Key Responsibilities:

• Lead and support GBV risk analyses, safety audits, protection assessments, and contextual analyses across programme locations to identify risks affecting women and girls, inform programme adaptation, and support evidence-based local advocacy efforts.
• Represent IRC in GBV, Protection, and inter-agency coordination mechanisms at regional level, including the GBV Workstream, Protection Cluster, and relevant technical working groups.
• Maintain and regularly update service mapping, referral pathways, and referral directories to ensure safe, ethical, and timely referrals for GBV survivors.
• Establish, strengthen, and maintain strategic relationships with specialized GBV service providers, local authorities, women-led organizations, civil society organizations, and community-based actors.
• Support partnership development and localization efforts through regular engagement, technical support, and capacity strengthening of local partners and women-led organizations.
• Conduct partner monitoring visits and support programme quality assurance processes to ensure adherence to survivor-centred principles, GBV guiding principles, donor requirements, and IRC technical standards.
• Contribute to the design, coordination, and implementation of awareness-raising and community outreach initiatives.
• Provide technical guidance and mentoring on GBV programming, survivor-centred approaches, psychosocial support, safe referrals, and GBV risk mitigation to IRC teams and partner organizations.
• Monitor emerging protection trends, service gaps, and contextual developments, and provide regular analysis and recommendations to inform programme strategy and decision-making.

Job Requirements:

• Master's degree in social work, psychology, law, human rights, gender studies, social sciences.
• Specialized training and certifications in Gender-Based Violence (GBV), Protection, Case Management, Psychosocial Support (PSS), and/or humanitarian programming are considered a strong asset.
• Minimum 5 years of progressively responsible professional experience in GBV prevention, risk mitigation, and response programming within humanitarian and/or development settings.
• Demonstrated experience conducting GBV risk analyses, safety audits, assessments, and contextual analyses.
• Experience supporting partner-led implementation and providing technical oversight and capacity strengthening to local partner organizations.
• Proven experience representing organizations in inter-agency coordination mechanisms.

Benefits:

• Competitive salary
• Purposeful job and development opportunities
• English classes and unlimited online training courses
• Life Insurance
• Medical insurance for staff and family members
• Free psychological support to employees and their family members
• 30 calendar days of annual vacation
• Up to 10 days of paid medical leave

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The Officer will provide technical accompaniment to IRC CP staff, partners, government counterparts, community committees, volunteers, and facilitators to implement and sustain evidence-based PSS and parenting approaches.

Key responsibilities include:

• Providing technical MHPSS support, referrals, and program quality assurance
• Supporting community-based PSS activities, volunteers, and field follow-up
• Promoting evidence-based PSS and parenting approaches
• Building partnerships with government and non-governmental actors
• Supporting child-sensitive assessments and data collection
• Strengthening capacity, coordination, monitoring, and reporting

The Officer will work closely with the Child Protection Manager, CP Case Workers, and other stakeholders to ensure effective implementation of MHPSS programs.

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Key Responsibilities:

• Collect client feedback through various channels, including hotline, suggestion boxes, email, in-person, and focus group discussions.
• Receive, record, and classify feedback based on the IRC SOP, and update the Jira CRA system daily.
• Support the CRA Officer with closing the loop for all feedback cases.
• Prepare and conduct field visits to promote Client Feedback Mechanism at IRC.
• Facilitate the establishment of feasible feedback channels and routine follow-up for its functionality.

Feedback Monitoring, Reporting, and Response:

• Aggregate and dis-aggregate client feedback according to gender, age, status, sector, risk-level, and other client-appropriate dis-aggregation.
• Present statistics on feedback received and feedback content in clear formats to highlight feedback trends to the program team.
• Support the CRA Officer in analyzing key themes, challenges, and opportunities for program improvement.

Project/Program Progress Monitoring & Reporting:

• Support the Senior MEAL Officers and MEAL Manager in the implementation of ongoing monitoring and evaluation activities.
• Assist in the aggregation and disaggregation of program implementation data.

Job Requirements:

• Bachelor's degree in Social Work, Human Rights, International Law, Social Science, Development studies, or a related discipline.
• Minimum of 1 year of experience in Client Responsiveness and Accountability (CRA) within the humanitarian and development sector.
• Experience in working on donor-funded, multi-sectoral projects or in roles focused on client feedback and accountability services.
• Previous experience in hotline operations, client feedback collection, or academic coursework in monitoring and evaluation, research methods, and quantitative or qualitative analysis.
• Experience in working with communities and individuals from diverse backgrounds.

Benefits:

• Competitive salary
• Purposeful job and development opportunities
• English classes and unlimited online training courses
• Life Insurance
• Medical insurance for staff and family members
• Free psychological support to employees and their family members
• 30 calendar days of annual vacation with flexibility beyond the legally set minimum requirements
• Up to 10 days of paid medical leave

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Key Responsibilities:

• Staff Safety and Security Management:
• Act as the primary field-level focal point for staff safety and operations for the office and program activities in the south region under the technical guidance of the HASS team and in coordination with the Field Coordinator.
• Monitor and analyze the local security environment daily, identify emerging threats and vulnerabilities, and provide timely security advice, updates, alerts, and reports to Field Coordinator and staff.
• Implement the Security Management Plan, SOPs, contingency plans and other relevant security protocols.

• Networking and Liaison:
• Monitor and provide support and reporting on NGO security initiatives.
• Work to ensure that IRC, its mission and work in all areas of operation is known and accepted.
• Liaise with relevant security actors e.g., NGO security staff, security forces, local community stakeholders, local authorities.

• Context Understanding and Reporting:
• Compile and submit regular reports that track incidents and trends in local security contexts.
• Submit daily contextual updates as needed to relevant staff.
• Support incident management, documentation and follow-up in coordination with the HASS team, Field Coordinator, and People and Culture.

Job Requirements:

• Education: Graduation from a higher education facility in a relevant subject is preferred, however secondary education and significant professional experience will be considered.
• Experience: Minimum 2 years of relevant professional experience, preferably in humanitarian access or security.
• Demonstrated Skills and Competencies: Excellent relationship-building, interpersonal skills and the ability to effectively represent IRC in coordination forums with external stakeholders. Strong understanding of operational security and risk management in a conflict-affected environment.

Benefits:

• Competitive salary
• Purposeful job and development opportunities
• English classes and unlimited online training courses
• Life Insurance
• Medical insurance for staff and family members
• Free psychological support to employees and their family members
• 30 calendar days of annual vacation with flexibility beyond the legally set minimum requirements
• Up to 10 days of paid medical leave

Job Data by YubHub.