrive in a high-pressure environment
• Utilise digital tools, such as the Sparks App and in-store devices, to enhance the customer experience
• Contribute to a positive, high-energy environment, and support colleagues in delivering a seamless customer experience
• Adapt to changing demands of the retail environment, and work across various areas of the store

This is a frontline role, requiring resilience and commitment. You'll be a brand ambassador, confidently recommending and selling M&S Food products to customers.

M&S aims to be an inclusive organisation, trusted and admired by colleagues, customers, and suppliers. We're committed to an active Inclusion, Diversity, and Equal Opportunities Policy.

Benefits of working with M&S include:

• Opportunities for personal and professional growth
• Collaborative and supportive team environment
• Flexible working arrangements

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We’re seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.

As a Customer Assistant, you will:

• Deliver five-star service at pace, and embrace the transformation we're driving.
• Confidently recommend and sell our newest food products to our customers.
• Thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest.
• Utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience.
• Contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
• Be poised to work across various areas of the store, adapting to the changing demands of the retail environment.

Working Hours:

• Monday: 14:00 - 18:00
• Thursday: 14:00 - 18:00
• Friday: 14:00 - 18:00
• Saturday: 14:00 -18:00

Additional Requirements:

• Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.

Benefits:

• Opportunity to be part of a leading retailer in the UK
• Chance to develop skills and grow within the company
• Competitive pay rates

About Us: M&S aims to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers.

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You'll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers.

Responsibilities:

• Deliver five-star service at pace
• Utilise digital tools to enhance the customer experience
• Contribute to a positive, high-energy environment
• Adapt to changing demands of the retail environment
• Work across various areas of the store

Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.

Hours of Work: Sunday: 16:00 - 22:30 Tuesday: 16:00 - 22:30 Thursday: 16:00 - 22:30 Friday: 16:00 - 22:30

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• Providing excellent customer service in a busy café environment
• Taking and fulfilling orders efficiently using our digital tools
• Maintaining high food safety standards and managing queues effectively
• Working flexibly to support colleagues and meet customer needs
• Making great food and drink recommendations to customers

Due to operational requirements, you may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.

As a Customer Assistant, you'll be a brand ambassador for M&S, representing our values and commitment to quality and customer satisfaction.

M&S aims to be an inclusive organisation, and we're committed to an active Inclusion, Diversity, and Equal Opportunities Policy.

Working Hours: Sunday: 10:00-15:00 Saturday: 11:45-19:00

Benefits: While not explicitly listed, M&S offers opportunities for career growth and development in a dynamic retail environment.

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You'll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers.

Responsibilities:

• Deliver five-star service at pace
• Utilise digital tools to enhance the customer experience
• Contribute to a positive, high-energy environment
• Adapt to changing demands of the retail environment
• Work across various areas of the store

Hours:

• Tuesday: 12:00 - 18:30
• Saturday: 12:00 - 18:30

Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.

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You'll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods.

Key aspects of your role:

• Being digitally confident is essential. You’ll use our tools to take and fulfil orders fast, keeping customers moving and satisfied.
• Efficiency and effectiveness are key aspects of your role. You’ll maintain impeccable food safety standards while juggling orders and queues.
• At M&S, our customers don’t wait. You’ll be fast and relentlessly focused on delivering quality under pressure while focusing on delivering five-star service.
• Teamwork matters. You’ll support colleagues and contribute to a high-performance culture that meets customer needs – no matter how hectic it gets.
• Flexibility is also vital. You’ll adapt quickly, working where needed with pace.

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

Schedule: Sunday 10:00-15:00 Saturday 11:45-19:00

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