{"version":"0.1","company":{"name":"YubHub","url":"https://yubhub.co","jobsUrl":"https://yubhub.co/jobs/city/ma-rabat/"},"x-facet":{"type":"city","slug":"ma-rabat","display":"Ma-rabat","count":1},"x-feed-size-limit":100,"x-feed-sort":"enriched_at desc","x-feed-notice":"This feed contains at most 100 jobs (the most recently enriched). For the full corpus, use the paginated /stats/by-facet endpoint or /search.","x-generator":"yubhub-xml-generator","x-rights":"Free to redistribute with attribution: \"Data by YubHub (https://yubhub.co)\"","x-schema":"Each entry in `jobs` follows https://schema.org/JobPosting. YubHub-native raw fields carry `x-` prefix.","jobs":[{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_701a075b-c45"},"title":"French-English Customer Support Contractor","description":"<p>TransPerfect Connect is seeking independent contractors to provide French-English customer support services for a global retail and e-commerce client.</p>\n<p>Contractors will support customer interactions across phone and email channels, assisting with product inquiries, order-related questions, and post-purchase support.</p>\n<p><strong>Scope of Services</strong></p>\n<ul>\n<li>Provide customer support through inbound phone and email interactions</li>\n<li>Assist customers with product-related inquiries, including fit, materials, fabric care, and general product knowledge</li>\n<li>Support order placement, tracking, returns, and general account inquiries</li>\n<li>Address customer concerns using a solution-oriented and professional approach</li>\n<li>Deliver a customer experience aligned with premium retail standards</li>\n<li>Document interactions in designated systems as required for service delivery</li>\n<li>Follow general service guidelines while adapting communication to meet individual customer needs</li>\n</ul>\n<p><strong>Work Structure</strong></p>\n<ul>\n<li>Services are performed remotely</li>\n<li>Client support is primarily needed during operating hours of Monday through Friday, 9:00 AM to 6:00 PM Turkey Time</li>\n<li>Contractors indicate their availability within these hours and are offered work based on project needs and availability</li>\n<li>Work volume may vary and is not guaranteed</li>\n<li>Contractors may support up to full-time hours depending on business demand and individual availability</li>\n</ul>\n<p><strong>Ideal Profile</strong></p>\n<ul>\n<li>Native or near-native fluency in French</li>\n<li>Strong professional-level English communication skills (spoken and written)</li>\n<li>Experience in customer service, call center support, or customer-facing roles</li>\n<li>Retail or e-commerce experience preferred</li>\n<li>Comfortable managing both phone and written customer interactions</li>\n<li>Strong communication, problem-solving, and multitasking skills</li>\n<li>Ability to work independently in a remote environment</li>\n</ul>\n<p><strong>Technical Requirements</strong></p>\n<ul>\n<li>Reliable high-speed internet connection</li>\n<li>Quiet, private workspace suitable for voice interactions</li>\n<li>Laptop provided</li>\n</ul>\n<p><strong>Compensation</strong></p>\n<ul>\n<li>Competitive rates based on experience, market alignment, and project requirements</li>\n<li>Payment terms and structure will be outlined during the contracting process</li>\n</ul>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">Job Data by <a href=\"https://yubhub.co\">YubHub</a>.</p>","url":"https://transperfect.wd5.myworkdayjobs.com/en-US/transperfect/job/MA-Rabat/French-English-Customer-Support-Specialist--Remote--Contract-Based-_R2025-243844","directApply":true,"hiringOrganization":{"@type":"Organization","name":"TransPerfect Connect","sameAs":"https://transperfect.com","logo":"https://logos.yubhub.co/transperfect.com.png"},"x-apply-url":"https://transperfect.wd5.myworkdayjobs.com/en-US/transperfect/job/MA-Rabat/French-English-Customer-Support-Specialist--Remote--Contract-Based-_R2025-243844","x-work-arrangement":"remote","x-experience-level":null,"x-job-type":"full-time","x-salary-range":null,"x-skills-required":["French","English","customer service","communication","problem-solving","multitasking"],"x-skills-preferred":["retail","e-commerce"],"x-benefits":[],"x-licences":[],"x-visa-sponsorship":"unknown","x-visa-sponsorship-text":null,"x-work-authorisation":"unknown","x-work-authorisation-text":null,"datePosted":"2026-04-30T00:00:00.000Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"MA-Rabat"}},"jobLocationType":"TELECOMMUTE","employmentType":"FULL_TIME","occupationalCategory":"Customer Service","industry":"Retail","skills":"French, English, customer service, communication, problem-solving, multitasking, retail, e-commerce"}]}