The hospital, located in Knaphill, Surrey, provides mental health and addiction rehab services, including inpatient and outpatient treatment for various conditions.

Key Responsibilities

As a Private Enquiry Manager, you will be part of a dedicated team ensuring the smooth operation of the hospital and supporting patient wellbeing. Your role involves managing private enquiries and referrals, driving continuous improvement in referral management and customer service, and monitoring performance against agreed standards.

Skills, Knowledge & Expertise

Essential Skills:

• Excellent verbal and written communication skills
• Strong attention to detail
• Excellent customer service skills and professional telephone manner
• Ability to identify and understand client needs through effective questioning
• Positive, organised, and self-motivated approach
• Strong computer skills with accurate information capture
• Minimum of 1 year's experience in a customer-facing role
• Driven and decisive, with a strong customer-first approach

Beneficial Experience:

• Previous experience within a healthcare environment

Benefits

Priory offers various benefits, including:

• Birthday holiday as an extra day's annual leave
• Enhanced maternity pay
• Contributory pension scheme
• Flexible benefits, such as reduced rates and access to schemes like gym membership, IT technology, and Healthcare Cash Plan
• Access to development opportunities
• Sponsorship of professional qualifications through the Individual Professional Development (IPD) panel
• Leadership and management development
• Long service award
• Refer-a-friend bonuses

Job Data by YubHub.

We know that a clean, safe environment is essential to delivering outstanding care. That’s why our Cleaners play such an important role in our services. We’re looking for people who care and take pride in contributing to an essential service. You don’t need previous experience – just a positive attitude, a strong work ethic, and a willingness to learn.

In return, we’ll support you with full training and the opportunity to be part of a team that makes a real difference every day.

Key Responsibilities

• Maintaining a clean, safe, and hygienic environment across the site
• Following cleaning schedules and Priory standards
• Using cleaning equipment safely and effectively
• Reporting maintenance issues, damage, or hazards
• Working as part of a team to deliver a high-quality service
• Supporting colleagues where required

Skills, Knowledge & Expertise

• Good standard of English, with basic numeracy and literacy skills
• Previous cleaning experience is helpful but not essential – full training will be provided
• Reliable with a strong work ethic
• Good attention to detail
• Able to work independently and as part of a team
• Physical stamina to carry out an active role throughout the day

Benefits

• Contributory pension scheme
• Flexible benefits including reduced rates and access to new schemes including gym membership, IT technology (laptops / tablets / smartphones) and Healthcare Cash Plan (Simply Health Scheme)
• Access to development opportunities
• Sponsorship of professional qualifications through our Individual Professional Development (IPD) panel
• Leadership & management development opportunities
• Long service award
• Refer a friend bonuses
• And an additional days leave on your Birthday!

Job Data by YubHub.

The role involves providing a welcoming, efficient, and professional reception service, supporting patients, visitors, and colleagues.

Key responsibilities:

• Welcome visitors, answer enquiries, and direct people to the appropriate areas.
• Manage incoming telephone calls and switchboard enquiries promptly and professionally.
• Complete general administrative tasks and issue visitor security passes.
• Maintain a clean, tidy, and welcoming reception and waiting area.
• Support the purchase of sundry items and use equipment and resources efficiently.

The post is part-time, working 26.25 hours per week, with a salary of £18,410 per annum actual salary (£26,300 per annum FTE).

Benefits include:

• Birthday holiday as an extra day's annual leave
• Enhanced maternity pay
• Contributory pension scheme
• Flexible benefits, including gym membership and healthcare cash plan
• Access to development opportunities and sponsorship of professional qualifications
• Leadership and management development
• Long service award
• Refer a friend bonuses

Job Data by YubHub.