As a Receptionist, you will be responsible for:

• Welcoming guests with professionalism and courtesy from arrival to departure.
• Managing check-in and check-out procedures.
• Handling reservations (phone, email, website) and optimising occupancy.
• Responding to guest requests (local information, services, complaints).
• Collaborating with other departments (concierge, housekeeping, bar, room service) to ensure guest satisfaction.
• Processing payments, invoicing, and closing cash registers.
• Maintaining the reception area's cleanliness and organisation.

Requirements:

• Excellent presentation, customer service skills, reactivity, and ability to multitask.
• Availability to work varied shifts, including weekends and public holidays.
• Previous experience in a similar role is desirable.
• Proficiency in FOLS software or equivalent.
• Fluency in English is essential; knowledge of other languages is a plus.

Additional Information:

• Permanent contract, available immediately.
• 50% reimbursement of transportation costs (Pass Navigo).
• Working hours: 39 hours/week, variable schedule including weekends and public holidays.
• Accor employee benefits, including 30% discount on group hotels and reductions with partner companies.

Job Data by YubHub.

As a Multipurpose Breakfast Employee, you will play a key role in ensuring the quality of the customer experience from the start of the day. You will be responsible for:

• Preparing, setting up, and replenishing the breakfast buffet according to Mercure standards
• Welcoming customers with a smile, accompanying them, and ensuring their comfort and satisfaction
• Maintaining the cleanliness of the dining area, buffet, and kitchen office
• Managing specific customer requests (food intolerances, dietary preferences, occasional room service)
• Participating in dishwashing and cleaning kitchen equipment if necessary
• Ensuring the breakfast area is restored to its original state and closed at the end of the service

This multipurpose role combines customer contact, organisation, attention to detail, and teamwork.

Requirements:

• Previous experience in hospitality or catering is desirable, but motivated beginners are also welcome
• Excellent presentation and customer service skills
• Good command of French, with English as an asset
• Team spirit, autonomy, and dynamism
• Sense of hygiene and respect for HACCP standards

Additional Information:

• Permanent contract, starting on October 1, 2026
• 50% reimbursement of transport costs (Pass Navigo)
• Working hours: 39 hours/week, variable schedule including weekends and public holidays
• Accor collaborator card 'Programme ALL HEARTISTS' (including 30% discount on group hotels, reductions at PSG Boutique, Europcar, etc.)

Job Data by YubHub.