As a Customer Consultant, you will be responsible for providing demand-oriented advice on our comprehensive range of financial products.

Your tasks will include:

• Building sustainable customer relationships through personal conversations and telephone contact
• Taking responsibility for customer care in your branch
• Working closely and trustingly with your branch team
• Organising your working day independently and being a competent contact person for customers on all financial matters

To be successful in this role, you should have:

• Sales talent with a passion for working with people from diverse backgrounds
• A successful commercial education - ideally as a bank clerk - or several years of professional experience, preferably in customer consulting or sales
• High service competence and resilience in everyday work, as well as openness to rapidly changing framework conditions
• A high interest in financial topics and economic interrelationships
• You are open to new technologies and use digital applications, including AI-supported tools, to support your daily work.

In return, we offer:

• A secure, permanent and responsible job in a motivated and helpful team
• A good salary, Christmas and holiday pay, as well as an attractive performance-related remuneration
• Our collective bargaining agreement offers you a 38.5-hour week for a balanced work-life balance
• A position can be filled part-time after consultation
• We are certified by berufundfamilie gGmbH for our family-friendly personnel policy
• We offer clear career paths and diverse development opportunities - for example, as a specialist or manager.

We provide a wide range of benefits that cover all your professional and personal needs, including emotional well-being, physical fitness, social networking, and financial security.

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