Responsibilities:

• Act as the sponsor's main contact person in all matters regarding central laboratory services
• Review newly assigned protocols and amendments, coordinate and manage the completion of the Clinical Laboratory Worksheet (CLW)
• Ensure that proper guidelines for communication are set at study start-up and maintained throughout a study
• Ensure adherence to the protocol-specific monitoring plan and maintain clinical study-specific study files
• Provide sponsors with study management reports as required and agreed
• Proactively monitor study budget and regularly use the PM Dashboard to help monitor study progress
• Attend and represent ICON at sponsor investigator meetings, kick-off meetings, bid defenses, or face-to-face governance meetings
• Serve as a leader, mentor, and consultant to more junior team members
• Serve as a gateway for escalation of PM issues to PM Manager and Senior/Executive Management

Requirements:

• In-depth proven experience working in a clinical laboratory, clinical trials, or customer management/account management role in a life sciences-related organisation
• Prior relevant experience successfully performing a project management role in a service area serving clinical trials
• Successful management in providing technical services for multiple clinical trials
• Bachelor's degree or local equivalent in Science, Business, or related Field

Rewards & Benefits:

• Competitive base salary and performance-related incentives
• Health and wellbeing programmes, including medical, dental, and vision coverage where applicable
• Retirement and pension plans
• Life assurance and disability coverage
• Employee assistance programmes and wellbeing resources
• Learning and development opportunities through structured training and career pathways

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