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YubHub-native raw fields carry `x-` prefix.","jobs":[{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_0dc92d98-061"},"title":"FR - Réceptionniste (H/F/X)","description":"<p>Join one of Accor&#39;s iconic brands, a world leader in hospitality, which brings together over 45 brands, 5,500 hotels, 10,000 restaurants, and lifestyle destinations around the globe.</p>\n<p>As a Receptionist at our Mercure hotel, you will be the first smile our clients meet and the last memory they take away. As a true ambassador of our establishment, you will contribute to creating a warm, personalized, and memorable experience every day.</p>\n<p><strong>Your Role</strong></p>\n<p>At the heart of the customer experience, you will ensure the welcome and accompaniment of our clients throughout their stay. Your responsibilities will include:</p>\n<ul>\n<li>Welcoming clients warmly and ensuring their satisfaction from arrival.</li>\n<li>Carrying out check-in and check-out operations in accordance with Mercure and Accor standards.</li>\n<li>Managing individual reservations and responding to requests by phone, email, or in person.</li>\n<li>Handling billing, cash handling, and administrative follow-up of client files.</li>\n<li>Informing clients about hotel services, commercial offers, and regional activities.</li>\n<li>Personalizing the welcome to create a unique experience and build client loyalty.</li>\n<li>Handling special requests and providing quick and adapted solutions to any complaints.</li>\n<li>Ensuring good communication with the various hotel services (rooms, catering, maintenance, management).</li>\n<li>Monitoring the quality of reception areas and adherence to internal procedures.</li>\n<li>Guaranteeing the security of people and property in accordance with establishment guidelines.</li>\n<li>Actively contributing to achieving customer satisfaction and service quality objectives.</li>\n</ul>\n<p><strong>What We Offer</strong></p>\n<ul>\n<li>Two consecutive days off for a better work-life balance.</li>\n<li>A performance-related bonus.</li>\n<li>The opportunity to join a recently renovated, modern, and welcoming Mercure hotel.</li>\n<li>A human-sized establishment where teamwork, mutual assistance, and proximity to management are core values.</li>\n<li>A supportive work environment encouraging autonomy, initiative-taking, and skill development.</li>\n<li>A dynamic and passionate team driven by a sense of service and pleasure in hosting.</li>\n<li>The Accor employee card offering preferential rates in all group hotels worldwide.</li>\n<li>The chance to actively participate in the life of the establishment and its development.</li>\n</ul>\n<p><strong>Profile Sought</strong></p>\n<p>You enjoy human contact and have a service-oriented mindset. Smiling, organized, and reactive, you can manage multiple tasks simultaneously while maintaining your calm and professionalism.</p>\n<p><strong>Requirements</strong></p>\n<ul>\n<li>Fluency in English is essential.</li>\n<li>Previous experience in hotel reception is appreciated, but we prioritize personality, motivation, and enthusiasm for joining an engaged team.</li>\n<li>Mastery of Opera software is a plus.</li>\n</ul>\n<p><strong>Additional Information</strong></p>\n<ul>\n<li>The practice of one or more additional languages is a significant asset.</li>\n<li>We value diversity, equal opportunities, and a respectful, inclusive work environment.</li>\n</ul>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">Job Data by <a href=\"https://yubhub.co\">YubHub</a>.</p>","url":"https://jobs.smartrecruiters.com/Accor/744000154018184-fr-receptionniste-h-f-x-","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Accor"},"x-apply-url":"https://jobs.smartrecruiters.com/Accor/744000154018184-fr-receptionniste-h-f-x-","x-work-arrangement":null,"x-experience-level":null,"x-job-type":"full-time","x-salary-range":null,"x-skills-required":["English","Opera software"],"x-skills-preferred":["additional languages"],"x-benefits":[],"x-licences":[],"x-visa-sponsorship":"unknown","x-visa-sponsorship-text":null,"x-work-authorisation":"unknown","x-work-authorisation-text":null,"datePosted":"2026-10-07T07:02:34.925Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Le Plessis-Robinson, IDF"}},"employmentType":"FULL_TIME","occupationalCategory":"Hospitality","industry":"Hospitality","skills":"English, Opera software, additional languages"}]}