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The successful candidate will supervise the performance of Quality Analysts, ensure their compliance with processes, and support them in analyzing and resolving client issues and concerns.</p>\n<p>Responsibilities:</p>\n<ul>\n<li>Mentor, guide, and help develop a career path for Quality Analysts</li>\n<li>Implement, oversee, and enforce escalation channels in accordance with mutually agreed-upon procedures</li>\n<li>Lead a high-performing team to build problem-solving, critical thinking, analytical, and technical skills</li>\n<li>Establish ambitious but realistic team goals</li>\n<li>Work with direct reports on plans for executing and measuring progress and sharing results</li>\n<li>Identify actionable insights, offer recommendations, and shape team&#39;s strategy</li>\n</ul>\n<p>Requirements:</p>\n<ul>\n<li>At least 2 years of relevant people management experience within or beyond the BPO space</li>\n<li>Ability to think strategically and solve problems through creative means</li>\n<li>Background in providing constructive feedback and implementing corrective action plans</li>\n<li>High-level understanding of customer confidentiality standards</li>\n<li>Passion for developing the skills and know-how of team members</li>\n<li>Experience in mediation and conflict resolution techniques</li>\n</ul>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">Job Data by <a href=\"https://yubhub.co\">YubHub</a>.</p>","url":"https://taskus.wd1.myworkdayjobs.com/en-US/Careers/job/Meycauayan-Bulacan-Philippines/Quality-Supervisor---Bulacan_R_2606_8010","directApply":true,"hiringOrganization":{"@type":"Organization","name":"TaskUs","sameAs":"https://www.taskus.com","logo":"https://logos.yubhub.co/taskus.com.png"},"x-apply-url":"https://taskus.wd1.myworkdayjobs.com/en-US/Careers/job/Meycauayan-Bulacan-Philippines/Quality-Supervisor---Bulacan_R_2606_8010","x-work-arrangement":null,"x-experience-level":"senior","x-job-type":"full-time","x-salary-range":null,"x-skills-required":["people management","strategic thinking","problem-solving","constructive feedback","conflict resolution","customer confidentiality"],"x-skills-preferred":[],"x-benefits":[],"x-licences":[],"x-visa-sponsorship":"unknown","x-visa-sponsorship-text":null,"x-work-authorisation":"unknown","x-work-authorisation-text":null,"datePosted":"2026-09-18T00:00:00.000Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Meycauayan, Bulacan"}},"employmentType":"FULL_TIME","occupationalCategory":"Customer Service","industry":"Technology","skills":"people management, strategic thinking, problem-solving, constructive feedback, conflict resolution, customer confidentiality"},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_1da87afd-745"},"title":"IT Support OJT (Student Trainee)","description":"<p>We are looking for an enthusiastic and eager-to-learn IT Support Student Trainee to join our team for their On-the-Job Training (OJT). 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protocols, KPIs, guidelines, and company policies to ensure consistent and standardized delivery of customer service;</li>\n<li>Foster a collaborative work environment by engaging with team members, supervisors, and other departments to resolve customer issues, share knowledge, and contribute to a positive team atmosphere;</li>\n<li>Participate in all mandated internal and external training and/or seminars;</li>\n<li>Get to know, understand, and comply with TaskUs’ policies and procedures.</li>\n</ul>\n<p><strong>Technical Skills and Qualifications:</strong></p>\n<ul>\n<li>Computer literate and proficient in the use of Windows OS, Apple OS, Microsoft Office, and Google applications;</li>\n<li>Familiar with customer support software, including Zendesk, Slack, and internal troubleshooting tools to resolve issues;</li>\n<li>Fluent in the English language, as well as reading and writing in English;</li>\n<li>Must be at least a high school graduate.</li>\n</ul>\n<p><strong>Soft Skills:</strong></p>\n<ul>\n<li>Problem-solving and critical-thinking skills;</li>\n<li>Great communication skills, written and oral;</li>\n<li>Must be adaptable and flexible, demonstrating abilities to work with process and information changes;</li>\n<li>Empathic toward customers and can maintain a customer-centric approach;</li>\n<li>Team player: acts as a key participant within the internal team and broader company by taking part in department initiatives, providing feedback/updates, promoting collaborative solutions, and supporting colleagues/departments;</li>\n<li>Open to feedback, eager to learn, and can show improvement.</li>\n</ul>\n<p><strong>What&#39;s in it for you?</strong></p>\n<ul>\n<li>Competitive salary;</li>\n<li>Great benefits package;</li>\n<li>Professional growth opportunities with the chance to learn from many different functions;</li>\n<li>A fun and inclusive workplace.</li>\n</ul>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">Job Data by <a href=\"https://yubhub.co\">YubHub</a>.</p>","url":"https://taskus.wd1.myworkdayjobs.com/en-US/Careers/job/Meycauayan-Bulacan-Philippines/Teammate-Bulacan-Q4-2026_R_2609_12354","directApply":true,"hiringOrganization":{"@type":"Organization","name":"TaskUs","sameAs":"https://www.taskus.com","logo":"https://logos.yubhub.co/taskus.com.png"},"x-apply-url":"https://taskus.wd1.myworkdayjobs.com/en-US/Careers/job/Meycauayan-Bulacan-Philippines/Teammate-Bulacan-Q4-2026_R_2609_12354","x-work-arrangement":null,"x-experience-level":null,"x-job-type":"full-time","x-salary-range":null,"x-skills-required":["Windows OS","Apple OS","Microsoft Office","Google applications","Zendesk","Slack","English language"],"x-skills-preferred":[],"x-benefits":[],"x-licences":[],"x-visa-sponsorship":"unknown","x-visa-sponsorship-text":null,"x-work-authorisation":"unknown","x-work-authorisation-text":null,"datePosted":"2026-09-26T00:00:00.000Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Meycauayan, Bulacan"}},"employmentType":"FULL_TIME","occupationalCategory":"Customer Service","industry":"Technology","skills":"Windows OS, Apple OS, Microsoft Office, Google applications, Zendesk, Slack, English language"},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_188c54c4-a4a"},"title":"People Champion Intern","description":"<p>TaskUs is seeking a People Champion Intern to join their team in Meycauayan, Bulacan.