{"version":"0.1","company":{"name":"YubHub","url":"https://yubhub.co","jobsUrl":"https://yubhub.co/jobs/city/lai-chi-kok/"},"x-facet":{"type":"city","slug":"lai-chi-kok","display":"Lai Chi Kok","count":1},"x-feed-size-limit":100,"x-feed-sort":"enriched_at desc","x-feed-notice":"This feed contains at most 100 jobs (the most recently enriched). For the full corpus, use the paginated /stats/by-facet endpoint or /search.","x-generator":"yubhub-xml-generator","x-rights":"Free to redistribute with attribution: \"Data by YubHub (https://yubhub.co)\"","x-schema":"Each entry in `jobs` follows https://schema.org/JobPosting. YubHub-native raw fields carry `x-` prefix.","jobs":[{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_d3efed16-3db"},"title":"Customer Service Officer (Premier Centre) - Hong Kong Business","description":"<p>We are currently seeking a high calibre professional to join our team as a Customer Service Officer (Premier Centre).</p>\n<p>In this role you will:</p>\n<ul>\n<li>Provide quality customer service through accurate and efficient counter transactions at branch</li>\n<li>Meet the financial services needs of customers by identifying opportunities and referring them to appropriate bank colleagues</li>\n<li>Promote and assist customers with digital banking services and products and encourage customers to migrate to digital</li>\n<li>Ensure smooth branch operations and achieve satisfactory audit rating by meeting all control and service requirements</li>\n<li>Ensure compliance of both general and anti-money laundering and anti-terrorist financing compliance controls in accordance with HSBC or regulatory standards and policies</li>\n<li>Ensure refreshments are offered to customers and provided in a timely manner (For specific branches)</li>\n<li>Welcome every customer when they arrive in the branch, and proactively help manage the bank hall environment across both the platform and reception areas</li>\n</ul>\n<p>To be successful you will need:</p>\n<ul>\n<li>Secondary school graduate with a pass in 5 subjects for HKCEE or HKDSE including Math, Chinese or English, equivalent or above preferred</li>\n<li>Customer centric mindset with commitment to deliver quality service</li>\n<li>Self-motivated and adaptable to a service environment</li>\n<li>Good interpersonal and communication skills with fluency in Cantonese and English. Mandarin is a definitive advantage.</li>\n<li>Customer or teller service experience preferred</li>\n</ul>\n<p>Multiple work locations available across branches in Hong Kong, Kowloon, and New Territories</p>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">Job Data by <a href=\"https://yubhub.co\">YubHub</a>.</p>","url":"https://portal.careers.hsbc.com/careers/job/563774607727106","directApply":true,"hiringOrganization":{"@type":"Organization","name":"HK Business","sameAs":"https://www.hsbc.com","logo":"https://logos.yubhub.co/hsbc.com.png"},"x-apply-url":"https://portal.careers.hsbc.com/careers/job/563774607727106","x-work-arrangement":null,"x-experience-level":null,"x-job-type":null,"x-salary-range":null,"x-skills-required":["Cantonese","English","customer service"],"x-skills-preferred":["Mandarin"],"x-benefits":[],"x-licences":[],"x-visa-sponsorship":"unknown","x-visa-sponsorship-text":null,"x-work-authorisation":"unknown","x-work-authorisation-text":null,"datePosted":"2026-11-03T17:52:56.713Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Lai Chi Kok, Kowloon"}},"occupationalCategory":"Customer Service","industry":"Finance","skills":"Cantonese, English, customer service, Mandarin"}]}