Your responsibilities:

• Share your fashion and product knowledge to help customers make informed choices.
• Collaborate with your team to provide exceptional service at every stage of the customer journey.
• Ensure the sales floor and backrooms are well-stocked, organized, and inviting.
• Support store opening and closing procedures.
• Represent yourself and the brand positively throughout customer interactions.

You work with: Our stores are at the heart of our organization, where customers experience our brand firsthand. As part of a dynamic store team, every role – from Sales Advisors, Department Managers, Store Managers, and Decorators to Cash Desk Operators – contributes to creating an inspiring and welcoming environment. You also connect with the wider regional team, collaborating across stores to share knowledge and achieve success together. With your team, you play a vital role in helping customers feel confident and express their individuality through the latest trends and timeless styles. By building meaningful connections with customers in our stores, we make fashion accessible and sustainable for everyone.

Who you are: We look for people with:

• Previous experience in customer service within the fashion, retail, or similar sectors is considered an advantage.
• A passion for helping customers and an interest in fashion or retail – we'll teach you the rest!

And people who are:

• Successful in collaborative and dynamic environments.
• Communicative, creative, curious, and willing to work with store technology, with a strong desire to learn and grow.
• Flexible and action-oriented.
• At least 18 years old.

Why you'll enjoy working here: At H&M Group, we're proud to be a vibrant and hospitable company. We offer our employees attractive benefits, along with extensive opportunities for development worldwide.

• 25% employee discount on all our H&M Group brands, both in-store and online (H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, and ARKET).
• Multiple additional discount coupons throughout the year.
• Flexible working hours.
• Paid referral program.

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