</p>\n<p>The internship program aims to provide practical learning experience to college-level students/individuals who are looking to expand their knowledge in their field of study at university.</p>\n<p>As a People Champion Intern, you will:</p>\n<ul>\n<li>Work side-by-side with the People team members to assist with answering queries via chats or emails</li>\n<li>Support and observe People Champs in any admin tasks</li>\n<li>Promote and be a role model of the TaskUs culture and core values</li>\n<li>Undergo administrative tasks specific to tracking and filing of documents</li>\n<li>Key duties will include: ID printing, clearance management, case management, and account deactivation</li>\n<li>Contribute to talent attraction through different online media</li>\n<li>Provide a #RidiculouslyGood recruitment experience to internal stakeholders and candidates</li>\n</ul>\n<p>Requirements:</p>\n<ul>\n<li>You must be of legal age to qualify for an internship</li>\n<li>You must have OJT units requirement</li>\n<li>Submit your CV, scanned copy of school ID and scanned copy of a valid government-issued ID and birth certificate</li>\n<li>Endorsement letter from your school indicating required number of hours for OJT</li>\n<li>You must be taking Human Resource Management or Psychology</li>\n</ul>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">Job Data by <a href=\"https://yubhub.co\">YubHub</a>.</p>","url":"https://taskus.wd1.myworkdayjobs.com/en-US/Careers/job/Meycauayan-Bulacan-Philippines/People-Champion-Intern_R_2304_2887","directApply":true,"hiringOrganization":{"@type":"Organization","name":"TaskUs","sameAs":"https://www.taskus.com/careers/","logo":"https://logos.yubhub.co/taskus.com.png"},"x-apply-url":"https://taskus.wd1.myworkdayjobs.com/en-US/Careers/job/Meycauayan-Bulacan-Philippines/People-Champion-Intern_R_2304_2887","x-work-arrangement":"onsite","x-experience-level":null,"x-job-type":"internship","x-salary-range":null,"x-skills-required":["Human Resource 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As an HR Supervisor, you will be the primary person responsible for taking care of employees, handling employee or labor relations, and ensuring compliance with local employment laws and regulations.</p>\n<p>Responsibilities:</p>\n<ul>\n<li>Handle due process documents and proceedings such as admin hearings</li>\n<li>Conduct or acquire background checks and employee eligibility verifications</li>\n<li>Perform routine tasks required to administer and execute human resource programs, including compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development</li>\n<li>Handle employment-related inquiries from applicants, employees, and supervisors, referring complex and/or sensitive matters to the appropriate staff</li>\n<li>Attend and participate in employee disciplinary meetings, terminations, and investigations</li>\n<li>Maintain compliance with local employment laws and regulations, and recommend best practices; review policies and practices to maintain compliance</li>\n<li>Maintain knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management</li>\n<li>Perform other duties as assigned</li>\n</ul>\n<p>Requirements:</p>\n<ul>\n<li>At least 1-2 years of experience, preferably in a BPO setting on a generalist or supervisory level</li>\n<li>Experience in leading employee engagement</li>\n<li>Strong background in employee engagement/labor relations</li>\n<li>Strong organisational skills, project management skills, and analytical skills</li>\n<li>Ability to lead a cross-functional team, work independently, and work on night shifts or rotating schedules</li>\n</ul>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">Job Data by <a href=\"https://yubhub.co\">YubHub</a>.</p>","url":"https://taskus.wd1.myworkdayjobs.com/en-US/Careers/job/Meycauayan-Bulacan-Philippines/HR-Supervisor_R_2605_7146-1","directApply":true,"hiringOrganization":{"@type":"Organization","name":"TaskUs","sameAs":"https://www.taskus.com","logo":"https://logos.yubhub.co/taskus.com.png"},"x-apply-url":"https://taskus.wd1.myworkdayjobs.com/en-US/Careers/job/Meycauayan-Bulacan-Philippines/HR-Supervisor_R_2605_7146-1","x-work-arrangement":null,"x-experience-level":"senior","x-job-type":"full-time","x-salary-range":null,"x-skills-required":["organisational skills","project management skills","analytical skills","employee engagement","labor relations"],"x-skills-preferred":["BPO experience","generalist or supervisory level experience"],"x-benefits":[],"x-licences":[],"x-visa-sponsorship":"unknown","x-visa-sponsorship-text":null,"x-work-authorisation":"unknown","x-work-authorisation-text":null,"datePosted":"2026-09-11T00:00:00.000Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Meycauayan, Bulacan"}},"employmentType":"FULL_TIME","occupationalCategory":"Human Resources","industry":"Technology","skills":"organisational skills, project management skills, analytical skills, employee engagement, labor relations, BPO experience, generalist or supervisory level experience"}]}