The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

Scope of Position Ensure timely and accurate movement of freight and information, while providing exceptional customer service within the Air Import Department.

Major Duties and Responsibilities:

• Ensure smooth and timely freight process flow
• Ensure accurate and timely data entry into our operating system
• Track and trace Air Import files as required
• Use Workflows on daily basis
• Ensure timely delivery of freight to customers for Import shipments
• Ensure documents are timely sent to customer or broker for customs purposes
• Ensure accurate and timely client and Service Providers billing
• Interact with our customers in arranging their international shipments, meeting customer service standards
• Contribute to maintain strong relationships with suppliers (airlines, trucking companies, and others)
• Meet compliance at all times to regulations
• Understand department process flow, constantly looking for areas of improved efficiency
• Ensure all customers' standard operating procedures are followed and updated
• Meet KPI standards, as per the company procedures
• Overseas communications, timely responses to emails and requests (internal and external)

QUALIFICATIONS:

• 6 months to 1 year related experience in airfreight; or equivalent combination of education and experience
• Understanding of air documentation process a plus
• Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
• Pro-active, strong organizational skills
• Good computer skills (Excel, Word, PowerPoint)
• IATA certification (preferred)
• Fluent in English and Dutch
• Eligible to work in Belgium

ADDITIONAL INFORMATION: Expeditors offers excellent benefits:

• Paid Vacation, Holiday, Sick Time
• Hospitalization insurance
• Lunch vouchers
• Employee Stock Purchase Plan
• Training and Personnel Development Program
• Growth opportunities within the company

Job Data by YubHub.

As a Transcon Agent at Expeditors, you will play a crucial role in ensuring the smooth and timely flow of freight processes.

Major Duties and Responsibilities:

• Ensure accurate and timely data entry into our operational system
• Track and trace Transcon files and report on their status
• Arrange client and vendor billing in a timely and accurate manner
• Coordinate the delivery of freight and ensure timely clearance when necessary
• Provide excellent customer service, interacting with customers to arrange shipments that meet their service standards
• Build and maintain strong relationships with suppliers
• Adhere to compliance regulations at all times
• Respond promptly to emails and requests
• Meet Key Performance Indicators (KPI) standards as per company policy
• Stay up-to-date with customers' procedures and internal DLSOPs

Qualifications:

• 2-3 years of experience in logistics, preferably in road transport
• Bachelor's degree
• Excellent interpersonal skills, with the ability to communicate clearly and concisely
• Proactive with strong organisational skills
• Proficiency in Microsoft Office applications (Excel, Word)
• Fluency in Dutch and English
• Eligibility to work in Belgium

Benefits:

• Paid vacation, holiday, and sick time
• Medical health plan
• Life insurance
• Employee stock purchase plan
• Training and personnel development program
• Opportunities for growth within the company

Job Data by YubHub.