{"version":"0.1","company":{"name":"YubHub","url":"https://yubhub.co","jobsUrl":"https://yubhub.co/jobs/city/la-verne/"},"x-facet":{"type":"city","slug":"la-verne","display":"La Verne","count":1},"x-feed-size-limit":100,"x-feed-sort":"enriched_at desc","x-feed-notice":"This feed contains at most 100 jobs (the most recently enriched). For the full corpus, use the paginated /stats/by-facet endpoint or /search.","x-generator":"yubhub-xml-generator","x-rights":"Free to redistribute with attribution: \"Data by YubHub (https://yubhub.co)\"","x-schema":"Each entry in `jobs` follows https://schema.org/JobPosting. YubHub-native raw fields carry `x-` prefix.","jobs":[{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_aa282c5a-c50"},"title":"Service & Engagement Team Leader","description":"<p>We are seeking a Service &amp; Engagement Team Leader to join our team at Target. As a Service &amp; Engagement Team Leader, you will be responsible for leading a team of Guest Advocates, Service Advocates, and Front of Store Attendants to exceed guest service expectations.</p>\n<p>The starting pay range for this position per hour is $24.75 - $26.75. The full pay range for this position per hour is $24.75 - $42.05.</p>\n<p>As a Service &amp; Engagement Team Leader, you will:</p>\n<ul>\n<li>Consistently deliver guest experience commitments to create an Easy, Inspiring and Friendly guest experience.</li>\n<li>Ensure every team member understands, is trained, and consistently delivers on Target’s guest experience commitments and consistent operations.</li>\n<li>Actively observe and provide feedback, holding team members accountable while recognising great guest experience moments.</li>\n<li>Review area guest, financial, and team outcome metrics to identify opportunities, take action to improve, and align team on the right behaviours and execution.</li>\n<li>Demonstrate inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences.</li>\n<li>Lead a team of passionate and knowledgeable Guest Advocates, Service Advocates, and Front of Store Attendants who strive to exceed guest service expectations.</li>\n<li>Lead and demonstrate a culture of executing all best practices as outlined with team onboarding and learning.</li>\n<li>Understand sales goals, business reporting, and guest insights to plan and execute daily/weekly workload.</li>\n<li>Support Target Loyalty Programs to ensure your team can educate and promote the suite of benefits, features, and offerings that reward our guests and enhance their shopping experience.</li>\n<li>Support your direct leader by following up on training completion, checking for understanding, and supporting continuous education opportunities.</li>\n<li>Personalise recognition and appreciation of your team to reinforce critical guest service behaviours and promote a positive team and guest-centric culture.</li>\n<li>With guidance from your direct leader, engage in consistent, meaningful development conversations throughout the critical touch points within the team&#39;s career path.</li>\n<li>Quickly respond to any concerns with guests’ shopping experience by de-escalating the situation and ensuring your team understands and feels supported to resolve or address guest concerns and issues.</li>\n<li>Ensure your team members stay up-to-date on upcoming major promotions, brand launches, and events.</li>\n<li>Evaluate candidates for open positions and develop a guest-centric team as directed by your direct leader.</li>\n<li>Support and enable team members to deliver pick-up and drive-up orders efficiently and accurately.</li>\n<li>Demonstrate a culture of ethical conduct and compliance.</li>\n<li>Lead and demonstrate a safety culture through modelling and recognising safe behaviours.</li>\n<li>Model the execution of physical security processes to enhance the in-store security culture.</li>\n<li>Support merchandise protection strategies across the total store.</li>\n<li>Occasionally assume store-level leadership on duty (LOD) responsibilities.</li>\n<li>Address all store emergency and compliance needs.</li>\n</ul>\n<p>We are looking for someone who:</p>\n<ul>\n<li>Enjoys interacting and helping others.</li>\n<li>Thrives in a fast-moving, highly active, and physically demanding role.</li>\n<li>Is open to working a variable work schedule with varying hours, days, or shifts.</li>\n</ul>\n<p>Requirements:</p>\n<ul>\n<li>High school diploma or equivalent.</li>\n<li>Must be at least 18 years of age or older.</li>\n<li>Previous retail experience preferred, but not required.</li>\n<li>Lead and hold others accountable.</li>\n<li>Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed.</li>\n<li>Work independently and as part of a team.</li>\n<li>Manage workload and prioritise tasks independently and with a team.</li>\n<li>Welcoming and helpful attitude toward all guests and other team members.</li>\n<li>Effective communication skills.</li>\n<li>Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.</li>\n</ul>\n<p>Benefits:</p>\n<ul>\n<li>Comprehensive health benefits and programs.</li>\n<li>401(k).</li>\n<li>Employee discount.</li>\n<li>Short-term disability.</li>\n<li>Long-term disability.</li>\n<li>Paid sick leave.</li>\n<li>Paid national holidays.</li>\n<li>Paid vacation.</li>\n</ul>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">Job Data by <a href=\"https://yubhub.co\">YubHub</a>.</p>","url":"https://target.wd5.myworkdayjobs.com/en-US/targetcareers/job/2462-Foothill-Blvd-La-VerneCA-91750-3056/Service---Engagement-Team-Leader_R0000454303","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Target","sameAs":"https://corporate.target.com/careers/benefits","logo":"https://logos.yubhub.co/corporate.target.com.png"},"x-apply-url":"https://target.wd5.myworkdayjobs.com/en-US/targetcareers/job/2462-Foothill-Blvd-La-VerneCA-91750-3056/Service---Engagement-Team-Leader_R0000454303","x-work-arrangement":"onsite","x-experience-level":null,"x-job-type":"full-time","x-salary-range":"$24.75 - $26.75 per hour","x-skills-required":["Leadership","Communication","Problem-solving","Time management","Teamwork"],"x-skills-preferred":["Previous retail experience"],"x-benefits":["pension","health_insurance","dental","paid_leave"],"x-licences":[],"x-visa-sponsorship":"unknown","x-visa-sponsorship-text":null,"x-work-authorisation":"unknown","x-work-authorisation-text":null,"datePosted":"2026-11-03T05:40:02.060Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"La Verne, CA"}},"employmentType":"FULL_TIME","occupationalCategory":"Retail","industry":"Retail","skills":"Leadership, Communication, Problem-solving, Time management, Teamwork, Previous retail experience"}]}