We are looking for a Serbian-Speaking Support Associate to join our Support team in Kragujevac.

Responsibilities

• Supporting customers, courier partners, and venues via live chat and phone
• Ensuring smooth delivery operations
• Developing the support function with the support team and other teams within Wolt

Requirements

• Great communication skills with a personal touch, customer-obsessed and team-oriented mindset
• Comfortable working hybrid (in the office several days a week)
• Ability to work in shifts (mornings, evenings, and weekends)
• Fast learner, able to multitask, and work in a fast-paced environment
• Fluent in Serbian and professional working proficiency in English

Benefits

• Private health insurance for all employees
• 25+ days of vacation per year
• Wolt credits cashback benefit
• Employee assistance program

Next Steps

If you're excited about working in a high-growth environment, click below to apply and get the conversation going!

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We are looking for full-time Support Associates to join our Support team in Kragujevac!

Responsibilities

• Support customers, courier partners, and venues via live chat and phone.
• Ensure smooth delivery operations.
• Develop the support function with the support team and other teams within Wolt.

Requirements

• Great communication skills with a personal touch, customer-obsessed and team-oriented mindset.
• Comfortable working hybrid (in the office several days a week).
• Ability to work in shifts (mornings, evenings, and weekends).
• Fast learner, able to multitask, and work in a fast-paced environment.
• Fluent in Serbian and professionally proficient in English.

Benefits

• Private health insurance for all employees.
• 25+ days of vacation per year.
• Wolt credits cashback benefit.
• Employee assistance program.

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