Your main responsibilities will include:

• Providing five-star service to customers at pace
• Confidently recommending and selling M&S Food products
• Utilising digital tools to enhance the customer experience
• Adapting to changing demands and working across various areas of the store
• Contributing to a positive, high-energy environment

As a Customer Assistant, you will be expected to thrive in a high-pressure environment, remain digitally confident, and be flexible with your work schedule.

Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.

Working hours:

• Sunday: 06:00-10:00
• Monday: 06:00-10:00
• Tuesday: 06:00-10:00
• Saturday: 06:00-10:00

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This is a hands-on, high-pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five-star service.

You'll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods.

Responsibilities:

• Being digitally confident is essential. You'll use our tools to take and fulfil orders fast, keeping customers moving and satisfied.
• Efficiency and effectiveness are key aspects of your role. You'll maintain impeccable food safety standards while juggling orders and queues.
• At M&S, our customers don't wait. You'll be fast and relentlessly focused on delivering quality under pressure while focusing on delivering five-star service.
• Teamwork matters. You'll support colleagues and contribute to a high-performance culture that meets customer needs – no matter how hectic it gets.
• Flexibility is also vital. You'll adapt quickly, working where needed with pace.

Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.

Hours: wk1 Sun: 09:00-15:30 wed 10:30-17:00 fri 10:30-17:00 sat 10:30-17:00

wk2 Mon 10:30-17:00 tue 10:30-17:00 thu 10:30-17:00 sat 09:00-15:30

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As a Customer Assistant, you will be a brand ambassador, providing great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods.

Your responsibilities will include:

• Being digitally confident to use our tools to take and fulfil orders quickly
• Maintaining high food safety standards while managing orders and queues
• Delivering quality and five-star service under pressure
• Supporting colleagues and contributing to a high-performance culture
• Adapting quickly and working flexibly where needed

The role involves working varied shifts, including:

• Week 1: Monday 10:30-17:00, Tuesday 10:30-17:00, Wednesday 11:00-17:30, Thursday 11:00-17:30
• Week 2: Monday 11:00-17:30, Wednesday 10:30-17:00, Thursday 11:00-17:30, Friday 10:45-17:15

Due to operational requirements, you may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.

Marks & Spencer aims to be an inclusive organisation, trusted and admired by colleagues, customers, and suppliers.

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You'll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop.

Key responsibilities:

• Work across the wider store where needed, keeping up with the pace and demands of retail
• Use digital tools confidently to track deliveries and manage stock efficiently
• Be a team player, working across functions and supporting colleagues across the store
• Adapt quickly to keep things moving, from early morning deliveries to shifting stock late into the day

Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.

Work pattern:

• Wednesday 06:00 - 10:00
• Friday 06:00 - 10:00
• Saturday 06:00 - 10:00

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You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop.

Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.

Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.

Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

Work Pattern Sunday 10:00 - 14.00 Wednesday 18:00 - 22:00 Saturday 10:00 - 14:00

Under 18 disclaimer This job role involves operating mechanical equipment as relevant to the job role and this means we can’t consider applications from anyone under the age of 18.

Benefits No benefits mentioned.

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You'll work part-time with varying shifts including Sundays, Tuesdays, Fridays, and Saturdays.

Key responsibilities include:

• Delivering outstanding customer service
• Maintaining a high level of product knowledge
• Utilising digital tools to enhance the customer experience
• Working collaboratively as part of a team
• Adapting to changing demands in the retail environment

As a Customer Assistant, you'll be a resilient and committed brand ambassador who confidently recommends and sells M&S Food products.

Benefits of working with M&S include:

• Competitive pay rates
• Opportunities for career development
• Inclusive and supportive work environment

M&S aims to be an inclusive organisation, trusted and admired by colleagues, customers, and suppliers.

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You'll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers.

Responsibilities:

• Deliver five-star service at pace
• Utilise digital tools to enhance the customer experience
• Contribute to a positive, high-energy environment
• Adapt to changing demands of the retail environment
• Work across various areas of the store

Hours:

• Thu 0800-1630
• Sat 0800-1700

Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.

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