{"version":"0.1","company":{"name":"YubHub","url":"https://yubhub.co","jobsUrl":"https://yubhub.co/jobs/city/missouri-terms/"},"x-facet":{"type":"city","slug":"missouri-terms","display":"Missouri Terms","count":1},"x-feed-size-limit":100,"x-feed-sort":"enriched_at desc","x-feed-notice":"This feed contains at most 100 jobs (the most recently enriched). For the full corpus, use the paginated /stats/by-facet endpoint or /search.","x-generator":"yubhub-xml-generator","x-rights":"Free to redistribute with attribution: \"Data by YubHub (https://yubhub.co)\"","x-schema":"Each entry in `jobs` follows https://schema.org/JobPosting. YubHub-native raw fields carry `x-` prefix.","jobs":[{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_dad05d05-343"},"title":"Dedicated Client Service Partner","description":"<p>As a Dedicated Client Service Partner at Cigna, you will serve as a trusted connection between clients, customers, and internal partners. You will deliver personalized support, benefits education, and issue resolution for employees and dependents while partnering closely with client HR teams.</p>\n<p><strong>Deliver Personalized Support</strong></p>\n<ul>\n<li>Serve as the dedicated resource for client HR teams, providing personalized benefits support and guidance that enhances the employee experience.</li>\n<li>Build trusted client partnerships while delivering a seamless benefits experience and exceptional customer service.</li>\n</ul>\n<p><strong>Resolve Complex Issues</strong></p>\n<ul>\n<li>Own and resolve escalated service issues, including complex claims, appeals, authorizations, eligibility inquiries, and incentive-related questions.</li>\n<li>Coordinate with internal and external partners to ensure timely and effective outcomes.</li>\n</ul>\n<p><strong>Collaborate Across Internal Team</strong></p>\n<ul>\n<li>Partner closely with Client Service Executives, account managers, implementation teams, clinical partners, operations teams, and other cross-functional stakeholders to address service needs and improve outcomes.</li>\n</ul>\n<p><strong>Educate and Guide</strong></p>\n<ul>\n<li>Educate employees on plan options, benefit resources, and how to maximize their healthcare benefits.</li>\n<li>Deliver presentations, benefit education sessions, and communications that simplify complex healthcare information and drive employee engagement.</li>\n</ul>\n<p><strong>Support Key Client Events</strong></p>\n<ul>\n<li>Assist with new hire onboarding, open enrollment activities, health fairs, and employee engagement initiatives.</li>\n<li>Partner with client HR teams to promote awareness and participation in benefit programs.</li>\n</ul>\n<p><strong>Promote Health and Wellness</strong></p>\n<ul>\n<li>Support and coordinate onsite wellness initiatives aligned with client goals.</li>\n<li>Encourage employee engagement in wellness programs and available health resources.</li>\n</ul>\n<p><strong>Drive Client Success</strong></p>\n<ul>\n<li>Identify trends and opportunities to enhance employee experience and program performance.</li>\n<li>Deliver strategic insights and solutions that improve client outcomes and access to care.</li>\n</ul>\n<p><strong>Required Qualifications:</strong></p>\n<ul>\n<li>High School Diploma or GED required.</li>\n<li>Minimum 3 years of experience in healthcare, pharmacy, PBM, benefits administration, or a related client-facing role.</li>\n<li>Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook) and benefits administration platforms.</li>\n<li>Strong relationship-building, problem-solving, communication, and presentation skills.</li>\n<li>Ability to manage multiple priorities independently in a fast-paced environment.</li>\n<li>Experience conducting presentations, employee education, or wellness initiatives.</li>\n<li>Flexible schedule availability</li>\n</ul>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">Job Data by <a href=\"https://yubhub.co\">YubHub</a>.</p>","url":"https://cigna.wd5.myworkdayjobs.com/en-US/cignacareers/job/Missouri-Terms/Dedicated-Client-Service-Partner--DCSP---Cigna-Healthcare---ONSITE---St-Louis--MO_26013249-1","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Cigna","sameAs":"https://cigna.com","logo":"https://logos.yubhub.co/cigna.com.png"},"x-apply-url":"https://cigna.wd5.myworkdayjobs.com/en-US/cignacareers/job/Missouri-Terms/Dedicated-Client-Service-Partner--DCSP---Cigna-Healthcare---ONSITE---St-Louis--MO_26013249-1","x-work-arrangement":"onsite","x-experience-level":"senior","x-job-type":"full-time","x-salary-range":null,"x-skills-required":["Microsoft Office","benefits administration","relationship-building","problem-solving","communication","presentation"],"x-skills-preferred":["client relationships","benefits administration systems","CRM platforms","virtual meeting tools"],"x-benefits":["health_insurance"],"x-licences":[],"x-visa-sponsorship":"unknown","x-visa-sponsorship-text":null,"x-work-authorisation":"unknown","x-work-authorisation-text":null,"datePosted":"2026-11-11T00:00:00.000Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Missouri Terms"}},"employmentType":"FULL_TIME","occupationalCategory":"Customer Service","industry":"Healthcare","skills":"Microsoft Office, benefits administration, relationship-building, problem-solving, communication, presentation, client relationships, benefits administration systems, CRM platforms, virtual meeting tools"}]}