As an Analista Global Network Banking, you will support bankers in existing and new long-term relationships with customers, aligned with the Corporate Institutional Banking strategy to be the Leading International Bank.

Main Responsibilities:

• Support 2 bankers with a portfolio of 27-30 complex clients to provide local banking solutions, including Cash Management, Payroll, FX and Derivatives, Credit and Lending, Trade and Supply Chain Solutions, Insurance, and Investments.
• Implement each banker's effective strategy to manage customer relationships, anticipating customer needs to provide best-in-class service and positioning HSBC as the market leader.
• Ensure timely and accurate maintenance of customer information on different bank systems, with a strong focus on commercial activity and reporting under CRM systems.
• Support bankers in complying with CDD (Customer Due Diligence) and KYC (Know Your Customer) procedures according to group policy.

Requirements:

• Advanced English
• Microsoft Office

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Responsibilities:

• Living the Red Bull On Premise culture
• Communication
• Event activation
• Area management
• Administration
• On Premise marketing
• Training, coaching, motivating and assessing
• Art of Musketeering

Requirements:

• University – Bachelor’s degree preferred (business, marketing or similar)
• Recommended 3-4 years sales experience with a strong track record of success
• Recommended 2-3 years of management experience (in the On Premise beverage industry is a plus)
• Strong On Premise industry knowledge, contacts and experience in “the scene”
• Strong analytical, planning and financial skills
• Clear understanding of markets, sales & distribution, competitor activity, consumer behaviour in FMCG context
• Driver's License
• Fluent in written and spoken English
• Very high negotiation and communication skills
• Fully understands and embraces the musketeer profile
• Must be proficient in EDV (Word, Excel, Power Point, etc.)

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Responsibilities:

• Manage and develop a high-performing team to achieve sales targets and provide excellent customer experiences
• Recruit, train, and develop team members to ensure they have the skills and knowledge needed to succeed
• Analyze sales data and develop strategies to drive business growth
• Collaborate with store leaders and stakeholders to ensure alignment with company goals and objectives
• Develop and implement plans to increase brand awareness and drive sales
• Provide coaching and feedback to team members to help them grow and develop in their roles

Requirements:

• Minimum 2 years of experience in retail management or a similar field
• Passion for the beauty industry and strong knowledge of makeup and skincare
• Excellent communication and leadership skills
• Ability to work in a fast-paced environment and adapt to changing priorities
• Strong analytical and problem-solving skills
• Experience with CRM software and Microsoft Office applications

We offer a dynamic and supportive work environment where you can grow and develop your skills. If you are a motivated and results-driven individual with a passion for beauty, we encourage you to apply.

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As a Counter Manager Assistant, you will be a true ambassador of the brand, reflecting the values of Charlotte Tilbury. You will support the Commercial Manager in overseeing daily operations at the counter.

Key Responsibilities:

• Drive financial results in-store to meet and exceed targets and key performance indicators.
• Support the Commercial Manager in determining individual and team sales objectives and communicate them to Retail Artists.
• Analyze commercial information and suggest proactive improvement opportunities.
• Achieve and exceed personal and team sales targets, including Key Performance Indicators (KPIs) such as Average Sales per Unit (ASPU) and Articles per Transaction (APT).
• Demonstrate entrepreneurial spirit and expertise among retail artist brands.
• Lead by example to promote exceptional customer service and create an unforgettable customer experience.
• Train and provide feedback to the team to ensure Charlotte Tilbury standards are met in both service and art areas.
• Implement individual and team development plans, conducting regular reviews that foster feedback and coaching.
• Create a positive and cooperative team culture in-store through team meetings and a collaborative management style.

Commercial Responsibilities:

• Set an example by obtaining unlimited results from customers and showing your team how to do so daily.
• Drive and develop business KPIs to achieve market-leading results.
• Ensure the best customer experience, incorporating the magic service methodology.
• Generate brand awareness by creating lasting emotional connections with customers.
• Plan for the calendar year, considering new product launches and previous year's activity and market impacts.
• Design and present a compelling event strategy for the counter.
• Report weekly and monthly productivity to the Area Manager.

Requirements:

• Minimum 2 years of experience in counter administration or boutiques.
• Genuine passion for the beauty industry.
• Business acumen.
• Experience in personnel management.
• Excellent organisational communication.
• Experience in strategic planning.
• Proficient in Microsoft Office: Excel, PowerPoint, Word.
• Experience with CRM programs.

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As a Makeup Training Leader, you will be responsible for leading a team of artists and providing exceptional customer service, while driving sales and promoting the brand.

Key responsibilities include:

• Leading by example and demonstrating exceptional artistic skills and product knowledge
• Developing and implementing training programs for the team
• Driving sales and achieving key performance indicators (KPIs)
• Building and maintaining relationships with clients and stakeholders
• Collaborating with the education manager to identify development needs and opportunities
• Providing coaching and feedback to team members

Requirements:

• Minimum 3 years of experience in counter management or similar role
• Pro Makeup Artist certification
• Portfolio of makeup work
• Certification in bridal and social makeup
• Minimum 2 years of experience in personnel training
• Passion for the beauty industry and talent development
• Experience in personnel management and commercial acumen
• Expertise in managing KPIs and using Microsoft Office software (Excel, PowerPoint, Word)
• High-level experience with CRM software

We offer a dynamic and supportive work environment where you can grow and develop your skills.

