You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.

Job Description

Ready to Make a Difference? Join Our Iconic Team at Telstra!

At Telstra, we're more than just a leading telecommunications company,we're where passion meets purpose.

As a Retail Customer Service & Sales Consultant, you'll have the opportunity to work for an iconic Aussie brand that's been connecting Australians for generations.

You won't just be a friendly face in-store,you'll be the trusted expert who helps customers find tech solutions that enhance their lives.

This is your chance to make a meaningful impact by bringing our purpose to life: to build a connected future so everyone can thrive.

Opportunities available across these locations:

• Mackay
• Mount Pleasant

What You'll Be Doing:

• Deliver Exceptional Customer Experiences: Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.
• Be the Go-To Tech Expert: Stay up-to-date with the latest gadgets and services, offering informed guidance and solutions.
• Achieve and Excel: Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.
• Collaborate and Contribute: Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals.

Salary and Benefits:

• Generous Discounts: Enjoy 30% off Telstra services and exclusive offers with over 240 brands and partners.
• Leave Options: Take advantage of 16 weeks of paid parental leave, the Telstra Extra Day Off, gender affirmation leave, Cultural Leave, Blood Donor Leave, and the ability to purchase up to 4 weeks of additional leave.
• Training & Career Growth Opportunities: Access over 17,000 learning programs with LinkedIn Learning, and develop your career with our Future Ready program designed to build on your skills and prepare you for your next step.
• Flexibility: We offer flexible working hours and a supportive approach to parental leave,do it your way!
• Recognition & Rewards: Benefit from monthly performance rewards and a range of recognition programs to celebrate your success.
• Inclusive Culture: Join a diverse and inclusive team where everyone's unique perspective is valued and respected.

Is It You We're Looking For?

• Great Communication Skills: You're a natural at connecting with people and making their day better.
• Solution-Oriented Approach: You enjoy thinking on your feet and tailoring solutions for each customer.
• Sales Drive: You're motivated to achieve (and exceed!) sales targets and KPIs.
• Passion for Learning: You're eager to grow and develop your skills in a dynamic environment.
• Resilience and Positivity: You have a can-do attitude, even when things get busy.
• Customer-Facing Experience: Previous experience is a plus but not required,bring your enthusiasm and we'll teach you the rest!

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The Role:

• Prepare meals across breakfast, crib, and dinner services
• Work in a high-volume catering environment
• Maintain food safety and HACCP standards
• Deliver consistent quality and presentation
• Work as part of a supportive kitchen team

About You:

• Certificate III or IV in Commercial Cookery
• Experience in bulk catering or high-volume kitchens
• FIFO, DIDO, or remote site experience desirable but not essential
• Strong food safety and hygiene knowledge
• Ability to work both independently and as part of a team
• Able to work in remote environments and varying weather conditions
• Ability to pass a pre-employment medical and drug & alcohol test
• Full Australian working rights

Why Join Sodexo?

• Competitive salary package and stable ongoing work
• 14:7 roster offering a great work-life balance
• Meals and accommodation provided while on site
• Career development and progression opportunities
• Employee discounts and wellbeing programs

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