You will be a Sales Advisor - Foods at Marks & Spencer's Liffey Valley location.

Hours of Work:

• Sunday: No set hours
• Monday: No set hours
• Tuesday: No set hours
• Wednesday: 19:00-23:00
• Thursday: 19:00-23:00
• Friday: 19:00-23:00
• Saturday: 19:00-23:00

Full flexibility is required outside of these hours.

Purpose:

Your job purpose is to deliver an exceptional customer experience by serving and selling in-store and through all digital channels.

Key Accountabilities:

Customer:

• Create an exceptional customer experience by proactively serving customers and role-modelling service behaviours.
• Prioritise customers before tasks.
• Deliver an inspiring shopping environment through excellent product presentation and availability.
• Participate in Plan A activities to support store and local community initiatives.

Selling:

• Sell confidently to customers using product knowledge to sell more in-store and through digital channels.
• Ask questions to understand customer needs and offer personal recommendations.
• Actively participate in store events to achieve selling targets.
• Create selling opportunities at all service points.

Store:

• Understand store business priorities and contribute to improving store performance.
• Follow safe and legal working practices.
• Work productively to minimise losses throughout the store.
• Deliver key activities and operational processes within areas of responsibility.

Team:

• Adapt and work flexibly across the store to support colleagues and meet customer and business needs.
• Take ownership of personal development and seek opportunities to grow knowledge.
• Share knowledge and experience with colleagues to encourage learning and development.

Everyone’s Welcome:

M&S aims to be an inclusive organisation, trusted and admired by colleagues, customers, and suppliers.

We are committed to an active Inclusion, Diversity and Equal Opportunities Policy.

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