Summary of Responsibilities: Reporting to the Director of Sales & Marketing, you'll:

• Provide professional, friendly, and engaging service
• Direct and manage the Catering office, ensuring service standards are met
• Oversee catering and conference services from booking to execution
• Prepare and administer budgets, and establish client relationships
• Conduct site inspections, develop business plans, and optimize function space
• Lead a team, onboard new members, and drive training and recruitment efforts

Qualifications:

• Previous leadership experience in a similar role
• Computer literacy in Microsoft Windows applications and relevant software
• University/College degree in a related discipline
• Excellent communication, interpersonal, and problem-solving skills
• Strong responsibility, reliability, and attention to guest needs

Job Perks & Benefits:

• Subsidized onsite accommodations
• Complimentary meals in the staff cafeteria
• Comprehensive benefits package, including Medical, Vision & Dental, Mental Health, Orthodontics, and Fertility Drugs
• Defined Contribution Pension Plan with employer matching
• Employee travel program and discounts on room rates and food & beverage
• Access to the Mountain Explorer Travel Program
• Discounted room rates and food & beverage at Fairmont Resorts

Job Data by YubHub.

As the first and last point of contact for our guests, you will play an essential role in delivering exceptional service, creating a warm and welcoming atmosphere, and ensuring seamless daily spa operations.

Job Duties:

• Guest Experience & Spa Reception:
• Warmly welcome guests and create a personalized, luxurious, and memorable spa experience.
• Manage spa reservations, appointments, cancellations, and guest inquiries efficiently and professionally.
• Provide detailed information about spa treatments, wellness experiences, products, and special promotions.
• Assist guests in selecting treatments based on their individual preferences and wellness needs.

• Spa Attendant & Operational Support:
• Assist with preparing and resetting treatment rooms between appointments.
• Ensure treatment rooms are beautifully presented, clean, organized, and ready to welcome guests.
• Replenish treatment room supplies, amenities, linens, and guest essentials.

• Teamwork & Operational Excellence:
• Work collaboratively with Spa Therapists, Spa Leadership, and other hotel departments to ensure a seamless guest journey.
• Demonstrate flexibility by supporting both reception and attendant duties according to operational priorities.

Qualifications:

• Previous experience in a luxury spa, hotel reception, wellness centre, or hospitality environment is preferred.
• Passion for wellness, luxury hospitality, and delivering exceptional guest experiences.
• Excellent communication, interpersonal, and organizational skills.
• Strong attention to detail and the ability to multitask in a fast-paced environment.

Job Perks & Benefits:

• Subsidized staff accommodation provided on-site for full-time status employees
• One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $8/meal)
• Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year), Orthodontics (up to $2,500/year), Fertility Drugs and Gender Affirmation (Lifetime maximum of $10,000) for full-time permanent status employees
• Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full-time permanent status employees
• Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide

Job Data by YubHub.

Your responsibilities will include:

• Conducting daily vehicle inspections and reporting any issues
• Assisting with mail duties, such as picking up and delivering mail to residents
• Helping new staff members with arrivals, including property tours and luggage transportation

As a shuttle driver, you'll need:

• A valid Alberta Class 4 driver's license with a clean driving abstract
• Previous experience in providing professional, friendly service
• Basic vehicle troubleshooting skills

Physical demands of the job include driving for 6-8 hours per day and lifting heavy objects up to 50lbs.

In return, you'll enjoy a range of benefits, including subsidized staff accommodation, complimentary meals, comprehensive health benefits, and employee travel programs.

Job Data by YubHub.

As a Bellperson, you will provide exceptional service to guests, creating a warm and welcoming atmosphere from the moment they arrive.

Responsibilities include:

• Delivering luggage, messages, and other items to guests in a timely manner
• Providing personalized orientations of guest rooms
• Maintaining a presence in the lobby, offering exceptional service to guests
• Acting as a valet parking attendant
• Receiving and delivering items for guests
• Addressing guest concerns and bringing them to the attention of the Manager on Duty
• Maintaining knowledge of the hotel's emergency procedures

Qualifications:

• Valid Alberta Class 4 driver's license required
• Current driver's abstract free of serious demerit points
• Certification in CPR and First Aid an asset
• Physically capable of meeting the demands of the position

Benefits include:

• Subsidized onsite accommodations
• Complimentary meals in the staff cafeteria
• Comprehensive benefits package, including Medical, Vision, and Dental coverage
• Defined Contribution Pension Plan with employer matching
• Employee travel program with discounts on room rates and food & beverage at Fairmont & Accor properties
• Access to the Mountain Explorer Travel Program
• Discounted room rates at Fairmont Resorts

Job Data by YubHub.