If you are a motivated and creative individual with a passion for makeup and leadership, we encourage you to apply.

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As a Makeup Artist Salesperson, you will be responsible for promoting and creating an exceptional makeup experience in-store, representing Charlotte Tilbury products and image. You will work as part of an elite team to drive sales through exceptional makeup artistry.

Responsibilities:

• Sales: Achieve and exceed personal sales targets, including Key Performance Indicators (KPIs) such as Average Sales per Unit (ASPU) and Items per Transaction (IPT)
• Collaborate with the team to achieve and exceed team sales targets
• Create brand awareness through product knowledge sharing and demonstrations
• Present new product launches
• Demonstrate proactivity and creativity within company guidelines
• Promote the Tilbury Touch service

• Customer Service: Provide exceptional customer service, leading by example to promote the Tilbury Touch
• Resolve customer queries efficiently and effectively
• Invite customers to experience personalized makeup sessions
• Work quickly and accurately under tight deadlines
• Seize opportunities to deliver exceptional service to each customer

• Teamwork: Support event execution
• Demonstrate a positive and cooperative attitude
• Contribute to individual and team development plans
• Maintain high standards of punctuality and time usage
• Support and maintain open communication, professionalism, and creativity

• Operations: Ensure the counter is ready for customers from opening to closing
• Maintain excellent hygiene standards on the counter
• Clean display units, tools, and testers throughout the day
• Maintain technology at the point of sale, including iPads, sound systems, and advertising screens
• Help maintain required inventory levels, including stock rotation and timely replenishment
• Comply with company loss prevention procedures and security policies
• Implement visual materials, new launch displays, and promotional materials as directed
• Complete administrative tasks accurately and on time
• Report operational issues for resolution

Requirements:

• Medium to high makeup skills
• Basic makeup training preferred
• Knowledge of makeup brands (classic, new, indie) and trends
• Basic skincare knowledge
• Proven sales performance or recommendation letter
• Minimum one year of experience in department stores and sales

About Charlotte Tilbury: Charlotte Tilbury understands the power of beauty like no one else. With over 25 years at the forefront of the makeup industry, working with top models, celebrities, and designers, Charlotte has distilled her secrets into a curated collection of skincare, makeup, and fragrances.

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The position requires a broad understanding of financial planning fundamentals and methodology to identify needs, recommend suitable solutions, and contribute to sustainable growth in client assets and segment.

Key Responsibilities:

• Attract, prospect, and acquire new wealth segment clients.
• Manage an average portfolio of 500 to 700 million pesos (MDP).
• Conduct in-depth financial reviews of portfolio clients and prospects.
• Use institutional financial review tools and document results properly.
• Analyse each client's situation, goals, and needs to recommend suitable financial solutions.
• Drive portfolio growth in terms of assets under management (AUM), total operating income (TOI), profitability, and diversification.
• Design and implement strategies to increase portfolio diversification.
• Identify investment, financing, protection, and other financial product opportunities that match client profiles and needs.
• Strengthen retention and growth of existing clients.
• Generate new business through referrals and recommendations from current clients.
• Maintain long-term relationships based on trust, client knowledge, and service quality.
• Collaborate with peers, Premier Executives, and other HSBC colleagues to offer integrated solutions.
• Ensure clear, timely, and effective communication with clients and internal teams.
• Comply with institutional, regulatory, and conduct guidelines applicable to the role.

Requirements:

• Bachelor's degree or Engineering, preferably in economic-administrative areas.
• Master's degree (desirable).
• Minimum 2 years of experience in banking or wealth management.
• Experience in managing and developing portfolios for wealth segment clients.
• Valid AMIB Figure 3 certification (required).
• Intermediate to advanced English proficiency (desirable).

Technical Knowledge:

• Financial markets and capital.
• Investment products and solutions.
• Financial instruments and diversification alternatives.
• Financial planning and wealth analysis.
• Macroeconomics and key economic variables.
• Asset management under administration and portfolio profitability.
• Client profiling and comprehensive knowledge.
• Regulations and practices applicable to financial product marketing.

Competencies and Skills:

• Client orientation and building trust relationships.
• Effective oral and written communication.
• Negotiation and persuasion skills.
• Commercial orientation and results focus.
• Financial analysis capability.
• Business opportunity identification.
• Problem-solving.
• Planning, organisation, and follow-up.
• Collaborative work and synergy generation.
• Adaptability and priority management.
• Integrity, responsibility, and adherence to regulations.

Key Performance Indicators:

• AUM growth.
• TOI growth and portfolio profitability.
• Client retention and satisfaction.
• Acquisition of new clients.
• Clients and assets obtained through referrals.
• Product and solution diversification per client.
• Compliance with commercial, regulatory, and service objectives.

Job Data by YubHub.