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As a Customer Service Representative, you will be the primary point of contact for our customers, providing an excellent customer experience, scheduling appointments, and ensuring that customer concerns are addressed promptly.</p>\n<p>Responsibilities:</p>\n<ul>\n<li>Answer incoming calls and provide an awesome customer experience</li>\n<li>Schedule appointments and help customers get the service they need</li>\n<li>Listen to customer concerns, ask the right questions, and find solutions</li>\n<li>Handle multiple calls and priorities without losing the details</li>\n<li>Follow up with customers as needed</li>\n<li>Help identify opportunities for additional services</li>\n<li>Keep accurate customer information and notes in our system</li>\n<li>Work closely with our dispatchers, technicians, and office team</li>\n<li>Learn our services so you can confidently answer customer questions</li>\n<li>Keep things moving when the phones get busy!</li>\n</ul>\n<p>Requirements:</p>\n<ul>\n<li>Great phone presence and customer service skills</li>\n<li>Strong verbal and written communication</li>\n<li>Friendly, positive, and professional demeanor</li>\n<li>Ability to stay calm with an upset or frustrated customer</li>\n<li>Excellent organization and attention to detail</li>\n<li>Comfortable multitasking in a busy, fast-paced office</li>\n<li>Basic computer skills and the ability to learn new systems quickly</li>\n<li>Dependable, self-motivated, and ready to jump in</li>\n</ul>\n<p>Schedule:</p>\n<ul>\n<li>Monday–Friday, 7:30 AM–4:30 PM</li>\n<li>Occasional Saturday, 9:00 AM–2:00 PM (approximately once every 1–2 months)</li>\n</ul>\n<p>Benefits:</p>\n<ul>\n<li>$21–$25/hour</li>\n<li>Medical, dental, and vision insurance</li>\n<li>401(k) with company match</li>\n<li>Paid time off</li>\n<li>Paid training</li>\n<li>Parental leave</li>\n<li>Referral program</li>\n<li>Professional development and opportunities to grow</li>\n</ul>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_190527b2-fec/","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Nashoba Air & BoilerWorks","sameAs":"https://sila.com","logo":"https://logos.yubhub.co/sila.com.png"},"x-apply-url":"https://jobs.lever.co/sila/f3a3906f-d5aa-40a6-9a49-e0ff9c6e421d?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply","x-work-arrangement":"onsite","x-experience-level":null,"x-job-type":"Full-time","x-salary-range":"$21–$25/hour","x-skills-required":["customer service","communication","organization","multitasking","basic computer skills"],"x-skills-preferred":["home services","HVAC","plumbing","dispatch","ServiceTitan experience"],"datePosted":"2026-10-24T07:40:28.798Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Littleton, MA"}},"employmentType":"FULL_TIME","occupationalCategory":"Customer Service","industry":"Other","skills":"customer service, communication, organization, multitasking, basic computer skills, home services, HVAC, plumbing, dispatch, ServiceTitan experience"},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_83be86d7-8da"},"title":"Physical Therapist","description":"<p>We are seeking a Physical Therapist to join our team at Encompass Health in Littleton, Colorado.</p>\n<p>As a Physical Therapist, you will provide exceptional care and support to our patients, helping them achieve remarkable progress on their rehabilitation journey. 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